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Change the password, unable to withdraw money

FX3826056942
3-5 years
Unverified

Exposure

At one o'clock this afternoon, the customer service of this platform arrived. He asked my account number and I reported it to him and told him that I wanted to withdraw money. He said that the system would automatically review it. After one hour, I went to see the withdrawal form I applied for and it became canceled. After that, I sent a message to the customer service and asked him why he was canceled for an hour, which is too long! After that, I couldn't log in to my account. The password was changed. It shows that the account password was entered incorrectly because my Apple has a memorized password. Every time I press the account , I can log in, but when the customer service ignores it, I have to log in again. I can't log in when I check the status of my withdrawal! The customer service still couldn't read my message, so I joined the customer service of this platform with my friend's line! The customer service has read the message and replied, please provide the member account. It obviously means that the customer service deliberately did not reply to my message or directly blocked me! I was afraid that my member account customer service would ignore me on my friend's line, so I didn't say it... Now what should I do?

Original

串改密碼、無法出金

今天下午一點時此平台客服上班時間到了他問我的會員帳號我報給他跟他說我要提款他說系統會自動審核,一小時過了我去看我申請的提款單變成取消。之後我就傳訊息給客服問他為什麼會直接被取消一個小時也太久了吧!之後我的帳號就登入不進去了密碼直接被改了顯示帳號密碼輸入錯誤因為我的蘋果是有記憶密碼的每次直接按帳號就能登入進去,可是當客服不理不睬時我要再次登入查看我的提款到底審核到什麼狀況時就無法登入了!客服還是不已讀我訊息於是我用朋友的line加入了此平台客服!客服已讀訊息了也回覆請提供會員帳號..明顯的表示客服故意不回我訊息或是直接把我給封鎖了!我怕用朋友的line說了我的會員帳號客服會不理我於是我沒說…現在我該怎麽辦才好呢?

2022-02-15

Taiwan

Unable to Withdraw

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