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The WikiFX Score of this broker is reduced because of too many complaints!


China|1-2 years|
Suspicious Scope of Business|High potential risk|


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The WikiFX Score of this broker is reduced because of too many complaints!


No valid regulatory information, please be aware of the risk!

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Warning: Low score, please stay away! 3
Previous Detection : 2024-06-24
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 8 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The current information shows that this broker does not have a trading software. Please be aware!

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Pyramid scheme complaint

    HERO MARKETS LTD · Company Summary

    Aspect Information
    Registered Country/Area China
    Founded Year 2023
    Company Name HERO MARKETS LTD
    Regulation Not regulated as a broker
    Minimum Deposit Not specified, but mentioned as at least $100
    Maximum Leverage Up to 1:400
    Spreads Competitive for precious metals (specifics not provided)
    Trading Platforms ST5 trading platform
    Tradable Assets Forex, Stock Market Indices, Shares, Noble Metals
    Account Types Real Account (no mention of other types)
    Demo Account Unavailable
    Islamic Account Unavailable
    Customer Support Limited customer support through email (


    HERO MARKETS LTD, a brokerage firm founded in 2023, operates out of China. While it offers a diverse range of tradable assets, including Forex, Stock Market Indices, Shares, and Noble Metals, it's essential to note that the company is not regulated as a broker. The maximum leverage offered is up to 1:400, allowing traders to amplify their positions. However, specific information regarding spreads and payment methods is not provided. The trading platform offered is ST5, and there is only one account type, the Real Account, mentioned. Unfortunately, there is no availability of a Demo Account, Islamic Account, or educational resources, and customer support is limited to email communication through Further details about the company's founding year and regulatory status are also unavailable.



    HERO MARKETS LTD operates in the financial industry as a brokerage firm but it is important to note that it is not regulated as a broker. Regulatory oversight is a critical aspect of the financial industry, ensuring the protection of investors and the integrity of financial markets. When a brokerage firm is not regulated, it means that it may not be subject to the same level of scrutiny and adherence to industry standards as regulated brokers. Investors should exercise caution when dealing with unregulated entities like HERO MARKETS LTD and carefully consider the potential risks and benefits associated with trading or investing through such platforms. It is advisable to conduct thorough research and due diligence before engaging in any financial transactions with unregulated firms to safeguard one's financial interests.

    Pros and Cons

    HERO MARKETS LTD presents a mixed picture of advantages and disadvantages. On the positive side, it provides traders with high leverage, enabling them to amplify their positions. The broker also offers a diverse range of trading products, including various stock indices and competitive spreads for precious metals. Additionally, its simplified account structure streamlines the trading experience. However, notable drawbacks include the lack of regulatory oversight, a lack of transparency regarding trading costs and deposit/withdrawal procedures, limited customer support options, and the absence of educational resources. These shortcomings may give potential clients pause when considering HERO MARKETS LTD for their trading needs, as they pose concerns regarding investor protection, transparency, and support for traders looking to enhance their skills.

    Pros Cons
    • Offers high leverage of up to 1:400
    • Not regulated as a broker
    • Diverse range of trading products
    • Lack of transparency on spreads, commissions, and deposit/withdrawal procedures
    • Access to a variety of global stock indices
    • Limited customer support options
    • Competitive spreads for precious metals
    • Absence of educational resources
    • Simplified account structure

    Market Instruments

    HERO MARKETS LTD offers a comprehensive array of trading products, providing diverse investment opportunities to its clients across various asset classes:

    Foreign Exchange (Forex):

    • Leverage of up to 400:1 is available, allowing traders to amplify their trading positions.

    • A wide selection of over 60 currency pairs is accessible, including major, minor, and exotic pairs.

    • Trading in the Forex market is available 24/5, with T+0 two-way transactions, offering flexibility for traders to respond to global market developments.

    Stock Market Indices:

    • HERO MARKETS LTD provides leverage of up to 400:1 for trading major global stock indices.

    • Traders can access over 20 key stock indices from around the world, enabling them to speculate on the performance of various markets.

