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Money Metals

United States|5-10 years|
Suspicious Regulatory License|Suspicious Scope of Business|High potential risk|


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Company Name

Money Metals Exchange

Company Abbreviation

Money Metals

Platform registered country and region

United States

Company website

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Previous Detection : 2024-04-22
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Money Metals · Company Summary

Aspect Bullion Exchange
Company Name Money Metals
Registered Country/Area United States
Founded Year 2010
Regulation Unregulated
Market Instruments Precious metals exchange, Store gold and silver, Invest through IRAs, Borrow against metals,Crypto currencies
Customer Support Phone:1-800-800-1865,
Deposit & Withdrawal Visa,Mastercard,AMEX,Discove,PayPal,BitPay,Western Union
Educational Resource Price chart;Education Center:include news&analysis,articles

Overview of Money Metals

Money Metals is registered in the United States and was founded in 2010. It operates without specific regulatory oversight.A minimum deposit requirement of $100 for engagement in services such as precious metals exchange, gold and silver storage, investments through IRAs, and the option to borrow against metals.

Customer support is available via a toll-free number (1-800-800-1865). Various payment methods are supported for deposits and withdrawals, including Visa, Mastercard, AMEX, Discover, PayPal, BitPay, and Western Union. Lastly, the company offers educational resources aimed at helping clients make better investing decisions.

Overview of Money Metals

Is Money Metals Limited Legit or a Scam?

Money Metals is listed as “Unregulated.” This implies that the company operates without formal regulation from financial authorities that typically oversee financial institutions and investment services.

The absence of a regulatory body could mean that the company is not bound by the standard rules and protections that govern the conduct of financial entities, which will affect the oversight of its operations and the recourse available to customers in the event of disputes or issues.

Pros and Cons

Pros Cons
Reputation for Trust Unregulated
Customer Service Limited Customer Support Channels
Free Shipping Risk with Precious Metals
Recognition: No Mention of Insurance
Support for All Levels of Investors Potential for Limited Recourse

Pros of Money Metals:

  1. Reputation for Trust: Money Metals has handled over $3 billion in transactions, which suggests a high level of trust that customers have placed in the company over time.

  2. Customer Service: The company emphasizes the importance of customer service and has professionals on hand to address any complaints, indicating a commitment to customer satisfaction.

  3. Free Shipping: Offering free shipping on orders over $199 can be a significant incentive for investors, making it more cost-effective to purchase larger amounts of bullion online.

  4. Recognition: Being rated “#1 by Investopedia” lends credibility and suggests that Money Metals has been acknowledged by a reputable source in the financial information sector for their services.

  5. Support for All Levels of Investors: The company aims to make all investors, from beginners to experienced, feel secure when purchasing bullion, which may mean they provide resources or services tailored to a wide range of investor needs.

Cons of Money Metals:

  1. Unregulated: The lack of regulation could be a significant risk factor, as there are no formal regulatory protections in place for customers, which could lead to potential issues with security and recourse in case of disputes.

  2. Limited Customer Support Channels: The information provided only lists a phone number for customer support, which will indicate limited channels for assistance (e.g., no live chat or email support mentioned).

  3. Risk with Precious Metals: Investing in precious metals can be risky due to market volatility. The prices of metals like gold and silver can fluctuate widely, which could affect the value of investments negatively.

  4. No Mention of Insurance: The table does not mention whether the stored metals are insured, which could be a concern for investors in case of theft or loss.

  5. Potential for Limited Recourse: The combination of unregulated status and the potential absence of insurance could mean that customers have limited options if the company fails to fulfill its obligations or in the event of financial difficulties.

Market Instruments

The market instruments, products, and services offered by “Money Metals,” include:

  1. Precious Metals Exchange: The company operates a platform where clients can trade in precious metals. This likely includes buying and selling gold, silver, and possibly other precious metals like platinum and palladium.

Market Instruments
  1. Store Gold and Silver: Money Metals provides services to securely store gold and silver, which could involve safekeeping physical bullion for their clients.

Market Instruments
Market Instruments
  1. Invest through IRAs: The company offers the option to invest in precious metals through Individual Retirement Accounts (IRAs), enabling clients to include gold and silver as part of their retirement savings in a tax-advantaged account.

Market Instruments
  1. Borrow Against Metals: They provide the option for clients to borrow money against the value of their precious metals, which could be a form of asset-backed lending or a line of credit.

Market Instruments

How to Open an Account?

Opening an account with Money Metais involves four simple steps:

  1. Visit the Official Website: Start by navigating to the Money Metals Exchange official website. Look for the account registration or sign-up option, which is usually prominent on the homepage.

  2. Complete the Registration Form: Fill in the online registration form with the required personal information, which may include your name, address, email, phone number, and possibly some form of identification to comply with “Know Your Customer” (KYC) regulations.

  3. Verification: Complete any necessary verification processes. This could involve confirming your email address through a link sent to your inbox, and if required, providing additional documentation to verify your identity and address.

  4. Fund Your Account: Once your account is set up and verified, you would typically proceed to fund your account. This could mean making a bank transfer, using a credit card, or other payment methods as specified by the company to meet the minimum deposit requirement or the amount you wish to invest.

Deposit & Withdrawal

  • Credit and Debit Cards: Customers can use Visa, Mastercard, and American Express (AMEX) to fund their accounts. These options are widely used for their convenience and speed of processing.

