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IC Markets , Santander Broker Comparison

Do you want to know which is the better broker between IC Markets and Santander ?

In the table below, you can compare the features of IC Markets , Santander side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
IC Markets
8.92
Regulated
Under guarantee
--
--
10-15 years
ASIC,CYSEC
Credit and Debit Cards,PayPal,Neteller,Skrill,UnionPay,USDT,Wire Transfer,FasaPay
AAA
AA
414.3
2
2
2
1998
1998
1984
AA

EURUSD: -0.1

XAUUSD: 0.2

28
-8
28
AAA
7.75 USD/Lot
12.81 USD/Lot
AA

Long: -6.25

Short: 2.56

Long: -32.83

Short: 20.77

AAA
0.1
61.1
Standard,Raw Spread,cTrader
--
$200
1:1000
--
50.00
--
--
--
Santander
7.16
Regulated
Under guarantee
Above 20 years
FCA
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--

IC Markets 、 Santander BrokersRelevant information

Santander BrokersRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of ic-markets, santander lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

ic-markets

Let's start here

IC Markets is a respected and well-regulated broker, providing a wide range of trading instruments, including over 2250 options, with competitive spreads starting at 0.0 pips. You can start with a demo account to gain experience, and opening a live account only requires a $200 deposit. They offer advanced trading platforms like MT4, MT5, and cTrader. Let's now delve into this IC Markets review.

Quick IC Markets Review in 10 Key Points
Registered in Australia
Regulated by ASIC, CYSEC
Founded in 2007
Trading instruments Forex pairs, commodities, stocks, cryptocurrencies, indices, bonds, futures
Minimum Initial Deposit $200
Maximum Leverage 1:500
Minimum spread 0.0 pips onwards
Trading platform MetaTrader4, MetaTrader5, cTrader
Deposit and withdrawal method Neteller, skrill, bank transfer, VISA, Mastercard, paypal, credit card, debit card, unionpay, poli, wire transfer, rapidpay, klarna
Customer Service Email, phone number, address

What type of broker is IC Markets?

Pros Cons
IC Markets offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' trades, IC Markets has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.

IC Markets is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, IC Markets acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that IC Markets has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients.

What is IC Markets

IC Markets is an Australian-based online forex and CFD broker that provides traders access to the global financial markets. The company was founded in 2007 and is regulated by the Australian Securities and Investments Commission (ASIC). IC Markets offers a range of trading instruments, including forex, indices, commodities, and cryptocurrencies, and provides traders with advanced trading platforms such as MetaTrader 4, MetaTrader 5, and cTrader. The company also offers 24/7 customer support and a variety of educational resources for traders of all levels.

In the IC Markets review, we will analyse the characteristics of this broker in all its dimensions, providing you with easy and well-organised information. If you are interested, read on.

basic-info

Is IC Market legit?

IC Markets maintains regulatory compliance in both Australia and Cyprus, adhering to the respective financial regulatory standards in these jurisdictions. Regulatory oversight by ASIC and CYSEC helps ensure transparency and accountability in the broker's operations, contributing to a safer trading environment for clients.

Regulated Country Regulated Authority Regulated Entity License Type License Number
ASIC INTERNATIONAL CAPITAL MARKETS PTY. LTD. Market Making(MM) 335692
CYSEC IC Markets (EU) Ltd Market Making(MM) 362/18

IC Markets' Australian entity, INTERNATIONAL CAPITAL MARKETS PTY. LTD., regulated by ASIC under license number 335692, holding a license for Market Making (MM).

regulation

IC Markets' enropean entity, IC Markets (EU) Ltd, regulated by CYSEC under regulatory number 362/18, holding a license for Maket Making ( MM) as well.

regulation

WikiFX's investigation team personally visited the registered address located at Omonoias, 141, The Maritime Centre, Block B, 1st floor, 3045, Limassol, Cyprus. Notably, the IC Markets logo was prominently displayed on billboards in the vicinity of the building. Hence, their visit to the location confirmed that IC Markets was indeed operating from the officially designated regulatory address.

regulation
regulation

Market instruments

Pros Cons
Over 2250 instruments available None mentioned
Opportunity to diversify investment portfolio
Access to multiple markets and assets

IC Markets offers a wide range of over 2250 tradable instruments to trade, including forex pairs, commodities, stocks, cryptocurrencies, indices, bonds, and futures. This provides traders with the opportunity to diversify their investment portfolio and access multiple markets and assets. The company offers competitive spreads and low commissions on all instruments, making it a popular choice among traders. With such a diverse range of trading instruments, IC Markets caters to a wide range of trading strategies and investment goals.

products

IC Markets Minimum Deposit

IC Markets, a well-known forex broker, requires a minimum deposit of $200 for traders to open an account. In the industry, many established brokers frequently impose minimum deposit requirements that surpass $500 or even reach $1,000. In contrast, certain major players such as Avatrade and Aixtrader only mandate minimum deposits of $100 and $0, respectively. So, IC Markets's minimum deposit requirement seems to be in the “middle”.

