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اردو
Resolved
Serious slippage causes the liquidation and loss of more than 300 dollars
Mediating Parties
FXCM
Issue
Severe Slippage
Requirement
other
Settlement Amount
$300(USD)
Time
44day19hour

Mediation Status
Hong Kong2022-05-29
Resolved
QINGTIANGONGMINGYUE
United Kingdom2022-04-29
Reply
FXCM
Thank you for the information. We have explained the related execution, which has no problem. Your position was closed automatically due to insufficient margin deposits. Please pay attention to your available margin to avoid liquidation. Feel free to contact us if you have any question. Your support is greatly appreciated.
Reply
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2022-04-15
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-04-15
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-04-14
Start Mediation
QINGTIANGONGMINGYUE
Everyone does not trade at here. It is lagging and often disconnected. The slippage is also serious.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
