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اردو
Resolved
Unreasonable cancellation of the bonus activity, and the bonus is not issued in accordance with the regulations
Mediating Parties 
FXCM
Issue
Others
Requirement
2020031886611244146
Settlement Amount
$300(USD)
Time
44day22hour
Mediation Status
Hong Kong2022-06-23
Resolved 
FX2629387150
FX2629387150United Kingdom2022-05-24
Reply FXCM
Thank you for your information. We contacted you before about the related situation. Please pay close attention to the rules of special offers. If you have any questions, please feel free to contact us. We greatly appreciate your support to FXCM.
Reply
Hong Kong2022-05-10
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-05-10
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-05-09
Start Mediation FX2629387150
FX2629387150FXCM started its weekly bonus campaign in March, when it was announced that it would last until June 30, so it attracted many new users to FXCM for trading. However, FXCM did unilaterally terminate the activity on April 30, and did not pay the bonuses of the customers who participated in the activity before. No credibility at all!
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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