Here is the comparison of IC Markets minimum deposit with Avatrade, Exness, and Axitrader:

Broker Minimum Deposit
label
$200
label
$100
label
$1 USD
label
$100

IC Markets Account Types

Pros Cons
Wide range of account types High minimum deposit requirement
Demo account available Standard account has wider spreads
Islamic account available Commission charged on some accounts
Different trading platforms Limited information on account features
Competitive spreads on some accounts

C Markets offers traders a range of account types with different trading platforms, commissions, and spreads. The CTrader and Raw spread accounts charge a commission of $3 and $3.5 respectively but offer spreads from 0.0 pips, while the Standard account has no commission but wider spreads from 0.6 pips. A demo account and Islamic account are also available. Although the minimum deposit of $200 may be high for some traders, the variety of account types and competitive spreads on some accounts may make up for it. However, traders should note that commissions are charged on all other accounts apart from the Standard account, and there is limited information on account features.

IC Markets Demo Account

IC Markets offers a free advanced demo account for beginner traders to practice on, which lasts for 30 days.

Users who open a demo account can enjoy the following features:

  • Access to Raw Pricing

  • Spreads Starting at 0.0 Pips

  • Fast Order Execution

  • Available on MT4, MT5 and cTrader platforms

However, demo accounts aim to mimic real markets but function in a simulated environment. This means there are significant differences compared to real accounts, including not relying on real-time market liquidity, encountering price delays, and having access to certain products that may not be tradable on live accounts.

Opening a demo account is simple:

Step 1: click the “Try a Free DEMO” button on the homepage of IC Markets.

open-account

Step 2: Fill in your personal info, including your country of residence, name, email, phone number to get a verification code.

open-acoount

Step 3: Choose to demo accounts on your preferrable trading platform, MT4, MT5, or cTrader. Then choose your account currency, virtual funds, starting from $200 to $5,000,000, your desired leverage level.

Step 4: Log into your demo account and start trading.

Spreads and commissions

Pros Cons
Low spreads starting from 0.0 pips Commissions may be higher than other brokers
Variety of account types to choose from High spreads on some account types
Transparent commission structure Some accounts require higher minimum deposits
No hidden fees or charges Some withdrawal methods may have fees
Scalping and hedging allowed Inactivity fees after 12 months of no activity

IC Markets is known for its tight spreads and low commissions, making it a popular choice among traders. The broker offers a variety of account types to choose from, including the Raw Spread account with spreads starting from 0.0 pips and a $3.5 commission per lot traded, and the Standard account with spreads starting from 0.6 pips and no commission. The cTrader account also offers low spreads starting from 0.0 pips, with a $3 commission per lot traded. It's important to note that while some account types may have higher commissions, the broker is transparent about its commission structure and there are no hidden fees or charges. The broker also allows scalping and hedging strategies. However, there are inactivity fees after 12 months of no activity. Additionally, some withdrawal methods may have fees.

spread-commission

Trading platforms

Pros Cons
Support for popular platforms: MetaTrader4, MetaTrader5, cTrader Limited selection of platforms
Variety of trading tools and indicators Limited customization options for cTrader
Advanced charting capabilities Steep learning curve for cTrader
Ability to use EAs and automate trading strategies MetaTrader4 and MetaTrader5 are similar, which can be confusing for some traders
Mobile trading apps available for all platforms

IC Markets offers its clients a variety of trading platforms, including the popular MetaTrader4 and MetaTrader5 platforms as well as the cTrader platform. Each platform offers unique advantages and disadvantages, and traders can choose the platform that best suits their needs. The MetaTrader4 and MetaTrader5 platforms are similar and offer a range of trading tools and indicators, as well as the ability to use Expert Advisors (EAs) and automate trading strategies. The cTrader platform, on the other hand, offers advanced charting capabilities and a variety of order types. However, it has a steeper learning curve and limited customization options compared to the MetaTrader4 and MetaTrader5 platforms. Additionally, traders should note that IC Markets has a limited selection of platforms compared to some other brokers in the industry. Overall, IC Markets offers a solid selection of trading platforms that should satisfy the needs of most traders.

