Global Broker Regulatory Inquiry Platform
WikiFX
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download
Resolved
Normal trading, but a large amount of profit was deducted by Doo Prime.
Object
D prime D prime
Issue

Others

Requirement

compensation

Amount

$7,507(USD)

Time

34day0hour

Mediation Progress
Resolved
JIAOYIZHILU9634
Reply
D prime
Hello, the terms and conditions for DOO prime's interest-free promotion have been announced on June 26th. Please take note and review the announcement. If you have any further questions, please contact your dedicated account manager for consultation. Thank you.

Reply

Contact Broker
WikiFX Overseas Customer Service

Contact Broker

Verified
WikiFX Mediation Center

Verified

Start Mediation
JIAOYIZHILU9634
I have been trading normally on Doo Prime for more than a month. This month, the XAU/USD price skyrocketed due to the Israeli-Palestinian conflict. After going long XAU/USD and making a profit, Doo Prime deducted US$7,507.07 of the profit. They told me that they would not allow heavy positions on Wednesday and suspected that I was taking interest. But I have no idea of arbitrage at all. In the review of historical market conditions from Wednesday to Thursday morning, XAU/USD is likely to rise. Doo Prime deducts 3x interest from all previous XAU/USD orders. As we all know, Doo Prime’s inventory fees are much higher than other platforms, and the 3 times interest rate is even more terrifying. If Doo Prime didn’t want customers to have heavy positions on Wednesday, why didn’t it inform them in advance. The customer should be notified when doing it for the first time, so that the customer will light up the position or choose not to do it. Doo Prime doesn't talk to customers when they are losing money. When customers make more profits, they will forget the old accounts and deduct all previous Wednesday orders at 3 times the interest rate. It's scary! Trap customers!

Start Mediation

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

To view more

Please download WikiFX APP

Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com