In the early morning of May 2,

In the early morning of May 2, the quotation of JPYUSD froze and then jumped a thousand pips in an instant and the position was forced to be liquidated. As of May 13, 11 days have passed, and the platform has not provided any explanation. The unified automatic reply is it has been submitted to the technical department. Although the amount of losses is very small for this market, FOREX.com's response to customers' demands is so perfunctory, it's sad!