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VIG Investment

Hong Kong|2-5 years|
MT5 Full License|Regional Brokers|United States Common Financial Service License Unauthorized|Suspicious Overrun|High potential risk|


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MT4/5 Identification

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Full License

Server Name
VanguardIntlGroup-Live MT5
Server Location Singapore

Unit 708B, 7/F., Tower 1, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon Hong Kong.


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Broker Information


Company Name

VIG Investment


VIG Investment

Platform registered country and region

Hong Kong

Company website

Pyramid scheme complaint


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Warning: Low score, please stay away! 3
Previous Detection : 2024-07-16
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • United StatesNFA (license number: 0538237) The regulatory status is abnormal, the official regulatory status is Unauthorized. Please be aware of the risk!
  • This broker exceeds the business scope regulated by United States NFA(license number: 0538237)National Futures Association-UNFX Non-Forex License. Please be aware of the risk!

WikiFX Verification

VIG Investment · WikiFX Survey

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VIG Investment · Company Summary

Risk Warning

Online trading is dangerous, and you could potentially lose all of your investment funds. Not all investors and traders are suitable for it. Please understand that the information on this website is designed to serve as general guidance, and that you should be aware of the risks.

General Information

VIG Investment Review Summary
Registered Country/Region Hong Kong
Regulation No regulation
Market Instruments Forex, indices, CFDs and commodities
Demo Account Unavailable
Leverage 1:500
Trading Platforms MT5
Minimum Deposit $100
Customer Support 24/5 online support, telephone, email

What is VIG Investment?

VIG Investment is a brokerage firm offering a range of trading services and instruments. Their platform of choice is the robust and widely-used MetaTrader 5, which offers advanced charting tools, numerous technical indicators, and the capability for automated trading. VIG provides various market instruments for trade including forex, indices, commodities, and contracts for difference (CFDs). Their customer service is available 24 hours during business days, offering both email and phone support to address clients' needs.

VIG Investment's home page

In the piece that follows, we'll look at this broker's qualities from a number of perspectives and provide you with structured, concise information. If you are interested, please read on. We'll also include a succinct summary at the end of the essay to assist you rapidly understand the broker's qualifications.

Pros & Cons

Pros Cons
• Offers the robust and versatile MetaTrader 5 platform. • Currently has no valid regulation.
• Provides a wide range of trading instruments including forex, indices, commodities, and CFDs. • Multiple reports of withdrawal issues and potential scams.
• 24-hour customer support on business days via email and phone. • Limited deposit and withdrawal methods.
• The specific values of spreads are not provided.

VIG Investment Alternative Brokers

There are many alternative brokers to VIG Investment depending on the specific needs and preferences of the trader. Some popular options include:

  • Ally Invest - Known for its robust customer service and user-friendly platform, Ally Invest is a solid choice for beginner and experienced investors who want a straightforward online trading experience.

  • Vanguard - Renowned for its low-cost index funds and ETFs, Vanguard is recommended for long-term investors who prioritize low fees and diversified, passive investment strategies.

  • TradeStation - With powerful trading technology and a broad array of tradable securities, TradeStation is a great option for active traders, particularly those interested in futures and options.

Is VIG Investment Safe or Scam?

Firstly, the lack of regulation is a substantial red flag. Regulatory oversight is essential in the brokerage industry to ensure that companies operate fairly and transparently. Regulatory bodies set standards for things like fund segregation (keeping client funds separate from company funds), adequate capitalization, and fair dealing practices. VIG Investment lacks regulatory oversight, this raises serious questions about its legitimacy and the safety of client funds.

Secondly, multiple reports of being unable to withdraw funds and allegations of scams are troubling. The inability to withdraw funds is one of the most serious issues a trader can face with a broker. This not only prevents traders from accessing their profits but also their initial deposit, potentially leading to significant financial losses.