trading-platform

Maximum leverage of IC Markets

Pros Cons
Allows for high potential profits with small capital Increases the potential for high losses with small capital
Provides traders with flexibility in trading Can lead to traders taking on more risk than they can handle
Can amplify the effectiveness of trading strategies Requires careful risk management to avoid excessive losses
Allows traders to access larger positions in the market May not be suitable for inexperienced traders
Enables diversification of investment opportunities High leverage may be restricted in certain jurisdictions due to regulatory restrictions.

IC Markets' maximum leverage offering of up to 1:500 can be beneficial for experienced traders who know how to manage their risks well. The high leverage can potentially magnify the profits of a successful trade, enabling traders to take advantage of larger positions in the market. However, it is crucial for traders to exercise caution when using high leverage as it also increases the potential for significant losses. Inexperienced traders may not be suited for high leverage as it requires a thorough understanding of risk management. It is important to note that certain jurisdictions may have regulatory restrictions on high leverage, and traders should comply with the relevant regulations.

Deposit and Withdrawal: methods and fees

Pros Cons
Various deposit options Intermediary and beneficiary fees for international bank wire transfers
Withdrawals are free of charge Withdrawal cut off time at 12:00 AEST/AEDT
Credit/debit card withdrawals are processed free of charge Withdrawal time may take up to 10 business days depending on bank
Instant withdrawal processing for Paypal/Neteller/Skrill Credit card withdrawals may not be available for all countries
Withdrawals must be made from same account as deposits
No additional fees charged by IC Markets for deposits and withdrawals

IC Markets offers a variety of deposit and withdrawal options, including neteller, skrill, bank transfer, VISA, Mastercard, paypal, credit card, debit card, unionpay, poli, wire transfer, rapidpay, and klarna. IC Markets does not charge any additional fees for deposits and withdrawals, however, additional fees may occur at some banking institutions. Withdrawal requests have a cut off time at 12:00 AEST/AEDT, and may take up to 10 business days to process depending on the bank. International bank wire transfers may take up to 14 days and incur additional intermediary and/or beneficiary fees. Credit/debit card withdrawals are processed free of charge and may take 3-5 business days to reach your credit card. Paypal/Neteller/Skrill withdrawals are processed instantly and free of charge, but must be made from the same account as the initial funds were sent from.

deposit-withdrawal

Educational resources in IC Markets

Pros Cons
Wide range of educational resources available, including economic calendar, market reports, video tutorials, and calculators. Some of the educational resources may not be suitable for beginners.
IC Markets' educational resources are updated regularly to ensure the information is relevant and up-to-date. The resources may be overwhelming for beginners due to the large amount of information available.
The glossary is useful for understanding forex terms and concepts. Some of the educational resources may require prior knowledge of forex trading.
The video tutorials cover a wide range of topics, from basic concepts to advanced strategies. IC Markets' educational resources may not be as comprehensive as some other brokers.
IC Markets' blogs provide insights into the forex market, which can be useful for making informed trading decisions. The educational resources may not be tailored to individual traders' needs.
The calculators are helpful tools for calculating risk, margin, and position size. The educational resources may not be as interactive as some other brokers.

IC Markets offers a comprehensive range of educational resources that cater to traders of all levels. These resources include an economic calendar, market reports, video tutorials, a glossary, blogs, and calculators. The educational resources are updated regularly to ensure the information is relevant and up-to-date. The glossary is particularly useful for understanding forex terms and concepts, while the video tutorials cover a wide range of topics, from basic concepts to advanced strategies. The blogs provide insights into the forex market, which can be useful for making informed trading decisions. The calculators are also helpful tools for calculating risk, margin, and position size. However, some of the educational resources may not be suitable for beginners and may require prior knowledge of forex trading. Additionally, the educational resources may not be as comprehensive or interactive as those offered by some other brokers.