  • Digital and Mobile Payments: The inclusion of PayPal and BitPay suggests that Money Metals embraces digital payment solutions, which offer an easy and secure way to transact online.

  • Traditional Money Transfer: Western Union is listed as a payment option, meeting those who prefer or require the use of cash transfers or do not have access to banking services.

Deposit & Withdrawal

Customer Support

Users can contact them via phone at 1-800-800-1865 during their operational hours of 7:00 a.m. to 5:30 p.m. Monday to Friday and 7:30 a.m. to 3:00 p.m. on Saturdays, all times are Mountain Time (MT). Additionally, you can send a fax to 866-861-5174 or reach out via email at

If you prefer traditional mail, their address is Money Metals Exchange, PO Box 2599, Eagle, ID 83616. The team comprises individuals like Stefan Gleason, President; Clint Siegner, Director; and Mike Gleason, Director, who are available to assist with any inquiries or support needs you may have regarding their services or products.

Customer Support

Educational Resource

The Precious Metals Education Center offers a comprehensive array of free guides aimed at enhancing investors' knowledge and decision-making skills in the realm of precious metals.

These guides cover various topics, such as the optimal methods for purchasing gold and silver, insights into IRA-acceptable precious metals, the advantages of investing in physical metals versus ETFs, the valuation and investment potential of Morgan Silver Dollars and gold mining stocks, the pitfalls of rare coin investments, techniques for testing the authenticity of gold and silver at home, and the legal landscape of gold and silver laws in 2024.

Educational Resource

Additionally, they delve into specific products like junk silver, gold-backed cryptocurrencies, gold loan interest rates, the density of gold, and notable coins like the Walking Liberty half dollar.

Educational Resource

Investment-focused guides provide insights on the best gold and silver coins for investment, how to buy silver bars, understanding silver coin values, and the historical and investment value of silver dimes and quarters, enriching investors with the knowledge needed to navigate the precious metals market effectively.


In conclusion, Money Metals presents itself as a comprehensive bullion exchange service to attract precious metals investors in the United States. Founded in 2010 and operating without formal regulation, it offers a low barrier to entry with a $100 minimum deposit and provides a range of services including the trading, storage, and leveraging of precious metals.

The company emphasizes customer service with a toll-free support number and seeks to educate its clients through various resources to make informed investing decisions.

With over $3 billion in trusted transactions, free shipping for orders over $199, and recognition as a top-rated service by Investopedia, Money Metals positions itself as a reputable player in the precious metals market.


Q: How do I open an account with Money Metals?

A: To open an account, visit the Money Metals Exchange website, complete the online registration form with your personal details, verify your identity as required, and then fund your account using one of the accepted payment methods.

Q: What kind of precious metals can I buy or sell through Money Metals?

A: Money Metals facilitates the exchange of various precious metals, typically including gold, silver, platinum, and palladium, in various forms such as coins, bars, and rounds.

Q: Is there a minimum amount required to start trading with Money Metals?

A: Yes, there is a minimum deposit requirement of $100 to start trading with Money Metals.

Q: How can I fund my Money Metals account?

A: You can fund your account using various methods including Visa, Mastercard, AMEX, Discover, PayPal, BitPay, and Western Union.

Q: Can I use my precious metals as an investment in an IRA?

A: Yes, Money Metals offers the option to invest in precious metals through Individual Retirement Accounts (IRAs).

Q: What kind of customer support does Money Metals offer?

A: Money Metals provides customer support through a toll-free phone number (1-800-800-1865), ensuring customers have direct communication for any inquiries or support needs.

Q: Does Money Metals offer any educational resources for investors?

A: Money Metals provides educational resources to help customers make informed investing decisions. These resources likely include articles, guides, market analysis, webinars, and possibly investment calculators, although you should check their website for the specific offerings.

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⭐ ⭐ ⭐ ⭐ ⭐ 5/5 Star Review ⭐ ⭐ ⭐ ⭐ ⭐ Money Metals Exchange (MMX) is one of the best precious metals dealers in the United States of America (USA). They have low-cost products, sell real bullion value over speculative numismatic value, have a great Better Business Bureau (BBB) rating, and have thousands of 5-star reviews from customers all over the US. They ship super quickly, do not have celebrity endorsements (which add markup costs), provide insurance on every shipment and delivery, stay informed with the MMX Newsletter, always seen or heard of as leaders in the industry, have one of the largest vault depositories in the US, and are highly respected as being honest and fair precious metals (gold, silver, platinum, palladium, and rhodium; and base metal copper) dealers. I have spent a few thousand dollars with Money Metals Exchange this year, and I will continue to do business with them! ⭐ ⭐ ⭐ ⭐ ⭐ 5/5 Star Review ⭐ ⭐ ⭐ ⭐ ⭐
2023-10-09 23:37
more than one year
This platform is easy to use, and I was able to quickly purchase the metals I wanted. They have a wide range of options and the prices are very competitive. I especially appreciate the fact that they offer storage options, which makes it easier for me to manage my investment. The customer service is also excellent. I had a few questions about my order and their team was quick to respond and resolve any issues.
2023-03-27 17:44
more than one year
These people are nice and help me reach my goals. A successful future means having a good live platform to work from and being involved all the time. Thank you very much, and I definitely recommend it.
2023-02-16 13:58
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