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Trader

2022-04-28 05:54 Released in Hong Kong China Hong Kong China

Forex.com has decided to close my account for unclear reasons such as "results of the account's quality control review".

I opened an account in Forex.com last year, because the dedicated account can buy and sell stocks, so I just want to buy some Chinese stocks and the like. I have survived the fall of China concept stocks from last year to the present. He is now asking for that reason to close my account and close my position manually within 14 days, which is not reasonable. Even if the cooperation is terminated, you don't let me buy, only let me sell. I can't manually close my position within 14 days. If I lose money, I will close it. This is not reasonable. The order that has been covered for more than a year, if you say it is closed, it will be closed, and if it is closed, it will be closed, and their "Customer Agreement" cannot be opened at all. Let me contact their customer service if I have any questions, but I called their customer service, and their customer service said that it was decided by the relevant department, and they did not have this authority. Isn't this an obvious scam? Two requirements now: either 1 continue to let me trade on Gain Capital Group. Either 2 terminate my trading cooperation, but I only accept that I can't buy, I can only sell. Manual closing of my position within 14 days is not acceptable.

Others

The following is the original recommendation

嘉盛集团以“账户的质量控制审查结果”这种不清楚的理由决定关闭我的账户。

去年在嘉盛开的户,因为嘉盛专属交易账户可以买卖股票嘛,就是想买点中概股之类的。中概股从去年跌到现在,我都熬过来。但是他现在以这种理由要求关闭我的账户,并且在14天以后手动平掉我的头寸,这不合理吧,14天能涨回来来嘛?
就算我终止合作,你把我设成“仅可平仓”状态就行了。也不能在14天以后手动平掉我的寸头吧,
被套一年多的股票,亏损这么多你说要关闭就关闭 要平仓就平仓
还有他们这个《客户协议》根本就打不开。让我有疑问就联系客服,然而我给客服打电话,找他们微信公众号客服,得到的答案都是相关部门决定的,她们没有这个权限。关闭我账户的问题我都不清楚又不能找客服商量解决。这不摆明的坑人嘛,我只能曝光了。
现在就两个要求:要么1继续让我在嘉盛集团上交易。要么2给我一个合理的解释,终止我的交易合作,但我只接受“仅可平仓”。不接受在14天以后手动平掉我的头寸。

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