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Resolved
Blocked account, withdrawal is not allowed.
Object
D prime
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$52,669(USD)
Time
45day14hour

Mediation Progress
Hong Kong2024-01-26
Resolved
CHENDEZHI
Singapore2023-12-27
Reply
D prime
Dear customer, DOO prime released the announcement regarding rate-free event terms on June 26. Please check it and contact your exclusive account manager for more information, if you have any questions. Thank you.
Reply
Hong Kong2023-12-12
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-12-12
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-12-11
Start Mediation
CHENDEZHI
Doo Prime does not give out cash. The reason was that I thought the USD was going to fall, so I deposited money and made a 20-pound short order. I have been buying shorts for a long time. This platform originally said it would not charge interest, so I traded there. Once I made money, I can not withdraw. I violated the rules, my account was frozen, and I was charged interest from when I started trading until now. This has been going on for the first month. Why didn't it say that I would charge interest at first? After I made money for a month, I wanted to withdraw the money but refused to let it go. They told me that the previous interest would also be charged. I asked Doo Prime customer service. It doesn’t say the standard for judging violations, and there is no specific reason. It just doesn’t allow withdrawals.

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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
