Contents: (1) Delay in margin (margin) withdrawal: I requested withdrawal of 30 million won of margin on March 28th of this year (2024), but {margin of about 73 million won ($53,336.65; account 100276 + exchange fee 13 million won = 86 million won) 10,000 won)}-Until June 11th of this year (2024) _10,000 won, even after 2 months-#Withdrawal request completed (2024.6.03.) In response to the reply--the exact withdrawal expected date is not confirmed--that it will be processed as quickly as possible Even after a week, the deposit has not yet been deposited into the account.   (2) Additional cost request: In response to the withdrawal request, there was a request from GRG headquarters to remit two types of additional money of approximately 23 million won, a. “Currency exchange fee” of approximately 13 million won. Request for withdrawal of margin was made on April 5, 2024, but-# refund of exchange fee and account of deposit (margin) have not been fulfilled even after 2 months. b. Request for 10 million won as “verification fund” ( (Dated April 5, 2024) There was a fact that there was a non-compliance and a “loss of effect” treatment at the head office (May 7, 2024),  -Accordingly, in protest a. above,  GRG Company’s embezzlement, misappropriation, and breach of trust were confirmed. Existence revealed. c. The domestic call center said it would handle it according to the regulations, and - despite the head office providing a reply with no effect (reindicated on May 7-6.03, 2024) - when the funds are ready, they will help with the deposit account. There were only 10 comments saying they would give it ('24.5.02~'24.5.14.) - We are continuously requesting 10 million won as verification funds in item b. above, and -# Withdrawal of the domestic call center as of '24.4.11. There is a precedent for doing so - even after receiving the attached reply from the customer support team - unable to apply for withdrawal - revealing the dissatisfaction of eagerly awaiting the deposit,     (3) Financial disadvantage: This investor is not able to receive margin withdrawal in a timely manner, and we emphasize that this investor is being driven out onto the streets at a significant financial disadvantage. #The above facts are considered unfair trading practices. This is the second disclosure (the first was on May 29, 2024).     (4) Attachment; - Screenshot of deposit remittance: Currency exchange fee (approximately 13 million won); ’24.4.03-‘24.4.04.   - 2 types of dealer background screenshot photos (4 before and after login)   - 1 copy of the GRG headquarters reply dated June 3, 2024 (1 sheet)

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South Korea 2024-06-11 11:39

(1) Delay in margin withdrawal: I requested withdrawal of 30 million won of margin on March 28th of this year (2024), but {out of about 70 million won of margin ($53,336.65; account 100276)}_only 2 months have passed until May 29th of this year (2024). Even though the head office said that the withdrawal decision had been made, the account has not been deposited yet. (2) Request for additional costs: In response to the request for margin withdrawal, there was a request from GRG head office to transfer two types of additional amounts, a. - Approximately 13 million won. A remittance was made on April 5, 2024 to withdraw the margin in response to the request for "currency exchange cost", but -# the refund of the exchange cost and the accounting of the deposit (margin) have not been implemented even after 2 months. b.- When I objected to the request for 10 million won as “verification funds” (dated April 5, 2024), there was a reply from the head office (May 7, 2024) that the request was “ineffective.” (3) Financial Disadvantages: This investor is notified that he is suffering significant financial disadvantages (approximately 10 financial institutions demand debt every day) due to not receiving margin withdrawals in a timely manner, and exposes the above unfair trading practices. (4) Attachment; Deposit remittance screenshot photo, dealer background screenshot photo, and one type of reply letter from GR Group headquarters.

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South Korea 2024-05-29 16:55

I was introduced to trade on this platform. In the beginning, deposits and withdrawals were normal. But after half an month, it shows withdrawn, but I didn't receive the money. I found customer service but they didn't give me money. It's totally a scam.

JIN379

South Korea 2024-04-01 15:29