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Malaysia|2-5 years|
Suspicious Scope of Business|High potential risk|


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Surpassed 53.35% brokers

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+60 1300 22 1233
No. 1, 3 & 5, Jalan PPM 9, Plaza Pandan Malim, (Business Park), Balai Panjang 75250 Melaka


No valid regulatory information, please be aware of the risk!

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Contact number


+60 1300 22 1233

Broker Information


Company Name

Malacca Securities Sdn Bhd

Company Abbreviation


Platform registered country and region


Company website

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Warning: Low score, please stay away! 2
Previous Detection : 2024-05-23
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The current information shows that this broker does not have a trading software. Please be aware!

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M+Online · Company Summary

Aspect Information
Company Name M+Online
Registered Country/Area Malaysia
Founded Year 2019
Regulation Unregualted
Products & Services MY Stocks,US Stocks,HK Stocks
Fees Commissions:0.05% for MY Stocks,0.1% for US and HK Stocks
Trading Platform M+Global Trading Platform
Customer Support Phone:1300 22 1233,
Educational Resources Media(News),FAQs

Overview of M+Online

M+Online, established in 2019 and based in Malaysia, is an unregulated financial service provider specializing in stock trading across Malaysian (MY), United States (US), and Hong Kong (HK) markets.

They offer competitive fees, charging 0.05% for MY stocks and 0.1% for US and HK stocks, through their M+Global Trading Platform. The company supports its clients with a various customer service setup available via phone at 1300 22 1233 and email at

Additionally, M+Online provides educational resources, including media news and FAQ section, to assist both novice and experienced investors in making informed trading decisions.

Overview of M+Online

Regulation Status

M+Online, a financial services provider based in Malaysia, operates as an unregulated entity, meaning it does not fall under the supervision of any official regulatory body.

This status may impact the level of oversight and consumer protection typically afforded by regulatory frameworks, potentially increasing the risk for clients.

Pros and Cons

Pros Cons
New Trading Platform Unregulated
Low Fees Limited Trading Options
Accessible Educational Resources Short History
Limited Customer Support


M+Online offers a new trading platform, the M+Global Trading Platform, which may provide modern and user-friendly features to enhance the trading experience.

They also offer competitively low fees, charging only 0.05% for Malaysian stocks and 0.1% for US and Hong Kong stocks, which is attractive for traders looking to minimize trading costs.

Additionally, the company provides accessible educational resources, including media news and FAQs, that help both new and seasoned investors stay informed and make educated trading decisions.


As an unregulated financial service provider, M+Online lacks oversight from financial regulatory authorities, which could pose increased risks for investors concerning transparency and fund safety.

The platform's focus on only three markets (MY, US, HK stocks) may offer limited trading options compared to other platforms that provide a broader range of international markets and investment products.

Furthermore, being founded in 2019, M+Online has a relatively short history, which will not instill the same level of trust and proven track record as more established competitors.

Lastly, while customer support is available, it will be considered limited as it only includes phone and email contact, lacking more immediate or personalized support options like live chat or 24/7 service.

Products & Services

M+Online offers a diverse range of trading products across multiple stock markets:

  1. MY Stocks (Malaysia): This includes not only stocks but also ETFs (Exchange Traded Funds), REITs (Real Estate Investment Trusts), and ETBS (Exchange Traded Bonds and Sukuk), providing a broad spectrum of investment options within the Malaysian market.

  2. US Stocks: Investors can trade in a variety of U.S. stocks and ETFs. Additionally, M+Online supports pre-market and post-market trading, allowing investors to trade outside of standard trading hours, thus providing flexibility in trading strategies and opportunities to react to news events more swiftly.

  3. HK Stocks (Hong Kong): The offerings include stocks, ETFs, Warrants, and CBBCs (Callable Bull/Bear Contracts). This array allows traders to engage in a wider range of investment vehicles, offering opportunities for both straightforward investments and more sophisticated trading strategies involving derivatives.

Products & Services

How To Open An Account?

Opening an account with M+Online can be a straightforward process. Heres how you can get started in four easy steps:

How To Open An Account?
  1. Visit the Website: Go to M+Onlines official website and navigate to the account registration or sign-up page. This is typically accessible via a prominent “Open Account”button on the home page.

