Aspect	Information
Registered Country/Area	China
Founded Year	2-5 years
Company Name	BINANCE JEX
Regulation	No Regulation
Minimum Deposit	N/A
Maximum Leverage	N/A
Spreads	N/A
Trading Platforms	App (iOS and Android), Desktop Client, API integration
Tradable Assets	Cryptocurrencies, Spot, Options, Futures
Account Types	N/A
Customer Support	24/7 Chat Support, Email Support, Twitter, Facebook
Payment Methods	P2P Trading, Credit/Debit Card, Bank Transfer, Third-Party Payment Channels
Trading Tools	Binance Convert, Conversion History, Futures Grid, Trading Bots, Spot Grid, Binance OTC

General Information

Binance JEX is an unregulated cryptocurrency exchange that operates without valid regulatory licenses. As a result, it lacks the oversight and regulatory protection usually provided by authorized entities. This absence of regulation increases the potential risk for users, as there may be a higher likelihood of market manipulation and fraudulent activities. It is important for users to exercise caution and be aware of the associated risks when trading on an unregulated platform like Binance JEX.

The platform offers a range of market instruments for trading, with fees varying depending on the type of trading instrument and discounts available for JEX token holders. Binance JEX supports multiple payment methods, including P2P trading, credit/debit card payments, bank transfers, and third-party payment channels. However, users should be aware of the risks and exercise due diligence when engaging in financial transactions on the platform.

Binance JEX provides trading platforms for both mobile and desktop devices, allowing users to trade on the go and stay informed about market updates. The exchange also offers API integration for third-party trading applications. To enhance security, Binance JEX provides the Binance Authenticator for 2-Step verification.

The platform offers various trading tools such as Binance Convert, Futures Grid, Trading Bots, Spot Grid, and an OTC trading service. These tools aim to enhance the trading experience and provide users with options to automate their trades and benefit from market fluctuations.

Customer support is available through 24/7 chat support, email communication, Twitter, and Facebook. Users can reach out to Binance JEX for assistance or inquiries regarding the platform.

While Binance JEX offers trading opportunities and a range of tools, users should be cautious due to the lack of regulatory oversight, the reported complaints, and the potential risks associated with unregulated exchanges.

Pros and Cons

Binance JEX, as a cryptocurrency exchange, has both advantages and disadvantages. In terms of pros, it offers a wide range of market instruments, including over 500 cryptocurrencies, options, ETFs, and futures. Traders may engage with buy and sell offers from other users, and the fee structure is relatively low. Additionally, the integration of JEX has expanded the platform's offerings. However, there are notable cons to consider. Binance JEX operates without regulatory oversight, which poses potential risks such as market manipulation and fraudulent activities. Limited information on less-known cryptocurrencies and the lack of customer protection and legal recourse options are also concerning. To make informed decisions, users should carefully weigh these pros and cons before engaging in trading activities on Binance JEX.

Pros	Cons
Wide range of market instruments	Lack of regulatory oversight
Access to over 500 cryptocurrencies	Potential for market manipulation and fraudulent activities
Options, ETFs, and futures availability	Limited information on lesser-known cryptocurrencies
Ability to engage with buy/sell offers	Relatively low fee structure
Integration of JEX for expanded offerings	Limited customer protection and legal recourse options

Is BINANCE JEX Legit？

Binance JEX Exchange is currently not regulated by any valid regulatory authority. This means that the platform does not operate under the oversight and regulations that are typically in place to protect investors and ensure fair trading practices.

It's important to note that trading on an unregulated exchange carries inherent risks. Without regulatory oversight, there is a higher likelihood of fraudulent activities, market manipulation, and inadequate security measures. Additionally, in the event of any disputes or issues with the exchange, there may be limited avenues for legal recourse or protection of investors' rights.

Furthermore, it is worth mentioning that there have been complaints received by WikiFX regarding Binance JEX Exchange. Specifically, eight complaints have been reported within the past three months. These complaints and reports should serve as a warning and raise caution about the potential risks and possible fraudulent activities associated with the platform.

