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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

ThinkMarkets

Australia|10-15 years| Benchmark A|
Regulated in Australia|Market Making(MM)|MT4/5 full license|Global Business|Suspicious Overrun|High potential risk|Offshore Regulatory|

https://www.thinkmarkets.com/en/

Website

Rating Index

Benchmark

Benchmark

A

Average transaction speed (ms)

522.4

MT4/5

Full License

ThinkMarkets-Live

Singapore
MT4
7

Capital Ratio

Good

Capital

$ 1,925,581 (USD)

Influence

AA

Influence index NO.1

Japan 8.01
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:A

Slippage:C

Cost:AA

Disconnected:AA

Rollover:A

MT4/5 Identification

MT4/5 Identification

Full License

7
Server Name
ThinkMarkets-Live MT4
Server Location Singapore

Capital Ratio

Capital Ratio

Good

Capital

$ 1,925,581 (USD)
Ranking in Japan: 59 /405
253.3%
安全的

Influence

Influence

AA

Influence index NO.1

Japan 8.01

Surpassed 19.30% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 203 514 2374
support@thinkmarkets.com.cn
https://www.thinkmarkets.com/en/
Hana, 70 St Mary Axe London EC3A 8BE

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now
FX Clearing Trust

Contact number

English

+44 203 514 2374

English

+61 3 9093 3400

English

+39 023 057 9033

English

+34 911829975

Broker Information

More

Check whenever you want

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WikiFX Risk Alerts 4
Previous Detection : 2024-03-03
  • The number of the complaints received by WikiFX have reached 58 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • This broker exceeds the business scope regulated by South Africa FSCA(license number: 49835)National Futures Association-UNFX Non-Forex License. Please be aware of the risk!

WikiFX Verification

ThinkMarkets · Benchmark
Average transaction speed(ms)
522.4
The highest transaction speed(ms)
84 Great
The highest speed of opening positions(ms)
109 Great
The highest speed of closing position(ms)
84 Great
The lowest speed of opening positions(ms)
1966
The lowest speed of closing position(ms)
1937
Ranking: 77 / 125
Test user 260
Orders 4,439
Ocuppied margin $711,248 USD
Data Source WikiFX Data provide
Updated: 2024-03-01 01:03:SS

Risk Management

Updated Time 2024-01

Average margin deposit rate

Average margin deposit rate(%)

Proportion of unsold orders

Ratio of unsold orders(%)

Hedging Trading

  • Date
  • Institution
  • Percentage
  • Rating
  • 2023-08-31
  • 100.00%

  • --

  • 2023-07-31
  • 100.00%

  • --

  • 2023-06-30
  • 100.00%

  • --

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Pyramid scheme complaint
Expose
Scam

Fraud Complaints

I have two accounts on the exchange, one account 2200 minus 2127, and one account 15693 minus 15200. Before the Federal Reserve announced at 2pm on September 29th, I had two times to avoid a price drop, but the exchange expanded my expenses and stole nearly $16k of my TK, while the small TK minus 2K2 was no problem. This is a scam organization. Intentionally stealing money from investors.

2023-10-01 02:48
Others

Thinkmarkets Seized My Funds of $700 my account

Dear Team, I am writing to solicit for your assistance. My Name is Lawrence Aitokhuehi from Nigeria. I was introduced into forex trading by a friend after some training I opened an account with thinkmarkets. Account Name Aitokhuehi Lawrence Account Number: 39069920 Broker: Thinkmarkets On their platform I was advised to fund my account via zotapay which I did with the provided rate of N420.32 to $1.00 on the platform while the central bank of Nigeria official rate was N420 to $1.00 I funded the account to the turn of $1,020 on the account and my Naira account was debited accordingly. I traded for about a month and made some loses and the balance on my trading account reduce to $720. On the 06/09/2022 I request for bank wire withdrawal of $520 to my bank account, on the thinkmarkets platform from the balance $720. The next day thinkmarkets suspend my account, withdraw all the funds and send me a mail that they have cleared my account to settle the difference in the conversion rate as at when the account was funded (attached are the mail). They also went further to state that the funds debited from my naira account by zotapay was not fully credited to them (mail also attached) They are saying the correct exchange rate that ought to have been used by Zotapay is N1,181.00 to $1.00. mail also attached. In the history of finance, USD/Naira rate has never exceeded N427 to $1.00 on our bank transactions. Zotapay is not responding to my mails sent to them since this whole thing stated May family is devastated because of this and the account officer assigned to me is no longer taking my calls and replying my chat. Please I need help to recover my funds as $700 is a lot of money in Nigeria Please let me know if you need any other information to assist me as I am in pain hear I need justice. Account Name Aitokhuehi Lawrence Account Number: 39069920 Broker: Thinkmarkets Kindly contact me