  2. Complete the Application Form: Fill out the online application form with your personal, financial, and investment experience details. You will likely need to provide identification and residency verification documents, such as a passport or a utility bill, to comply with Know Your Customer (KYC) regulations.

  3. Verification Process: Submit the application along with the required documents. M+Online will then verify your information. This process may take a few days, during which the firm may reach out for additional information or clarification.

  4. Fund Your Account: Once your account is approved and set up, you will need to fund it to start trading. Follow the instructions on the platform to transfer funds into your new trading account. Once the funds are deposited, you can begin trading stocks, ETFs, and other securities offered by M+Online.

How To Open An Account?


M+Online provides a competitive commission structure across various markets to accommodate the needs of diverse traders. For the Malaysian market, the commission rate is notably low at 0.05% of the trade value, with a minimum charge of RM8.00 per transaction.

In the US and Hong Kong markets, the commission rates are identical, set at 0.10% of the trade value. The minimum transaction charges are set to US$3.00 and HK$18.00 for the US and HK markets, respectively.

For traders interested in leveraging their investments, M+Online offers margin trading with an annual interest rate of 8% for both US and HK stocks.

This margin rate allows traders to borrow money to purchase stocks, effectively increasing their purchasing power on the platform.


Trading Platform

M+ Global, offered by Malacca Securities Sdn Bhd, is a large online trading platform that enables easily access to the Malaysian (MY), United States (US), and Hong Kong (HK) stock markets.

As a leading homegrown trading app in Malaysia, M+ Global aims to redefine the trading experience with its user-friendly interface and robust functionality.

The platform is available on multiple operating systems including Windows, macOS, iOS, Google Android, and Huawei devices, ensuring that traders can manage their investments conveniently from anywhere at any time.

Trading Platform

Customer Support

M+ Global provides robust customer support to ensure a smooth trading experience for its clients. Support services are accessible via multiple channels including a dedicated phone line at 1300 22 1233, available from Monday at 8:30 am to Saturday at 5:00 am, and an email address at for queries and assistance.

Additionally, M+ Global offers a live chat feature during the same hours as the phone service for real-time support. The headquarters is located at No. 1, Jalan PPM 9, Plaza Pandan Malim, Balai Panjang, 75250 Melaka, where clients can visit for in-person assistance.

Customer Support

Educational Resources

M+ Global provides a range of educational resources aimed at enhancing the knowledge and trading proficiency of its clients.

These resources include frequently updated market news, in-depth research reports, and a various guidance section featuring FAQs.

This suite of materials is designed to inform and educate both novice and experienced investors about the latest market trends, investment strategies, and the fundamentals of trading.

Additionally, the integration of M+ Online with the M+ Global platform is highlighted in their announcements, further enriching the educational content by providing a unified access point for global trading insights and updates.

Educational Resources


M+ Global, powered by Malacca Securities Sdn Bhd, serves as a dynamic and integrated online trading platform that connects Malaysian investors with major global stock exchanges such as HKEX and NASDAQ.

By offering direct access to international markets along with competitive rates, M+ Global facilitates a convenient trading environment.

With the added benefit of educational resources like market news and research reports, the platform ensures that investors are well-informed and equipped to navigate the complexities of global stock trading efficiently.


Question: How can I access M+ Global?

Answer: You can access M+ Global by downloading their app available on Windows, macOS, iOS, Google Android, and Huawei devices, or by visiting their website.

Question: What types of stocks can I trade on M+ Global?

Answer: On M+ Global, you can trade stocks listed on the Malaysian stock exchange, the Hong Kong Stock Exchange (HKEX), and the US NASDAQ, including ETFs, warrants, and other securities.

Question: Are there any educational resources available on M+ Global?

Answer: Yes, M+ Global offers a variety of educational resources including market news, research reports, and a guidance section with FAQs to help investors make informed decisions.

Question: How can I contact customer support for M+ Global?

Answer: You can contact M+ Global customer support via their phone number 1300 22 1233, email at, or through live chat available on their platform.

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more than one year
Unfortunately, M+Online proved to be a letdown. Initial support from Jhonny turned sour after a $2348 deposit for trading yielded nothing. Numerous messages for help went unanswered over two days, and my account balance is now zero. Beware and exercise caution with M+Online.
2023-12-21 22:42
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