Both deposit and withdrawal are unavailable. The customer service blamed it on the slow network.

LANRENZAIQIANTANGXIANJIAN

Hong Kong China 2020-01-01 11:01

I set my stop-loss prices this morning while trading in GBP/JPY, but the platform skipped my stop-loss limit. This action, which no other platform takes, greatly damaged the dealers. Therefore I suggest everyone stay away from this platform.

FX8009703945

Hong Kong China 2019-12-13 14:41

I am Jiajia Han and my hometown is in Zhumadian,Henan.I downloaded an APP named “ Zhixuan ” on Meizu APP store.On July 31st,2019, a man self-proclaimed as the manager of Zhixuan called me and induced me to trade in their platform,saying that I could obtain $150 as long as I deposited $200.He also told me that the market was optimistic to make more money.After so that,I got the sent bonus,while the withdrawal of it needed me trade for a certain lots.Since I was a newcomer,I lost the fund not long and my account became liquidated.I wanted to recover the loss and added fund,while the result was the same.The manager told me that the account won’t become forced liquidation easily after depositing large amount fund.After so that,the result was the same, my account becoming forced liquidation.I lost all fund with the mentality of recovering losses.Now I am in debt.

XUANYECHONGSHENG

Hong Kong China 2019-10-21 05:46

I lost scores of thousand. I deposited $300 again, but they liquidated my position even though I locked it.

FX8239249335

Hong Kong China 2019-10-06 07:26

The withdrawal is unavailable in September,losing several hundred thousand yuan,as well as my family broken.I can’t afford my pregnancy.

FX8239249335

Hong Kong China 2019-10-02 21:51

There is always great losses,serious slippage and inaccessible withdrawal with kinds of problems,shame on you.It ignores traders’ fund security.

GONGFEI

Hong Kong China 2019-08-30 10:29

The slippage in Zhixuan is serious,almost each order.The platform also set the parameter of close-position interference.As long as clients open positions,they must wait 4 second s to close position,which leads to forced liquidation.I have reported this fraud platform to the police.

Lom

Hong Kong China 2019-08-26 13:34

There is no use of stopping loss when the market goes fast,which takes place before reaching the point from candlestick.Please don't trust this fraud platform.

ZHENQINGCUOAI

Hong Kong China 2019-08-04 17:24

Price gaps was used as an excuse why stop order wasn’t triggered when the stock moved past the stop set by me. Take-profit order was triggered when the stock didn’t move past the point.The price of short order is 1423, but it is sold at 1420. What a ridiculous! I examined the quotation over three platform, without finding out price gaps in Candlestick chart. The following pictures say louder that my explanations.

GOUYAOGOU

Hong Kong China 2019-08-01 19:06

I can’t understand why there is such a spread difference,which never occurred before.The deal wasn’t made at the lowest price(in picture 1),but the lower price(in picture 2).The gap spread between deal price and the price on the chart is more than 140 points.

CHIDUNDEYANGXIANSHENG

Hong Kong China 2019-07-12 18:30

The stop-loss price was at its highest on candlestick around 6AM,about 1.04460,while the trade was stopped at 5:25.The customer service explained that the price rose to the highest at 5:25,but it was not showing.

ZHENQINGCUOAI

Hong Kong China 2019-07-02 19:38

With the same logo and different company names, the two trading softwares can be logged in by same account. Is it a clone company?

MOXIANWEILAI

Hong Kong China 2019-06-16 17:40

The PC MT4 terminal I downloaded from Zhixuan has virus. Moreover, it crashed all my other MT4 software of other platforms. All my data were deleted. I can’t trade now.

ZHANYING

Hong Kong China 2019-06-05 17:54

Night accidentally jumped empty last Friday, two platforms [Europe and the United States M1 at the same time] picture comparison, obvious difference, look at k line, customer service can not explain the specific reason deliberately said off work!Chat with customer service found that is the phone number of Hong Kong, may server in Hong Kong, only do the domestic market, about the platform access gold rules, whether the main standard mt4 also did not publish, in addition to chat with customer service found that [gold support alipay] is not sure whether the call to the private account!

XINGHUOLIAOYUAN47838

Hong Kong China 2019-05-28 23:51

The MT4 trading software (computer version) in Zhixuan platform has a virus, which causes the MT4 software of other platforms to crash, and the data is forcibly deleted. Is there a problem with the MT4 trading software or other unknown codes have been inserted into the MT4 trading software downloaded from its platform?Please be wisely and carefully download them.

ZHANYING

Hong Kong China 2019-05-16 17:51

Zhixuan’s MT4 has viruses, which made the trading software of other platforms crash. The data are deleted forcibly. Is there anything wrong with its MT4? Or Unknown codes have been inserted into the other platform’s MT4. Please investors judge it with your wit, and be wise when downloading and using it.

ZHANYING

Hong Kong China 2019-05-15 22:53

They scammed us in an aboveboard and straightforward way. They play tricks in midnight—banning our accounts for no reason even though we’ve got money in them. They said jumping spread and slippage are normal. All our money went to their own pockets.

LUREN T

Hong Kong China 2019-04-27 17:29

The order with the pip of 7401 was made at 3:55 in the Friday morning. At 4 o'clock the quotations were fixed, which resulted in failure to close position. At 4:15 when the market suspended with pip at 7410, but my pip remained at 7399. That Invisibly increased my risk.

FX9279239044

Hong Kong China 2019-03-30 19:57

Slippage is serious, and orders are often forced to close out without notice. Trading is suspended on weekend, and my order was forced to close out, causing me the largest losses of all. They said the losses were caused by the reason that the margin rate is less than 200%. But my margin rate at that time was not low, nearly 200%. When the trading has not been stopped. I planned to close the position myself, but the platform’s slippage forced the order to close out, leading to the biggest losses.

A.ZHENGUO

Hong Kong China 2019-02-23 18:30

It's pure bullshit. MT4 trades for $5, 000, and its APP has a super high margin.The gift of money is a total sham.I'll charge you for it.Obvious robbery.

FX6929540832

Hong Kong China 2019-01-22 17:51