You may also watch videos on their official YouTube channel. For example, this is a video named 7 Common Mistakes New Traders Make, which would be useful for newbies.

educational-resources

Customer service of IC Markets

Pros Cons
24/7 customer support available No live chat option for immediate assistance
Multiple ways to contact support (phone, email) Phone support may have international charges
Prompt response times to email inquiries

IC Markets provides a strong customer care dimension with 24/7 availability for customer support. Clients can reach out to the support team via phone or email, and can expect prompt response times to email inquiries. However, there is no live chat option available for immediate assistance, and phone support may have international charges, which could be a disadvantage for some clients. Overall, IC Markets provides a reliable and responsive customer support experience.

educational-resources

Conclusion

IC Markets is a reputable forex broker that offers traders a wide range of instruments, account types, and trading platforms to choose from. With low spreads, competitive commissions, and high leverage options of up to 1:500, traders can enjoy a flexible and customizable trading experience. The company's educational resources, including market reports, video tutorials, and a glossary, are extensive and informative, providing traders with valuable insights into the forex market. Additionally, IC Markets' customer support is available 24/7, ensuring that traders can always receive timely assistance. The company's variety of deposit and withdrawal methods also makes it easy for traders to manage their accounts efficiently. Overall, IC Markets is a reliable and trustworthy broker for both novice and experienced traders alike.

Frequently asked questions about IC Markets

  • Q1. What is the minimum deposit required to open an account with IC Markets?

  • A1. The minimum deposit required to open an account with IC Markets is $200.

  • Q2. What are the available deposit and withdrawal methods on IC Markets?

  • A2. IC Markets offers various deposit and withdrawal methods, including neteller, skrill, bank transfer, VISA, Mastercard, paypal, credit card, debit card, unionpay, poli, wire transfer, rapidpay, and klarna.

  • Q3. What trading platforms are available on IC Markets?

  • A3. IC Markets offers three trading platforms: MetaTrader4, MetaTrader5, and cTrader.

  • Q4. What is the maximum leverage offered by IC Markets?

  • A4. IC Markets offers a maximum leverage of up to 1:500.

  • Q5. Does IC Markets charge any additional fees for deposits and withdrawals?

  • A5. IC Markets does not charge any additional fees for deposits and withdrawals. However, additional fees may occur at some banking institutions.

  • Q6. What educational resources are available on IC Markets?

  • A6. IC Markets offers various educational resources, including an economic calendar, market reports, video tutorials, glossary, blogs, and calculators.

  • Q7. What is the customer support available on IC Markets?

  • A7. IC Markets offers 24/7 customer support via phone and email, and they have an online chat feature available during trading hours.

santander
Company Name Santander UK Plc
Regulatory Status Regulated by the Financial Conduct Authority (FCA) with License No. 106054
License Type Market Making (MM)
Effective Date December 1, 2001
License Type No Sharing
Website Santander UK Plc
Email Address customerservices@santander.co.uk
Address 2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM
Phone Number 448003897000
Products and Services Current Accounts, Mortgages, Credit Cards, Savings and ISAs, Investments, Insurance, Personal Loans
Customer Support Telephone (1-877-768-2265), Live Chat, ATM/Branch Locator
Customer Support Hours Mon - Sat, 8 a.m. to 8 p.m. EST
International Calls Local number for customers outside the United States: 1-401-824-3400

General Information

Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander. It is registered in England and Wales, authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It manages its affairs autonomously, with its own local management team, responsible solely for its performance. It has its origins in three constituent companies—Abbey National, Alliance & Leicester and Bradford & Bingley—all former mutual building societies. It is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom.

regulation

Regulation

Santander UK Plc is a regulated institution under the jurisdiction of the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. It holds a Market Making (MM) license type and has been regulated since December 1, 2001. The institution operates with the license type of “No Sharing.” You can contact them via email at customerservices@santander.co.uk and find more information on their website: https://www.santander.co.uk/. The regulatory status does not specify an expiry date, and Santander UK Plc is located at 2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM, with a phone number of 448003897000. Certified documents related to their regulatory status are not provided in the information provided.

regulation

Pros and Cons

Santander offers a wide range of financial products and services to cater to diverse customer needs. However, it's essential to consider both the advantages and disadvantages when evaluating their offerings.

Pros:

  1. Comprehensive Product Range: Santander provides a diverse selection of banking, investment, insurance, and borrowing options, allowing customers to find suitable solutions for their financial goals.

  2. Accessible Customer Support: Customers can easily reach Santander's support through telephone, live chat, or the ATM/Branch Locator. The extended hours of operation and accessibility options accommodate various needs.