2022-09-11 00:04

    Total Margin Trend

    • VPS Region
    • User
    • Products
    • Closing time
    • Bangkok
    • 210***
    • AUDNZDx
    • 03-01 18:00:00
    • Washington
    • 707***
    • AUDNZDx
    • 03-01 18:00:00
    • BeiJing
    • 568***
    • AUDNZDx
    • 03-01 18:00:00

    Stop Out

    0.76%

    Stop Out Symbol Distribution

    6 months

    Sources

    ThinkMarkets · Company Summary

    Registered in Australia
    Regulatory status FCA of the United Kingdom, CYSEC of Cyprus, ASIC of Australia and FSA of Seychelles.
    Year(s) of incorporation 10-15 years
    Market instruments Currency pairs, stocks, commodities, precious metals, energies, indices, cryptocurrencies...
    Minimum initial deposit $500 / $0
    Maximum leverage 1:500
    Minimum spread From 0.0 pips
    Trading platform MetaTrader5, MetaTrader4, proprietary platform
    Deposit and withdrawal methods Credit/debit cards, skrill, neteller, cryptocurrencies
    Customer Service E-mail/phone number/address/live chat
    Fraud allegations Not yet

    This is a promotional video provided by the ThinkMarkets YouTube channel.

    It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

    In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

    Pros and cons of ThinkMarkets

    Pros:

    • - It offers a wide variety of financial instruments for trading.

    • - It has several trading platforms, including MetaTrader4, MetaTrader5 and ThinkTrader.

    • - It offers a ThinkZero account with ultra-low spreads and high execution speed.

    • - The customer service team is multilingual and available 24/7.

    • - It has a wide range of educational resources for traders.

    • - It does not charge commissions for deposits or withdrawals.

    Cons:

    • - Fees on the ThinkZero account can be high.

    • - The minimum deposit for the ThinkZero account is $500, which may be an obstacle for some traders.

    • - The standard account has wider spreads than the ThinkZero account.

    • - The regulation of the company is not clearly specified.

    • - Educational resources may be too basic for advanced traders.

    What type of broker is ThinkMarkets?

    Dimension Advantages Disadvantages
    Broker Model ThinkMarkets offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' transactions, ThinkMarkets has a potential conflict of interest that can lead to decisions that are not in the best interest of clients.

    ThinkMarkets is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, ThinkMarkets acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of offering leverage. However, this also means that ThinkMarkets has a certain conflict of interest with its clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interest of their clients. It is important for traders to be aware of this dynamic when trading with ThinkMarkets or any other MM broker.

    General Information and Regulation of ThinkMarkets

    ThinkMarkets is a forex and CFD broker founded in Australia in 2010. The company has multiple regulations, including the UK FCA, Cyprus CYSEC, Australia ASIC and Seychelles FSA. This means that traders can be confident that ThinkMarkets meets strict safety and regulatory standards in all jurisdictions where it operates.

    General information

    Market instruments

    Advantages Disadvantages
    Wide variety of trading instruments available Does not offer trading in some specific markets
    Includes cryptocurrencies, stocks, indices and futures. Some instruments have a higher than average spread
    Access to international markets with a single account Batch sizes vary according to the instrument
    Portfolio diversification and hedging opportunities Trading of some instruments may be limited

    ThinkMarkets offers a wide variety of trading instruments, including currencies, indices, energy, precious metals, cryptocurrencies, stocks, exchange-traded funds and futures. Traders can access international markets from a single account, providing the opportunity to diversify and protect their portfolios.

