I met someone via Wechat and started to trade XAU future to Feb. 11, 2022 on the MT5 platform of Rui Win Capital through him. The total of my profit and principle are $233902. On 2-11-2022, I want to withdraw $30000, but I was informed that I need to pay 20% tax of total profit and it cannot deduct from the balance. They locked my account without any fomral notice. I tried to communicate with customer service, but there was no response for several days. Hence, I suspect that this broker is a fraud group.

FX1916006374

United States 2022-03-01 14:10

The company is suspected of fraud and cannot withdraw money! I trade XAUUSD on the MT5 platform through Rui Win Capital Ltd. The website is ruiwinaa.com. Contact WhatsApp 1(774)677-7008. They reply that I can withdraw after If I finish promotion. After the promotion is completed, I am required to pay the pledge deposit. At present, my Rui Win Capital Ltd account has been blocked, the customer service has disappeared, and the cost cannot be recovered. Please mediate and investigate, thank you

CHENTU40702

United States 2022-02-08 09:21

I found out that RUI WIN CAPITAL was a regulated investment company platform at first, so I opened an account with it without worry. And I was able to withdraw successfully after the initial gold spot trading operation, but then I was induced by the customer service and the introducer to participate in reserving the 500,000 margin replenishment activity of the company. After the confirmation of participation, the customer service informed me of the detailed activity rules on LINE: Once I have participated, it cannot be cancelled or changed! And if the deposit cannot be completed within the specified period, the client will be regarded as a dishonest user, the account will be automatically frozen, and it is claimed that the account funds will be donated to the International Red Cross. I haven’t received an official email to confirm all of this. I didn't realize it was a fraud at first, and my introducer, Chen Wei, was confirmed by the platform's customer service to be qualified as a guarantor for my participation in the activity, and he also promised to assist me in completing the deposit. So I was assured that after participating in the activity, I deposited more than 70,000 US dollars of funds gradually. When the deadline was approaching, I found that the guarantor could not help me complete the activity as he promised, and the original official website of the platform was also unable to log in on January 21, 2022 suddenly, and then I realized that I had fallen into a trap. I checked the relevant warnings of the Australian Cyber Police and found that this was a typical fraud behavior. Through talking with the guarantor Chen Wei on LINE, I learned that his account can be preserved, but my account cannot be withdrawn. I infer that they may be a group at all, so I expose and report them here, hoping you to intervene and help me get my money back.

Wendy Hou

Australia 2022-01-29 19:08

I was induced to participate in the reserve promotion and top-up bonus activity. Due to the high income of the reservation activity, and neither the customer service nor the guarantor clearly informed the rules and activity details and related risks, I was deemed to have participated in the activity, and I did not receive any information during the period. The official confirmation email of the platform stipulated in the requirements of the event, and my account does not allow withdrawals, and the event is not allowed to cancel or change once it is confirmed. There is still a slight difference from the requirement to deposit funds. After consulting with customer service, I was informed that if the activity is not completed before the expiration date, the account will be automatically frozen as an untrustworthy account, and the account funds will be donated directly to the International Red Cross public welfare organization. Disputes that arise are personal issues with the guarantor and must be resolved by themselves. The 465,000 usdt that I have deposited in the past two weeks will be directly confiscated by the platform. I Invest in this platform is because it is regulated, but now the platform's approach is no different from the fraud platform.

Wendy Hou

Australia 2022-01-24 16:17

The customer service keeps asking me to pay various fees including tax, risk control fee. After I paid all the fees, they said it will take 1-3 months during peak season to get the money back, or pay another VIP withdrawal fee to speed up the withdrawal process.

FX3343467717

Australia 2022-01-07 18:09

Since I started to trade spot gold, after the first investment of more than 20,000 dollars, the introducer has been asked me to continue to deposit, because when the top up reaches 100,000 dollars, I can get the trading cover fund of 4976 dollars. At that time, the platform did not specify that the amount of the transaction should be equal to the amount of the deposit before withdrawal. I asked if the platform could return the cover money to them and they said no. I had to trade. Well, Then, I had my introducer guide me through a trade to win a profit of $19,035. I think that the transaction meets the requirement so I can withdraw now, but the platform said that 20% personal income tax should be paid to a personal account. I confirmed with bank that the money of individual income tax needs two working days to arrive, but it tooks a week for the finance department to receive the transfer. Originally, it said that tax can complete in one working day. After a week, they told me that it found out that my previous sum of 50,000 U.S. dollars was to be charged by someone else, and I need to pay an additional 25,000 U.S. dollars as a pledge deposit, and it needs to stay in the platform system for a week. This fund was chargerd by the introducer who guide me to trade spot gold. It makes me wonder if they are in collusion. Because the introducer has been urging me to top up 100,000 U.S. dollars and said that I can make more money. Seeing that I have recharged 60,000 U.S. dollars and don’t plan to recharge, I recharged the platform with 50,000 U.S. dollars, but I can’t verify whether the introducer is actually recharging the platform or not. Internal collusion. I don’t plan to recharge anymore, so I am afraid that I will make other requirements after the rush. In short, I feel that the principal cannot be returned.

XUNYICAO84136

New Zealand 2022-01-01 07:06

Classical romance scam platform. The scammer teaches you how to trade spot gold through whatsapp/line and constantly urges the victim to deposit on the grounds of deposit discount and VIP deposit. In fact, the price trend during the operation is not the real real-time trading trend at all.

FX2083771878

Hong Kong China 2021-12-30 23:39