Acetop

只有风知道

Unverified

Hong Kong

Their speed is too slow and extremely delayed, which has resulted in serious losses for me.

绿茶

Unverified

Hong Kong

Spread is 50, rebate is 12, when buying 1000 lots, the spread becomes 26. Slippage is severe. There is almost no delay on the demo platform, but during actual trading, slippage often occurs. The most severe delay is about three seconds during non-farm payroll. There are always people live streaming and providing trading signals. The success rate is 40%. Account deletion: as long as you complain about these issues, they will quietly and forcibly delete your account. If you argue with customer service, their response is that you can choose the platform, and the platform can also choose you.

哈里

Unverified

Hong Kong

There have been multiple instances of significant slippage during trading, and my feedback has not been addressed.

小范9533

Unverified

Hong Kong

Don't want to say much, describeless! Non-farm pending order, unexpectedly slipped 10 pips. Too bad. Pending at 2461 and entered a long position, stop loss at 2459. Slipped to 2470.4 for me.

星辰9516

Unverified

Hong Kong

The igold is a scam platform. It not only frequently disconnects, but the system also maliciously slips and is arbitrarily controlled by the background.

sicong

Unverified

Hong Kong

I was drawn to gold for its low minimum deposit and diverse trading options. While the MT4 platform is great, the lack of strong regulation keeps me cautious.

Neutral

2024-06-04

小四420

Unverified

Hong Kong

When I was a new user who made a deposit, the customer service called me and told me that if I placed an order of more than 0.3 lots, I would get 88 yuan for free. He asked me to remember to contact the online customer service, but the online customer service refused to admit it.

金融菜鸟

Unverified

Hong Kong

It is inconsistent with the closing/opening time of the international platform. The setting of igold is that if it is lower than 100%, the position will be forced to be closed. However, after the opening on the morning of 4/1, the account balance directly shows negative before the position is forced to be closed. For example, according to the 100% set by the platform, If the position is closed and the margin is lower, my principal can at least be saved. I asked customer service, but they wouldn't solve it and said the system was like this.

天空9242

Unverified

Hong Kong

I set the stop loss price at 2167.91 and the price slipped to 2162.02 before it stopped the loss. It was very serious.

中黔金讯

Unverified

Hong Kong

I was in a lock position, and the funds in my account at that time were as shown in the picture below. They secretly operated seven of my short orders at the top of the market, leaving long orders. In the end, there was more than 1,000 US dollars left in the account, and the customer service actually said it was because the margin was insufficient. What does Lock position have to do with margin?

江河湖海流

Unverified

Hong Kong

A total of 5,012 yuan was withdrawn, of which 3,535 yuan was frozen and deducted.

江河湖海流

Unverified

Hong Kong

After the money was withdrawn, the bank card was frozen and the funds were transferred away by the police. The customer service was perfunctory.

FX3055461588

Unverified

Hong Kong

The company has not obtained domestic regulatory qualifications. It illegally misled and defrauded users of their principal through Baidu and advertisements, and launders money through illegal channels. My account 13281783882 was forcibly restricted after the complaint and I asked to return the principal of 23,460 yuan!

阿布尼

Unverified

Hong Kong

Every time I enter the market, there is a slipage of 0.2~0.3 between the click transaction and the final transaction price, such as shorting 2010.9, clicking short, and the delay after clicking will cause the transaction price to become 2010.6. If it is a stop loss, you can stop the loss to the highest point or the lowest point every time. It's not due to network delay. For the same market, accounts opened on other platforms can be entered normally. It is difficult to make a profit when trading one lot in this way, with the spread plus slippage.

帅帅的我

Unverified

Hong Kong

Igold closed the order in advance before the time, the slippage was serious, the maximum stop loss slippage was 7 US dollars, the customer service said it was normal,

Mr. Rabbit8824

Unverified

Hong Kong

I have traded gold several times on the Lingfeng precious metals platform, and I feel that this platform is very formal, and the gold withdrawal is also very timely. Their customer service staff is professional and patient, worthy of five-star praise. It should be noted that the cost of holding a position overnight will be slightly higher than that of other platforms.

Neutral

2022-12-13

狂野

Unverified

Hong Kong

Slips for 120 pips which is 12 dollars. Who can bear such trading environment?

旭45483

Unverified

Hong Kong

The withdrawal is too slow, the scam company, the app is super difficult to use, and the customer service has to ask questions repeatedly as soon as they withdrawn. Trash fraud platform

deng1755

Unverified

Hong Kong

Do not allow you to close position due to lag, and the network is disconnected maliciously, causing me to lose tens of thousands of dollars

FX2090672312

Unverified

Hong Kong

I had a serious loss at igold and then the platform cancel my trading account.

FX2428757406

Unverified

Hong Kong

Under the temptation of Igold to induce more deposit and more bonuses, the platform suffered a serious slippage loss of more than 15,000 US dollars, which is equivalent to more than 100,000 yuan. I gave feedback to the customer service department with my real name and said that the backstage should not add some secrets, but I was cancelled. account! Please stay away from such platforms that cancel accounts at will. Before you start to make no profits, you call almost every day to urge more deposits to have more preferential activities. If customers lose serious losses, they should find reasons to cancel their accounts. This is a crop of financial shuffle