Write a review
No comment yet
+852 2388 9560
Unable to deposit money to save the positions held at the critical moment. Expose it, poor platform.
Yesterday, I went to the police to report the case. Today, WH Group directly freezes my account. I still have money within it. Do not withdraw and no refunds, just freeze it.
Wanzhou Gold Industry is a fraud platform and a fraud. The withdrawal of $1,000 shows completed, but I did not receive it. I submit bank statement, mobile phone screen recording, and electronic banking. They still tell me that they withdraw money, the customer service has been shirking, please keep your eyes open
19:47 At the beginning, the exclusive customer service added me on WeChat and called me for orders. Later, the WeChat account of the exclusive customer service was reported by many people. Now the account is abnormal. The app must be downloaded through the link, and the app needs to be downloaded again every once in a while. The slippage is serious. The most hateful thing is that many times when there is a big market, the app freezes, black screens, or freezes. It returned to normal. Every once in a while, customer service will call to introduce account upgrades and induce deposits. Deposits are all private accounts, and withdrawals are also private long-term accounts, and withdrawals will lead to judicial freezing of my bank card.
This morning on February 16, 2022, my account will be frozen directly. If you don’t give me an explanation, I will definitely defend my rights to the end.
Forcibly liquidate the position and do not return. Already report to police. Fraud platform is unable to withdraw and forcibly liquidate the position. The customer service does not response after contacting
1 The loss of 30,000 US dollars within three months was operated by a child at home. I did not operate it. I told the customer service that it was a minor operation. The customer service ignored the black platform and waited. The problem with my bank card is normal, and you say that my abnormality is my problem. I used the card this morning to claim compensation for losses. Wanzhou customer service said that it is the customer's own problem if it does not deal with it. Anyway, any problem is the customer's own problem. You black platform. Yes, I will use my legal means to protect my rights
|Company Name||Wan Zhou Gold Group Limited or WZG|
|Years of Establishment||1-2 years|
|Office Locations||Room 2601-02, Phase 2, Nina Plaza, 8 Yang Uk Road, Tsuen Wan, Hong Kong|
|Regulation/License||Chinese Gold & Silver Exchange Society|
|Tradable Assets||London Gold, London Silver|
|Trading Platforms||MT4, MT5|
|Customer Support||Contact Number, Email, Live Chat|
|Educational Content||News, newsletter, financial reviews, encyclopedia, exchange rates, help chat|
Wan Zhou Gold Group Limited (WZG) is a recently established company headquartered in Hong Kong. Regulated by the Chinese Gold & Silver Exchange Society, they specialize in the trading of London Gold and London Silver. WZG provides a secure and regulated platform for individuals interested in investing in precious metals. They offer popular trading platforms like MT4 and MT5, enabling clients to execute trades efficiently and access real-time market data.
WZG has several channels of customer support, offering various communication channels such as a contact number, email, and live chat. Additionally, they provide educational resources including news updates, newsletters, financial reviews, an encyclopedia, exchange rates, and a help chat feature.
Wan Zhou Gold Group Limited (WZG) operates under offshore regulation, specifically regulated by the Chinese Gold & Silver Exchange Society. The company holds a Type AA License with license number 141. This license indicates that WZG has met the regulatory requirements set by the Chinese Gold & Silver Exchange Society for offshore trading activities. Operating under offshore regulation means that WZG is subject to the rules and oversight of a jurisdiction outside of the traditional onshore regulatory framework. It is important to note that offshore regulation may offer certain benefits such as potential operational flexibility and tax advantages. However, it also presents certain risks and considerations for investors.
One of the risks associated with offshore regulation is the potential for reduced investor protection compared to more stringent onshore regulatory regimes. Offshore jurisdictions may have different standards and levels of oversight, potentially resulting in lower transparency, limited regulatory enforcement capabilities, and reduced recourse in case of disputes.
Wan Zhou Gold Group Limited (WZG) offers several advantages for investors interested in precious metal trading. Firstly, being regulated by the Chinese Gold & Silver Exchange Society provides a level of oversight and regulatory compliance. Additionally, WZG specializes in trading London Gold and London Silver, providing a focused and specialized trading experience. Their utilization of popular trading platforms like MT4 and MT5 offers users a familiar and efficient trading environment. Furthermore, WZG prioritizes customer support, offering multiple channels of communication, including a contact number, email, and live chat.