  3. Regulated Institution: Santander is regulated by the UK's Financial Conduct Authority (FCA), providing customers with confidence in their financial stability and adherence to industry standards.

Cons:

  1. Monthly Fees: Some of Santander's current accounts come with monthly fees, which may not be ideal for individuals seeking fee-free options.

  2. Complexity: With numerous products and services, navigating Santander's offerings can be overwhelming for some customers who may prefer simpler banking solutions.

  3. Eligibility Criteria: Eligibility criteria apply to certain products, such as personal loans, which may limit access to individuals who do not meet specific income or credit requirements.

Here is a table summarizing the pros and cons of Santander:

Pros Cons
  • Comprehensive range of financial products and services
  • Some current accounts have monthly fees
  • Accessible customer support options
  • Complexity in navigating numerous offerings
  • Regulated institution, ensuring financial stability
  • Eligibility criteria may limit access to some products

Market Instruments

The Santander UKs segments include Retail Banking, Corporate & Commercial Banking and Corporate & Investment Banking. The Retail Banking segment offers a range of products and financial services to individuals and small businesses, through a network of branches and automated teller machines (ATMs), as well as through telephony, digital, mobile and intermediary channels. The Corporate & Commercial Banking segment offers a range of products and financial services include loans, bank accounts, deposits, treasury services, trade and asset finance for small medium enterprises (SME) and corporate customers. The Corporate & Investment Banking segment serves corporate clients and financial institutions.

Here's a summary of their products:

  1. Current Accounts:

  • Santander Edge Up Current Account:

    • Earn cashback on selected household bills, supermarket, and travel costs.

    • Earn interest on credit balances up to £25,000.

    • Requires funding the account with £1,500 each month and setting up 2 active Direct Debits.

    • No charges for using the debit card outside the UK.

    • £5 monthly fee.

  • Santander Edge Current Account:

    • Earn cashback on selected household bills at supermarkets and travel spend.

    • Access to an optional savings account with exclusive rates.

    • Requires funding the account with £500 each month and setting up 2 active Direct Debits.

    • No charges for using the debit card outside the UK.

    • £3 monthly fee.

  • Everyday Current Account:

    • Simple and straightforward account with no monthly fee.

  • 1|2|3 Student Current Account:

    • Free 16-25 railcard for four years.

    • Interest-free overdraft of £1,500 for the first 3 years of studies.

    • Requires regular deposits of at least £500 every 4 months.

  • 1|2|3 Mini Current Account:

    • Designed to help children and young people learn money management.

    • Offers interest on balances at certain thresholds.

    • Choice of contactless debit card or cash card.

  • Basic Current Account:

    • Suitable for those with poor credit history or newcomers to the UK.

    • products
  1. Mortgages:

  • Services for first-time buyers, home movers, and those looking to remortgage.

  • Options for changing lenders, borrowing more money, and managing existing mortgages.

  • Later life mortgages for individuals aged 55 or over.

  • Partnership with ufurnish.com for home furnishing experiences.

products
  1. Credit Cards:

  • Range of credit cards for various needs, including:

    • All in One Credit Card

    • Long Term Balance Transfer Credit Card

    • Everyday No Balance Transfer Fee Credit Card

    • Santander World Elite™ Mastercard®

    • products
  1. Savings and ISAs:

  • Savings and ISAs for different goals, including:

    • Easy Access Saver

    • Regular Saver

    • Santander Edge Saver

    • Easy Access ISA

    • Fixed Rate ISAs

    • Fixed Term Bonds

    • Junior ISA

    • Inheritance ISA

    • products
  1. Investments:

  • Investment options with cashback incentives.

  • Investment Hub for online advice and fund selection.

  • Investment advice and resources available.

products
  1. Insurance:

  • Home insurance, including contents insurance for renters.

  • Life insurance, including critical illness cover.

  • Health insurance.

  • Mortgage life insurance.

  • Family and lifestyle insurance.

  • Over 50s Life Insurance.

  • Car insurance, including electric vehicle insurance.

  • Travel insurance.

  • Business insurance and landlord insurance.

products
  1. Personal Loan:

  • Personal loans with fixed interest rates.

  • Loan amounts from £1,000 to £25,000.

  • Flexible repayment terms.

  • Loan eligibility criteria apply.

products

Santander provides a comprehensive range of financial products and services to cater to their customers' banking, investment, insurance, and borrowing needs.

