I submitted a withdraw request 19.9.22 and can't get any reply since then.

Simon6647

United States 2022-12-13 13:47

The former company is RUI WIN CAPITAL GROUP. Please be aware! The two websites of Rui win capital group are currently unable to open so they change to a new name and continue to defraud, and there is a broker Victoria capital financial is also the same fraud group

yrp

Taiwan 2022-10-17 14:28

Good afternoon! I sent a request for withdrawal of money, but they still have not considered it, and the consultant in the telegram, who helped me transfer money to the broker's account, stopped responding and getting in touch. Kindly help me solve this problem

Marelli

Turkey 2022-10-13 17:50

The netizens I know have always told you to have a higher recharge amount at the beginning, saying that you can have a variety of items in foreign exchange and will be stable. Later, when there is a recharge event on the Mid-Autumn Festival, they have been advocating that you ask the customer service for the amount of the event, and the netizen instructed me to choose I got 800,000 Taiwan dollars when I recharged 3 million Taiwan dollars. I immediately applied to the customer service to convert the money into US dollars and put it into my investment account. Afterwards, I regretted participating in this activity and told the customer service that I was maliciously extracting the activity amount. The way to withdraw cash, I checked the investment status of MT5 online. What happened to me was very similar to some cases I complained about. I didn’t pay attention to it. It was almost the end of recharge. Will help me complete the activity together, let me apply for an extension with the customer service and say that I need 1 million Taiwan dollars before the extension can be extended. The netizens helped me to remit it, and I also remitted 250,000 Taiwan dollars one after another. The USDT I bought on Binance also had more than 12,000 US dollars, and netizens also helped me remit more than 76,000 US dollars one after another. As a result, the completion of the event on 9/29 and the customer service application for withdrawal told me that it was related to the postponement of the event, so I couldn’t withdraw and said that there have been many recently. The customer's money laundering caused a lot of losses on the platform. They told me to pay a deposit of 5,000 US dollars to withdraw cash. This is basically a scam. I don't know foreign exchange, causing me and my netizens to lose a lot of money, and just now I went to my account to see that there was nothing before. I don't know if it was deleted or if they modified the website, please help

XUEXUE

Taiwan 2022-10-10 20:15

After marking up for exchange rate difference, the staffs are gone. All the 53194.62 USDT are gone

yifang

Taiwan 2022-10-08 13:21

After I made up the price difference they asked for, they kept saying please wait a moment. The next day I saw that the MT5 account was disconnected and the money (53194.62u) was not given to me.

yifang

Taiwan 2022-10-08 07:09

Hello, as the withdrawal channel is under maintenance, I am deeply pleased for the inconvenience caused to you.

fftf

Russia 2022-10-06 21:02

I was defrauded by RUI WIN CAPITAL GROUP, and now we are now in mediation. When I logged in the website on Oct. 6th, I found it would jump to Sophie Capital's website (another broker). Please be careful.

yrp

Taiwan 2022-10-06 11:08

Hello, I requested a withdrawal on this platform. I invested 50,000 US dollars myself. During the process of requesting the withdrawal, the customer service of Sophie Company asked me to pay another nearly 30,000 US dollars to verify and then withdraw the money to me, but I suspect this company is a scam.

jan7555

United States 2022-10-06 04:14

At first, it said that there would be a fee for remittance. But after I made it up, it said that I was suspected of money laundering. I need to pay security deposit fisrt and then it would allow me to withdraw.

Shanti

Taiwan 2022-10-05 22:16

Hello, I want to withdraw 5000USDT from my broker SOPHIE CAPITAL FINANCIAL TRADING PTY LTD. The broker refused my withdrawal because of export taxes. This was never specified during my registration. Please take into account the attached documents and quickly unblock the situation. At this time I would like to withdraw my entire balance. For the taxes the broker can use it without any problem. Thank you for your help

kilian

France 2022-10-05 00:36

I wanted to withdraw asap my funds in amount 6800USD. I set withdrawal request on CRM system. But more than 2 days no reaction from broker. I sent them several emails, I sen them request w´from web page, I set ticket on brokers CRM system. No reaction. Finaly there is a lost on my accout -10000USD from some crazy trade operated by somebody other. Immediately I received email from support to repay this lost. I asked them again why they did not proceed withdrawal but again no answer. This broker is scam or I was scammed by somebody.. What to do now?

Ranci

Czech Republic 2022-10-02 00:55

The customer service claimed that there was a third party involved in money laundering in my account, so refused to withdraw the money, It is necessary to pay 100% of the amount of funds remitted by a third party before it can be reviewed；and the money could only be withdrawn after passing the review. It is true that my account has a loan of 2000 USDT from my friend on the Internet, but I must submit another 2000 USD for review, which inevitably makes people doubt the legitimacy of the platform; whether it is a black platform that everyone calls it!? The platform claims is being regulated by MSB in Canada and the United States, so through this i would like to know what the regulatory effect of MSBs is. Except regulate the money laundering, also works for regulating investor funds?

HONGYILUN

Taiwan 2022-10-01 10:36

Is it normal to ask me to send money in when I can't withdraw money? Is it true that it is suspected of money laundering?

Shanti

Taiwan 2022-09-29 21:56

Advised by Thai people in Tik Tok app, beware of being deceived

Thailand 2022-09-25 19:16

I am rookie to MT5, and I have a lot of things I don’t understand. After I became a node of MT5 under the guidance of a friend the night before yesterday, I contacted the customer service of the SOPHIE CAPITAL FINANCIAL TRADING PTY LTD platform to withdraw 365858USDT, and I sent my cold wallet address. I gave it to the customer service. My cold wallet was newly downloaded. I didn’t know it needed to be activated. I contacted the customer service the next morning. The customer service replied that because my wallet was not activated, I couldn’t transfer USDT. Freeze, now I need to use 10% of the risk fund of the account to unfreeze the account within two working days. If I do not pay the 10% risk fund within two working days, my account will be blacklisted and I will never be able to withdraw cash or trade.

NANA3269

Japan 2022-09-25 18:14

At the beginning of July, I was asked to pay the tax of 29k. At the end of July, I have 3 times the transaction volume of funds and they did not withdraw. The volume was about 7000USDT at the end of August. Until the day before yesterday reply, saying that I did not receive the recharge amount, and the customer service staff resigned for no reason before asking for 45 days before I can withdraw cash or ask me to brush 100,000 volume

RZ80880

Taiwan 2022-09-24 16:48

I started with someone else's introduction, but I was told to pay a fine because I was suspected of money laundering just by depositing funds once in the name of another person, and my withdrawal was refused.

SANPU

Japan 2022-09-22 00:50

The netizen used communication as an excuse, and after seeing my hard life, he kept saying that he wanted to teach me to invest, saying that he was very good at investing in the gold index, and he induced me to buy coins for investment. I have been urging me to join up to 10,000 US dollars, but when I joined more than 7,000 US dollars, I felt that something was wrong and wanted to withdraw. The customer service responded that the system was busy and refused to withdraw. Later, netizens kept saying that I had to trade again before I could withdraw and induce me Participate in the warehousing activity, but the customer service informs that if the activity is not completed, the account will be frozen and the account will not be able to withdraw funds. The previous rules are not clearly explained, because I don’t understand this field at all, I just follow the instructions of netizens.

alice74477

Taiwan 2022-09-20 16:33

compare the Eightcap TradingView price action to the demo account for this broker.

nate54349

United States 2022-09-20 10:37