There are potential drawbacks and considerations when it comes to Wan Zhou Gold Group Limited (WZG). One concern is the current status of their offshore regulation license. This lack of transparency and implications of an offshore regulation license can present uncertainty and potential risks for investors. Additionally, operating under offshore regulation may entail reduced investor protection compared to more stringent onshore regulatory frameworks. This raises concerns about potential risks associated with fraud, financial misconduct, or inadequate dispute resolution mechanisms. Moreover, the offshore regulatory environment may differ from onshore jurisdictions, leading to potential challenges in terms of legal recourse and cross-border regulatory cooperation.
|Regulated by CGSE||Limited information about the financial acount specifics|
|Specializes in London Gold and Silver||Potential reduced investor protection under offshore regulation|
|Utilizes popular trading platforms (MT4/MT5)||Uncertainty regarding the company's compliance and transparency|
|Multiple customer support channels|
Wan Zhou Gold Group Limited (WZG) specializes in the trading of two market instruments: London Gold and London Silver. London Gold refers to gold traded in the London Bullion Market, where international banks and bullion dealers facilitate over-the-counter transactions. London Silver represents the trading of silver in the same market, which is one of the largest global markets for precious metals. These instruments allow investors to participate in the price movements and fluctuations of gold and silver, which serve as popular investment options.
|WZG||London Gold, London Silver|
|FXPro||Forex, Indices, Commodities, Stocks|
|IC Markets||Forex, Commodities, Indices, Stocks|
|FBS||Forex, Metals, Indices, Energies|
|Exness||Forex, Metals, Indices, Energies|
The provided information about Wan Zhou Gold Group Limited (WZG) lacks details regarding account types, minimum deposit, leverage, spread, and deposit/withdrawal methods. The absence of this crucial information on the company's website can raise concerns regarding the clarity and transparency of their services.
The lack of clarity surrounding account types and minimum deposit amounts leaves investors in the dark about the options available to them and the financial commitment required to engage with WZG. Similarly, without information on leverage and spread, traders are unable to evaluate the trading conditions and understand the potential costs and risk exposure involved in their trades.
Furthermore, the absence of details regarding deposit and withdrawal methods can hinder potential clients' ability to assess the ease and convenience of funding their trading accounts or accessing their funds. Transparent and varied payment options are typically considered essential for brokerage firms.
Overall, the lack of information on account types, minimum deposit, leverage, spread, and deposit/withdrawal methods on WZG's website can raise questions about the company's transparency, credibility, and commitment to providing clear and comprehensive information to its clients.
Wan Zhou Gold Group Limited (WZG) lacks account creation options for users outside of China or Hong Kong. This limitation can pose challenges for individuals who reside in other regions and are interested in trading with WZG. The inability to create accounts from outside China or Hong Kong restricts access to the services and opportunities offered by the company, potentially limiting the potential client base and market reach.
The lack of account creation options for users outside of China or Hong Kong may impact the clarity and reputation of the company. It may give the impression that WZG primarily caters to a specific geographical region rather than offering their services globally. This limitation may also raise questions about the company's international presence and ability to accommodate clients from diverse backgrounds.
Navigate to the homepage and find the “open an account” button which can be found on the right side of the screen.
2. Pick whether the user is within Mainland China or Hong Kong.
3. Enter a valid phone number and enter the sent verification code in the prompted box, then press the “Next step” button below
4. Set a login username and password and verify the account.
Wan Zhou Gold Group Limited (WZG) provides access to two popular trading platforms: MT4 and MT5. MetaTrader 4 (MT4) is a widely recognized and highly regarded trading platform known for its interface, extensive charting capabilities, and automated trading features. MetaTrader 5 (MT5) is an upgraded version of MT4, offering additional features such as more advanced analytical tools, additional order types, and improved performance. Both platforms are widely used by traders around the world and provide a robust trading environment for executing trades, analyzing market data, and managing positions.
|Exness||MT4, MT5, Exness Web Terminal|
|Pepperstone||MT4, MT5, cTrader|
|FP Markets||MT4, MT5, IRESS|
WZG offers customer support options through 4 different avenues for clients to receive the assistance they need. Whether it's through the contact number for direct communication, email for more detailed inquiries, fax, or live chat for real-time support, WZG provides responsive and accessible customer service to address client needs effectively.