Accounts

Six digit account sort codes are used in the range between 09-00-xx to 09-19-xx. Sort codes for accounts formerly held by Alliance & Leicester use the range 09-01-31 to 09-01-36.

Credit Rating

In October 2011, Moody's downgraded the credit rating of twelve financial firms in the United Kingdom, including Santander UK, blaming financial weakness. In June 2012, Moody rated Santander UK as being in a more financially healthy position than its parent company, Banco Santander.

Deposit & Withdrawal

In November 2009, Santander launched the first current account in the United Kingdom without fees (including unauthorised overdrafts) for its current and future mortgage customers. In January 2010, the bank began waiving fees for customers using Santander's automated teller machines in Spain, which traditionally would incur fees for transactions in a foreign currency.

Accepted Countries

Santander's Corporate and Commercial Banking division operates from a number of regional business banking centres across the United Kingdom. Less than 1% of Santander UK's business is held abroad.

Customer Service

Santander has frequently been rated the worst bank for customer service in the United Kingdom, although by July 2011 had sought to improve, notably by returning call centre operations to the United Kingdom from India. Its '123' product range was ranked third best in the United Kingdom in 2013, and in a moneysavingexpert.com poll in February 2014, customers ranked their satisfaction higher than with any of other main high street banks.

Santander's customer support offers several ways to contact them and obtain assistance:

  1. Telephone Support:

  • Customers can reach a Customer Service Center Advisor at 1-877-768-2265.

  • Hours of operation are from 8 a.m. to 8 p.m. EST, Monday to Saturday.

  • For customers with hearing/speech impairments, there is a dedicated relay service at 7-1-1.

  1. International Calls:

  • For customers calling from outside the United States, there is a local number: 1-401-824-3400.

  1. Live Chat:

  • Customers can use the live chat feature on the Santander website to get real-time assistance with their inquiries or problems.

  1. ATM/Branch Locator:

  • For information on ATM and branch locations as well as their hours of operation, customers can use the ATM/Branch Locator on the Santander website.

Santander's customer support is accessible through various channels, including phone, chat, and online resources, ensuring that customers have multiple options to address their banking needs and inquiries. The telephone support hours are accommodating, and they provide accessibility options for customers with hearing or speech impairments.

support

Summary

Santander UK Plc is a regulated financial institution under the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. They offer a diverse range of financial products and services, including current accounts, mortgages, credit cards, savings and ISAs, investments, insurance, and personal loans. Santander provides accessible customer support through telephone, live chat, and an ATM/Branch Locator, ensuring customers have various ways to seek assistance with their financial needs. Their customer service hours are from 8 a.m. to 8 p.m. EST, Monday to Saturday. Santander's comprehensive product offerings aim to meet a wide array of customer banking and financial requirements.

FAQs

Q: What types of current accounts does Santander offer?

A: Santander offers various current account options, including the Santander Edge Up, Santander Edge, Everyday Current Account, and specialized accounts for students and children.

Q: How can I contact Santander's customer support?

A: You can reach Santander's customer support by calling 1-877-768-2265 for general inquiries. For international calls, dial 1-401-824-3400. Alternatively, you can use the live chat feature on their website.

Q: Are there fees associated with Santander's current accounts?

A: Some current accounts may have monthly fees, such as £5 for the Santander Edge Up Current Account and £3 for the Santander Edge Current Account. The Everyday Current Account, however, has no monthly fee.

Q: What types of insurance does Santander offer?

A: Santander provides a range of insurance options, including home insurance, life insurance, health insurance, car insurance, and travel insurance, catering to various coverage needs.

Q: Can I apply for a personal loan from Santander?

A: Yes, Santander offers personal loans with fixed interest rates. You can apply for loan amounts ranging from £1,000 to £25,000, with flexible repayment terms. Eligibility criteria apply, and you can typically get a decision within 5 minutes.

Are the transaction costs and expenses of ic-markets, santander lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive ic-markets and santander are, we first considered common fees for standard accounts. On ic-markets, the average spread for the EUR/USD currency pair is -- pips, while on santander the spread is --.

Which broker between ic-markets, santander is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

ic-markets is regulated by ASIC,CYSEC. santander is regulated by FCA.

Which broker between ic-markets, santander provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

ic-markets provides trading platform including Standard,Raw Spread,cTrader and trading variety including --. santander provides trading platform including -- and trading variety including --.

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