    ---

    However, some instruments may have a higher than average spread, and lot sizes may vary from instrument to instrument. In addition, trading of some instruments may be limited in certain geographic regions. Overall, the wide range of trading instruments available is an important advantage of ThinkMarkets, but it is important to be aware of the possible limitations and additional costs associated with some instruments.

    market instruments

    Spreads and commissions for trading with ThinkMarkets

    Advantages Disadvantages
    Standard account without commissions Higher spreads on standard account
    Low spreads on ThinkZero account Commission on ThinkZero account
    Account options for traders of any level Minimum deposit of $500 in ThinkZero account

    At ThinkMarkets, the costs associated with trading vary depending on the type of account. On the standard account, the average spread is 1.2 pips and there are no commissions, which makes it a good choice for beginner traders or those looking for a low-cost account. On the other hand, in the ThinkZero account, the average spread is 0.1 pips, but a commission of $3.5 per side is charged, which makes it more suitable for more experienced traders and larger scale trades.

    Trading accounts available at ThinkMarkets

    Advantages Disadvantages
    Standard Account: low minimum deposit Standard Account: higher spreads
    Standard Account: no commissions ThinkZero Account: high minimum deposit
    ThinkZero account: tight spreads ThinkZero Account: commissions
    ThinkZero account: maximum lot size
    Both accounts: leverage of 1:500
    Both accounts: 24/7 customer service

    ThinkMarkets also offers a demo account for traders to test the platform and its services without risk.

    ThinkMarkets offers its clients two trading account options: the Standard Account and the ThinkZero Account. The Standard Account is suitable for beginner traders or those who wish to trade with a low minimum deposit without having to worry about commissions. This account offers average spreads of 1.2 pips and does not charge commissions on trades. On the other hand, the ThinkZero Account is ideal for more experienced traders looking for tight spreads and low trading costs. This account has average spreads of 0.1 pips and charges a commission of $3.5 per lot traded. Both accounts have leverage up to 1:500 and offer 24/7 customer support via live chat, email and phone.

    account types

    Trading platform offered by ThinkMarkets

    Advantages Disadvantages
    MetaTrader4 is a widely used trading platform with a wealth of technical analysis resources. MetaTrader4 is not the most advanced trading platform available on the market.
    MetaTrader5 offers additional features, such as the ability to trade futures and options. MetaTrader5 may have a steeper learning curve for new traders
    ThinkTrader is ThinkMarkets' proprietary trading platform, designed to provide a superior trading experience. ThinkTrader may have fewer technical analysis resources compared to MetaTrader4 and MetaTrader5.
    All three trading platforms offer fast and reliable execution of trades. By offering three different platforms, it can be overwhelming for traders to choose the right platform for their needs.

    ThinkMarkets offers its clients three different trading platforms: MetaTrader4, MetaTrader5 and ThinkTrader. MetaTrader4 is one of the most widely used trading platforms in the world and has earned a great reputation due to its ease of use and wide range of technical analysis tools and resources. MetaTrader5 is the most advanced MetaTrader trading platform, with additional features such as the ability to trade futures and options. ThinkTrader, on the other hand, is ThinkMarkets' proprietary trading platform, designed to provide a superior trading experience with advanced features, an intuitive interface and full customization.

    trading platform

    ThinkMarkets maximum leverage

    Advantages Disadvantages
    Possibility of making significant profits with a low initial investment Increased risk of significant losses if the market moves against the trader
    Increases flexibility and trading opportunities Increased exposure to market risk and unexpected events
    Allows traders to diversify their trading portfolio Can lead to over-leveraging and over-exposure to risks
    Allows traders to maximize their earning potential in favorable market conditions Requires adequate risk management to avoid significant losses
    Ideal for experienced traders who can handle high level of risk Not suitable for inexperienced traders or traders who do not fully understand the risk associated with leverage.

    Leverage is an important tool in forex trading, as it allows traders to increase their buying power and have access to greater trading opportunities. At ThinkMarkets, the maximum leverage offered is 1:500, which means that traders can control a position up to 500 times the size of their account. However, it is important to note that high leverage also carries a higher risk, as the potential losses are also multiplied by the same proportion. Therefore, it is important that traders understand the risks associated with high leverage and use appropriate risk management tools when trading with high levels of leverage.