    • The platform offers a global financial market “WEATHERVANE,” providing valuable insights and data for informed trading decisions.


    • Leverage of up to 400:1 is offered for trading a diverse selection of over 600 stocks from world-renowned enterprises.

    • Traders can engage in stock contracts of some of the world's top companies, allowing for participation in the equity markets.

    • Access to a wide range of shares provides opportunities for portfolio diversification and potential capital growth.

    Noble Metals (Precious Metals):

    • Competitive spreads are available for trading precious metals like gold and silver.

    • These metals are considered popular “safe-haven” assets, offering a hedge against economic uncertainty and market volatility.

    With these trading products, HERO MARKETS LTD empowers its clients to diversify their investment strategies and take advantage of opportunities in the foreign exchange, stock market indices, shares, and precious metals markets. However, traders should exercise caution and conduct thorough research, as trading involves inherent risks, and leverage amplifies both potential gains and losses. It's also important to stay informed about market developments and adhere to risk management practices when participating in these financial markets.


    Account Types

    HERO MARKETS LTD offers a streamlined approach to trading with a singular account type, known as the real account. This simplified account structure allows all clients to access the same features and trading opportunities, ensuring a consistent trading experience for everyone. While some brokers may offer multiple account types with varying features, HERO MARKETS LTD's focus on a single real account simplifies the decision-making process for traders, making it easier for them to get started in the financial markets. It is important for potential clients to review the terms and conditions of the real account to understand the trading conditions, leverage, and other relevant details before embarking on their trading journey with HERO MARKETS LTD.



    HERO MARKETS LTD offers a maximum trading leverage of 1:400 to its clients. This level of leverage means that traders can control a position size up to 400 times the amount of their initial capital investment. While high leverage can amplify potential profits, it also significantly increases the risk of substantial losses, as even small market movements can lead to significant financial impacts. Therefore, traders should exercise caution and have a thorough understanding of how leverage works before utilizing it in their trading strategies. It's essential to use leverage prudently and implement risk management strategies to protect their investments while trading with such high leverage.

    Spreads and Commissions

    The website of HERO MARKETS LTD lacks clear and transparent information regarding spreads, commissions, as well as deposit and withdrawal procedures. This absence of critical details can be a cause for concern for potential clients and traders, as it's essential to have a clear understanding of these aspects when considering a brokerage for trading.In such cases, it is advisable for potential clients to reach out directly to the broker's customer support or inquire about these specific details before opening an account or engaging in any trading activities. Having a clear understanding of trading costs, deposit and withdrawal methods, and associated fees is essential for making informed decisions and ensuring a positive trading experience. Additionally, clients should exercise caution and conduct due diligence when dealing with brokers that lack transparency in these critical areas.

    Trading Platforms

    The ST5 trading platform offered by HERO MARKETS LTD is a comprehensive solution designed for professional stock traders. It caters to the diverse needs of today's financial markets, boasting a user-friendly interface and advanced automated trading technology. Traders can register a real account with a minimum deposit of $100 to access this platform, which supports the trading of over 600 global high-quality contract stocks, including prominent Chinese concept stock indexes like Alibaba and Tencent. The platform's humanized design includes multilingual support, multiple time period selections, and a variety of built-in technical indicators. Additionally, it offers compatibility across various devices, such as PC, IOS, Android, and web, ensuring convenient access. Traders can benefit from third-party transaction views, automated trading execution, robust security measures, and a wide array of features, including multiple asset transactions, EA support, various chart types, and comprehensive trading history information. ST5 aims to provide traders with a seamless and feature-rich trading experience while meeting the needs of both novice and experienced traders alike.


    Customer Support


    The customer support provided by HERO MARKETS LTD, as evidenced by their email address, leaves much to be desired. It reflects a lack of transparency and accessibility in their customer service. The absence of alternative contact options, such as phone numbers or live chat, raises concerns about their commitment to addressing client inquiries promptly. Moreover, the use of a generic email address implies a potential lack of personalized support, making it difficult for clients to reach out with urgent issues or receive timely assistance. Overall, the limited contact information and impersonal email address may leave clients feeling frustrated and uncertain about the level of support they can expect from the brokerage.