Contact Number: Clients can reach Wan Zhou Gold Group Limited (WZG) customer support by dialing +852 2388 9560. This contact number allows direct communication with the company's support team, providing a convenient and immediate means of assistance.
Email: Users can also get in touch with WZG's customer support by sending an email to firstname.lastname@example.org. Email communication enables clients to describe their inquiries or concerns in detail and receive responses within a reasonable timeframe.
Fax: +852 2388 0789
Live Chat: WZG offers a live chat feature, allowing clients to engage in real-time text-based conversations with customer support representatives. Live chat provides a quick and efficient way to address immediate questions or seek assistance during active trading sessions.
There is a significant number of negative reviews and complaints regarding Wan Zhou Gold Group Limited (WZG). Some customers have expressed concerns about their experiences with the company, alleging fraudulent practices, frozen accounts, difficulties with withdrawals, and poor customer service. They claim to have experienced financial losses, encountered problems with fund withdrawals, and faced challenges in communication with customer support. These reviews highlight issues related to account freezing, unresponsive customer service, failed withdrawals, and allegations of fraudulent behavior. It is important to consider and investigate these customer feedback reports when evaluating the reputation and reliability of WZG as a trading platform.
WZG provide clients with a understanding of the precious metals market, trading strategies, and relevant market dynamics through news updates, newsletters, financial reviews, an encyclopedia, exchange rates, and help chat.
News Updates: Wan Zhou Gold Group Limited (WZG) provides news updates to keep clients informed about the latest developments in the precious metals market. These updates aim to provide relevant and timely information that may impact trading decisions.
Newsletters: WZG offers newsletters that deliver comprehensive insights and analysis on market trends, industry updates, and potential trading opportunities. Newsletters provide a structured and regular communication channel to keep clients informed about the dynamics of the precious metals market.
Financial Reviews: WZG provides financial reviews that offer in-depth analysis of economic indicators, market trends, and other factors affecting the precious metals industry. These reviews aim to enhance clients' understanding of the broader financial landscape and its impact on their trading activities.
Encyclopedia: WZG offers an encyclopedia that serves as a comprehensive resource for clients seeking detailed information about precious metals, trading terminology, market concepts, and related topics. The encyclopedia aims to empower clients with knowledge to make informed trading decisions.
Exchange Rates: WZG provides exchange rate information, enabling clients to stay updated on the currency exchange rates relevant to their trading activities. This information assists traders in monitoring potential currency-related impacts on the precious metals market.
Help Chat: WZG offers a help chat feature that allows clients to engage in real-time conversations with support representatives. This feature provides a platform for clients to seek assistance, ask questions, and receive guidance on various aspects of trading and using the company's services.
Wan Zhou Gold Group Limited (WZG) is a recently established company based in Hong Kong, specializing in the trading of London Gold and London Silver. The company operates under the regulation of the Chinese Gold & Silver Exchange Society, ensuring adherence to industry standards and providing a secure platform for investors interested in precious metals.
WZG offers the trading platforms MT4 and MT5, equipped with advanced charting tools for real-time market analysis. Customer support is a priority for WZG, offering multiple communication channels such as a contact number, email, and live chat to address client inquiries promptly. In addition, WZG provides a comprehensive range of educational resources, including news updates, newsletters, financial views, an encyclopedia, exchange rates, and a help chat feature, aimed at helping clients with market insights and knowledge.
Q: What is Wan Zhou Gold Group Limited (WZG) known for？
A: WZG specializes in trading London Gold and London Silver.
Q: Who regulates Wan Zhou Gold Group Limited (WZG)？
A: WZG is regulated by the Chinese Gold & Silver Exchange Society.
Q: What trading platforms are available at WZG？
A: WZG offers the popular trading platforms MT4 and MT5.
Q: How can clients reach customer support at WZG？
A: Clients can contact WZG's customer support through a contact number, email, and live chat.
Q: What types of educational content does WZG provide？
A: WZG offers news updates, newsletters, financial reviews, an encyclopedia, exchange rates, and a help chat feature as part of its educational content.
Q: Is there information available about the account types and minimum deposit at WZG？
A: No, specific details about account types and minimum deposit are not provided.
Write a review
No comment yet