Global Broker Regulation & Inquiry App
Exposure

2 pieces of exposure in total

Unable to Withdraw

Do not confront and answer the question!

I asked my friend to add their customer service line, but the customer service did not respond positively to they ignored me! After reading my message, I got another sloppy reply. Totally a scam! At the beginning, my account was applied by a lady...

 Taiwan Taiwan 2022-02-15 20:08
 Taiwan Taiwan 2022-02-15 20:08
Resolved

Change the password, unable to withdraw money

At one o'clock this afternoon, the customer service of this platform arrived. He asked my account number and I reported it to him and told him that I wanted to withdraw money. He said that the system would automatically review it. After one hour, I went to see the withdrawal form I applied for and it became canceled. After that, I sent a message to the customer service and asked him why he was canceled for an hour, which is too long! After that, I couldn't log in to my account. The password was changed. It shows that the account password was entered incorrectly because my Apple has a memorized password. Every time I press the account , I can log in, but when the customer service ignores it, I have to log in again. I can't log in when I check the status of my withdrawal! The customer service still couldn't read my message, so I joined the customer service of this platform with my friend's line! The customer service has read the message and replied, please provide the member account. It obviously means that the customer service deliberately did not reply to my message or directly blocked me! I was afraid that my member account customer service would ignore me on my friend's line, so I didn't say it... Now what should I do?

 Taiwan Taiwan 2022-02-15 17:27
 Taiwan Taiwan 2022-02-15 17:27
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