    HERO MARKETS LTD falls short in several critical areas, posing concerns for potential clients. Notably, the absence of regulatory oversight raises significant doubts about investor protection and market integrity. Furthermore, the lack of transparency regarding spreads, commissions, deposit, and withdrawal procedures on their website leaves clients in the dark about essential trading costs. The impersonal and limited customer support, with only a generic email address provided, adds to the frustration and uncertainty. Moreover, the glaring deficiency in educational resources restricts traders from enhancing their skills and knowledge. Overall, HERO MARKETS LTD's shortcomings in regulation, transparency, customer support, and education make it a less-than-ideal choice for traders seeking a comprehensive and trustworthy brokerage experience.


    Q1: Is HERO MARKETS LTD a regulated broker?

    A1: No, HERO MARKETS LTD is not regulated as a broker.

    Q2: What is the maximum leverage offered by HERO MARKETS LTD?

    A2: HERO MARKETS LTD offers a maximum trading leverage of 1:400.

    Q3: Are there educational resources available for traders?

    A3: No, HERO MARKETS LTD appears to lack educational resources for traders.

    Q4: How can I contact customer support?

    A4: You can reach out to customer support through the email address

    Q5: What account types are available at HERO MARKETS LTD?

    A5: HERO MARKETS LTD offers a single account type called the real account.


    Warning: Investor claimed Hero Markets LTD is a scam

    ExposureWarning: Investor claimed Hero Markets LTD is a scam

    2024-03-22 17:22

    Investor relies on brokers to facilitate their transactions with integrity and transparency. Unfortunately, not all brokers uphold these principles, as evidenced by the disturbing experience of one investor with Hero Markets LTD.

    2024-03-22 17:22
    Warning: Investor claimed Hero Markets LTD is a scam
    Person duped by Hero Market's Honeytrap

    ExposurePerson duped by Hero Market's Honeytrap

    2024-02-16 14:37

    A honey trap in the forex market refers to a deceptive strategy traders or brokers use to manipulate or entice market participants. It typically involves using false or misleading information and exaggerated promises of profits. In an unfortunate incident, a person fell victim to a honey trap set by Hero's Market.

    2024-02-16 14:37
    Person duped by Hero Market's Honeytrap

    User Reviews

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    more than one year
    I've got to tell you about this experience I had with HERO MARKETS LTD. So, they've got this ST5 platform, right? I thought, "Great, this looks solid." But, once I got into it, I realised so many functions were missing. The biggest pain point for me was the lack of historical price data. I mean, how am I supposed to make smart trading decisions without that kind of information? And let me get started on the slow execution speed. I'm not exaggerating when I say it cost me some serious dough. One time, it took nearly 5 minutes for my order to go through. By that point, the market had already moved significantly, and I found myself automatically down by a couple of hundred bucks. It's not just once either, this happened like 3 times, and across those trades, I was out nearly a grand.
    2024-01-26 14:56
    They are first-class scammers, everything is nice when it comes to transferring funds and trading, but when trying to withdraw profits they ask you to pay more than what you are trying to withdraw in order to make that withdrawal and the payment is combined with the previous transfer since Both the website and the app they use are fictitious, just like the funds that appear on the website and app and you never see the money invested again. A very well created scam that I hope people can investigate and not fall for it as happened to me a couple of months ago because there was no information about them but now little by little there is starting to be more every day. My advice to those of you who do your research before investing: RUN OUT WHEN YOU SEE HEROMARKETSLTD
    2024-01-09 04:00
    Hamed 4030
    This big cheater they take 50.000 Usdt and i can back my money be carful please ... they are big cheaters
    2023-12-12 19:11
    Its a scam company not regulated .You will lose all your money .I lost 135k usd .Already reported to Police and financial aurhority Basically there is no rating for Hero Market Ltd.
    2023-12-09 03:50


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