In light of these points, it would be advisable to approach VIG Investment with caution. While the company offers some attractive features such as a variety of trading instruments and 24-hour customer support, these positives are heavily outweighed by the concerns about its regulatory status and withdrawal issues.

Market Instruments

VIG Investment offers foreign exchange (Forex) trading, which involves the buying and selling of currency pairs. Traders can speculate on the value of one currency against another, aiming to profit from fluctuations in the exchange rate.

Indices trading at VIG Investment allows traders to speculate on the price movements of various global stock indices. These indices are essentially a portfolio of leading stocks from specific regions or sectors. Traders can take a position based on their view of the overall market or sector performance, without the need to trade individual stocks.

CFDs are derivative products that VIG Investment offers. They allow traders to speculate on the rising or falling prices of various global financial markets, such as shares, indices, and commodities. When trading CFDs, you don't own the underlying asset but trade on the price movement of that asset.

VIG Investment also offers commodities trading, where traders can speculate on the price of physical goods like gold, silver, oil, or agricultural products. Commodities trading can be a way to hedge against inflation or to take advantage of price changes due to supply and demand factors.

Market Instruments


VIG Instrument claims that the maximum leverage is 1:500, but it also offers different leverage based on various asset classes.

VIG Investment offers a maximum leverage of up to 1:400 for forex trading. This means traders can open positions up to 400 times their initial deposit. For example, with an account balance of $1,000, a trader could theoretically control a position of up to $400,000. This high leverage can allow traders to potentially make substantial profits from small market movements.

For indices and commodities, VIG Investment offers leverage up to 1:200. This allows traders to open positions in these markets that are up to 200 times their initial deposit. For instance, with $1,000 in their account, a trader could take a position of up to $200,000 on an index or commodity. This leverage level can provide traders the opportunity to capitalize on smaller price movements in these markets. However, it's also important to note that high leverage can result in significant losses if the market moves against the trader's position.


The information on this broker is highly unclear, so the exact details need to be confirmed by contacting the staff.

Spreads & Commissions

It seems like VIG Investment claims to offer competitive or “tight” spreads, which can be a significant advantage for traders as it could potentially lower the cost of trading. However, without specific numbers or ranges, it's challenging to evaluate how competitive their spreads truly are.

Trading Platform

VIG Investment offers a trading platform for its clients, MT5, which is a highly versatile trading platform recognized worldwide for forex, futures, and CFD trading. MT5 provides advanced technical analysis, a flexible trading system, and algorithmic trading tools. One of the notable features of MT5 is its multi-platform support, allowing traders to access their accounts and trade from various devices. This includes compatibility with iPhone and iPad devices running on iOS, Android smartphones and tablets, Windows-based computers, and web browsers.


See the trading platform comparison table below:

Broker Trading Platforms
VIG Investment MetaTrader 5
Ally Invest Ally Invest's own platform and MetaTrader 4
Vanguard Vanguard's own proprietary platform
TradeStation TradeStation's proprietary platform, TSAlgos, Mobile app

Deposits & Withdrawals

VIG Investment provides two methods for clients to deposit funds into their trading accounts: Wire Transfer and CoinPayments, specifically Tether USD (USDT, ERC20). The minimum deposit is $100.

It's beneficial for clients that VIG Investment does not charge deposit/withdrawal fees. And the time to deposit or withdrawal is 3-4 working days. However, traders should be aware that while the company itself does not impose a fee, there may still be transaction costs involved when sending funds via wire transfer or blockchain transactions, as these fees are typically charged by the sending institution or blockchain network, not the receiver.

VIG Investment Most other
Minimum Deposit $100 $100

Based on the deposit methods, it's likely that VIG Investment also allows withdrawals via the same routes: wire transfer and US Tether. It's important to note that withdrawal times can vary greatly depending on the method chosen. Wire transfers, while secure, can take several days to process. Meanwhile, cryptocurrency withdrawals might be faster but could be subject to network congestion and transaction fees.