    Deposit and Withdrawal: methods and fees

    Advantages Disadvantages
    Multiple deposit and withdrawal options, including bank transfer, credit/debit cards, cryptocurrencies and e-wallets such as Skrill and Neteller. ThinkMarkets may pass on charges from third-party vendors to customers, which could result in additional costs.
    ThinkMarkets does not normally charge commissions for deposits or withdrawals. Third party payments are not allowed.
    ThinkPortal allows up to 24 transactions between transfers in a 2-hour period, which can be convenient for customers who need to make multiple transactions quickly.
    Withdrawal requests are typically processed within 24 hours during the week, which can result in a fast and efficient experience for customers.

    ThinkMarkets offers multiple deposit and withdrawal options for its clients, including bank wire transfer, credit/debit cards, cryptocurrencies and e-wallets such as Skrill and Neteller. Third-party payments are not allowed and ThinkMarkets does not normally charge deposit or withdrawal fees. In addition, ThinkPortal allows up to 24 transactions between transfers in a 2-hour period, which can be convenient for customers who need to make multiple transactions quickly. Withdrawal requests are typically processed within 24 hours during the week, which can result in a fast and efficient experience for customers. However, ThinkMarkets may pass on charges from third party providers to customers, which could result in additional costs.

    deposit and withdrawal

    Education at ThinkMarkets

    ThinkMarkets offers a wide range of educational resources to its clients, including news, technical analysis, webinars, articles and more. These resources are available for free and are of high quality, which can be very useful for traders of all experience levels. In addition, the platform offers tools such as charts and an economic calendar that can help traders make informed decisions in the market. It also offers a structured and organized section in the form of courses, which can be an advantage for novice traders looking for more structured guidance. In addition, while the educational resources are accessible to all ThinkMarkets clients, there is no online community for traders to interact and share experiences.

    educational resources

    ThinkMarkets Customer Service

    Advantages Disadvantages
    24/7 multilingual support No waiting time specified in live chat
    Various forms of contact (e-mail, phone, live chat) No support through social networks
    Support available for technical and account issues It is not specified whether there is a dedicated team for trading or financial education questions.

    ThinkMarkets offers robust and accessible customer service through a variety of channels, including email, telephone and live chat, all available 24 hours a day, 7 days a week. The availability of multilingual support is especially helpful for customers around the world. In addition, the support team is trained to handle a wide range of problems, including technical and account issues. However, the wait time on live chat is not specified, which can be a source of frustration for some customers. In addition, there is no social media support and it is not specified whether there is a dedicated team for trading or financial education questions.

    customer support

    Conclusion

    In summary, ThinkMarkets is a multi-regulated forex and CFD broker that offers a wide range of trading instruments with competitive spreads. The company also offers an advanced trading platform, 24-hour customer support and educational resources to help traders improve their trading skills and knowledge. If you are looking for a reliable and experienced broker in the market, ThinkMarkets is an excellent option to consider.

    Frequently asked questions about ThinkMarkets

    • Question: How can I open an account with ThinkMarkets?

    • Answer: You can open an account with ThinkMarkets through their official website. Simply click on “Register” and follow the steps provided.

    • Question: What types of accounts does ThinkMarkets offer?

    • Answer: ThinkMarkets offers two types of accounts: the standard account and the ThinkZero account.

    • Question: What payment methods are available for depositing and withdrawing funds into my account?

    • Answer: Available payment methods include bank transfer, credit/debit cards (Visa and Mastercard), cryptocurrencies, Skrill and Neteller.

    • Question: What assets can I trade at ThinkMarkets?

    • Answer: ThinkMarkets offers a wide variety of financial instruments, including currencies, indices, energy, precious metals, cryptocurrencies, stocks, exchange-traded funds and futures.

    • Question: What is the maximum leverage offered by ThinkMarkets?

    • Answer: ThinkMarkets offers a maximum leverage of 1:500.

    • Question: What educational resources are available on ThinkMarkets?

    • Answer: ThinkMarkets offers a wealth of educational resources such as news, economic calendar, technical analysis, webinars, articles, glossary, indicators, charts and reports.

    • Question: What security measures does ThinkMarkets have in place to protect my funds and personal data?

    • Answer: ThinkMarkets uses state-of-the-art encryption technology to protect your personal and financial data. In addition, your funds are held in segregated accounts to ensure their safety in the event of company insolvency.

    News

    ThinkMarkets Ends Services for US Prop Firms' Clients Starting This Friday

    NewsThinkMarkets Ends Services for US Prop Firms' Clients Starting This Friday

    2024-02-22 15:12

    ThinkMarkets discontinues services for US prop firms' clients, leading Instant Funding to implement DXtrade with incentives, while industry discussions reveal concerns amid MetaQuotes' stricter regulations.