User Exposure on WikiFX

On our page, you may read reports about scams and withdrawal problems. Investors are advised to weigh the dangers of trading on an unregulated platform and carefully review the available information. You can check the facts on our website before investing. If you come across any such dishonest brokers or if you have been the victim of one, do let us know in the Exposure area. We would appreciate it, and our team of experts will do all possible to assist you in resolving the issue.

User Exposure on WikiFX

Customer Service

VIG Investment appears to prioritize customer service by offering 24-hour online messaging support on business days. This round-the-clock service is crucial in the world of trading, where markets operate continuously and timely assistance can be the difference between profit and loss.



The firm also provides email support via the address Email support can be convenient for issues or inquiries that don't require immediate attention. This method also allows for detailed communication, where issues can be explained extensively, and responses can be referred back to at a later time. However, the response time can vary, so it might not be the best method for urgent issues.

Moreover, VIG Investment offers telephone support. The telephone number provided, +60340654231, indicates that the customer service center could be based in Malaysia (as 60 is the country code for Malaysia). Telephone support is often the quickest way to resolve issues and get immediate responses. However, it's essential to consider possible time zone differences depending on the location of the trader.

Customer Service

Pros and cons of customer service of VIG Investment make a table:

Pros Cons
• 24-hour support on business days • Service is not available on weekends
• Provides both email and telephone support • The lack of a live chat option


While VIG Investment offers several attractive features such as a diverse range of trading instruments and 24-hour customer service on business days, there are significant concerns that prospective clients should consider. The company currently lacks regulatory oversight, which is a serious concern in terms of fund security and fair trading practices. There have also been multiple reports about withdrawal issues and potential scams, further eroding trust in their operations. Despite providing a reliable trading platform in MetaTrader 5, the reported concerns and absence of regulatory compliance overshadow these positives. The firm's deposit and withdrawal methods are limited, accepting only wire transfers and US Tether, which may not suit all traders. Therefore, traders are advised to exercise caution when considering VIG Investment as their broker and to thoroughly research any brokerage before committing funds.

Frequently Asked Questions (FAQs)

Q1: What trading platform does VIG Investment use?

A1: VIG Investment uses MetaTrader 5 as its trading platform. It's an advanced, widely-used platform that offers various tools and features for trading and analysis.

Q2: What types of market instruments does VIG Investment offer?

A2: VIG Investment provides a variety of trading instruments including Forex, indices, commodities, and contracts for difference (CFDs).

Q3: How can I contact VIG Investment's customer service?

A3: VIG Investment offers customer support through email and telephone. Their service is available 24 hours during business days.

Q4: What are the deposit methods offered by VIG Investment?

A4: VIG Investment accepts deposits through wire transfer and CoinPayments (Tether USD, ERC20). The estimated time for the completion of the deposit is around 3-4 workdays.

Q5: Does VIG Investment have any regulatory oversight?

A5: No, VIG Investment does not currently have any valid regulation. Lack of regulation is a serious concern and potential clients should approach with caution.

Q6: Does VIG Investment have any regional restrictions?

A6: Products and Services offered on this website is not intended for residents of Australia, Canada, USA, Syria, Sudan, Cuba, Isreal and the Islamic Republic of Iran.

User Reviews

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more than one year
I recently reported a trading issue to VIG Investment's customer service that resulted in losses. I was pleasantly surprised at how quickly and fairly they resolved the issue, refunding the losses I incurred. Personally, I find the trading platform to be very suitable for amateur traders like myself.
2024-02-02 10:33
more than one year
If you don’t understand, just ask, has this broker run away or what’s going on, why all the information on the website is gone, and it’s blank. . . Suddenly I am glad that I didn't choose to invest in them because I didn't have much money.
2022-12-15 11:35
more than one year
This is a bogus broker, not regulated at all, and there is nothing on the website, they tried to get me to deposit money, but I refused. I have been scammed by similar platforms before. Don't be tempted by them, otherwise, you will lose a lot.
2022-12-13 10:16


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