    WikiFX
    2024-02-22 15:12
    News
    ThinkMarkets Ends Services for US Prop Firms' Clients Starting This Friday
    ThinkMarkets Enhances ThinkTrader with TradingView Integration

    NewsThinkMarkets Enhances ThinkTrader with TradingView Integration

    2023-12-18 17:41

    ThinkMarkets enhances ThinkTrader with TradingView integration, offering advanced charting tools and market analysis capabilities for traders worldwide.

    WikiFX
    2023-12-18 17:41
    News
    ThinkMarkets Enhances ThinkTrader with TradingView Integration
    OpenAI upheaval triggers new all-time high in MSFT

    NewsOpenAI upheaval triggers new all-time high in MSFT

    2023-11-23 14:06

    Investors in Microsoft were on edge this weekend as Sam Altman, the CEO of OpenAI, was let go. Greg Brockman, another OpenAI co-founder and a key player at Open AI, opted to leave following the news.

    WikiFX
    2023-11-23 14:06
    News
    OpenAI upheaval triggers new all-time high in MSFT
    ThinkMarkets Unveils New "Mini Account" with Dynamic Leverage Up to 2000:1

    NewsThinkMarkets Unveils New "Mini Account" with Dynamic Leverage Up to 2000:1

    2023-11-14 13:55

    Discover ThinkMarkets' innovative Mini Account with dynamic leverage up to 2000:1, designed for emerging market traders. Offering a low $10 minimum deposit, access to 50+ financial instruments, and commission-free trading on MT4 and MT5 platforms, this account is ideal for both new and experienced traders. Learn about its unique features and ThinkMarkets' commitment to secure, regulated trading in our latest press release.

    WikiFX
    2023-11-14 13:55
    News
    ThinkMarkets Unveils New "Mini Account" with Dynamic Leverage Up to 2000:1

    User Reviews

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    10

    Comments

    Write a review

    董98129
    more than one year
    I REALLY appreciate ThinkMarkets’ 7/24 customer support, always helping me withdraw my funds on weekends. Spreads are lower than most brokers’ offerings.
    2023-02-24 15:08
    Reply
    0
    0
    дн顺顺顺
    more than one year
    Better than expected! At first, I was a little worried about those bad reviews on the Internet, but under the strong recommendation of my friend, I opened the demo account they provided, which was particularly good, and their customer support always helped me solve problems promptly, five-star praise!
    2023-02-13 16:07
    Reply
    0
    0
    不负
    more than one year
    I have used Zhihui's standard account, the spread is not bad, there is no slippage, and free VPS service is also provided. But I need to remind you that there is no account manager for the standard account, but fortunately they still have 24/7 customer service support.
    2022-12-14 14:54
    Reply
    0
    0
    Darkz Captial
    more than one year
    I'm from hk , thought officials website to register the account sofar can draw out the money without any problem.
    2022-11-28 11:43
    Reply
    0
    0
    钟芸倩
    more than one year
    My advice is not to trade cryptocurrency with this broker, or you’ll be offered the highest spreads of all Australia CFD brokers, spreads on some pairs even crazily high (I doubt they maliciously manipulate spreads). Their proprietary platform-Thinktrader is very unstable, you can hardly see the candles on daily chart, and they never realize this problem and address it.
    2022-11-25 12:03
    Reply
    0
    0
    金庸小迷弟
    more than one year
    ThinkMarkets claims to be registered in Australia and has various regulatory licences. It seems to be a qualified broker, right? Quite the opposite! Hidden under the glamorous exterior are extremely high fees, negative slippage, and withdrawal denials.
    2022-11-21 17:50
    Reply
    0
    0
    dtoan
    more than one year
    good website
    2022-11-04 19:02
    Reply
    0
    0
    m3972
    more than one year
    i was about to sign in with Thinkmarkets broker ,let me run I'm not coming
    2022-10-30 20:55
    Reply
    0
    0
    jay4025
    more than one year
    South Africa Customer service is amazing
    2022-10-28 17:25
    Reply
    0
    0
    QQ~
    more than one year
    Can't find customer service can't solve the problem
    2022-09-25 19:46
    Reply
    0
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