Market Instruments

Binance JEX provides access to a range of market instruments, primarily focusing on cryptocurrency pairs. Traders can choose from over 500 cryptocurrencies, including popular options like BTC, ETH, and XRP, as well as lesser-known cryptos such as NEO, IOTA, and NavCoin.

The platform offers options for trading crypto coins like ETH/BTC, LTC/BTC, JEX/BTC, DASH/BTC, and others. Additionally, traders have access to options, ETFs, and futures. Binance JEX expanded its offerings through the acquisition of JEX, which is now integrated and rebranded as Binance Jex.

To facilitate trading, Binance JEX allows users to view and engage with buy and sell offers from other traders or create their own trade offers. A fee is charged for each trade, although the specific fee structure is relatively low.

Traders interested in utilizing Binance JEX's services are required to register on the platform before engaging in any trading activities.

Pros	Cons
Wide range of over 500 cryptocurrencies	Lack of regulation and oversight
Availability of popular cryptocurrencies	Potential for market manipulation
Access to options, ETFs, and futures	Limited information on less-known cryptocurrencies
Ability to view and engage with buy/sell offers	Relatively low fee structure
Integration of JEX for expanded offerings	Risk of fraudulent activities
User registration required for trading	Limited customer protection and legal recourse options

Transaction Fees

Binance JEX has a pricing schedule for transaction fees, which can be found on its website. The fees vary depending on the type of trading instrument.

For crypto coin pairs like ETH/BTC, the maker fee is 0.10% and the taker fee is 0.10%. Users who hold JEX tokens receive a 50% discount on these fees.

When it comes to option trading, both makers and takers are charged a fee of 0.20%. Again, JEX token holders enjoy a 50% discount on these fees. The fees for ETF trading are the same as for options.

For futures trading, the fees differ based on the trading pairs. For BTCUSDT, the maker fee is 0.00% and the taker fee is 0.04%. For ETHUSDT, the maker fee is 0.01% and the taker fee is 0.06%.

Pros	Cons
Pricing schedule for transaction fees	Fees vary depending on the type of trading instrument
Clear fee structure available on the website	Non-JEX token holders do not receive fee discounts
Discounted fees for JEX token holders	Higher fees for option trading compared to coin pairs
Consistent fees for ETF trading and options	Different fee structure for different futures trading
Zero maker fee for BTCUSDT futures trading	Potential for confusion due to varying fee percentages

Trading Platform

Binance JEX offers trading platforms that cater to the needs of traders on various devices. Users can trade on the go and stay informed about market updates with the Binance JEX app and desktop client.

The trading platforms are available for download on different operating systems. For mobile trading, the Binance JEX app can be downloaded from the App Store for iOS devices or from Google Play for Android devices. The app allows traders to access all the features and functionality of Binance JEX on their smartphones or tablets.

For desktop trading, Binance JEX provides a powerful crypto trading platform that is compatible with Windows, MacOS, and Linux. Traders who prefer to conduct their trading activities on a computer can download the desktop client to enjoy a tailored trading experience.

Binance JEX also offers API integration, helping traders to connect their own trading applications to the platform. The Binance API is designed to provide a way to integrate trading functionality into third-party applications.

To enhance account security, Binance JEX provides the Binance Authenticator. This app generates 2-Step verification codes, adding an extra layer of protection to user accounts. The Binance Authenticator can be downloaded for both iPhone and Android devices.

Pros	Cons
Wide range of market instruments, including over 500 cryptocurrencies	The platform primarily focuses on cryptocurrency pairs, limiting options for traders interested in other asset classes
Access to popular cryptocurrencies like BTC, ETH, and XRP, as well as lesser-known cryptos	Limited variety in trading options beyond cryptocurrencies
Integration of JEX platform expands the offerings available on Binance JEX	The fee structure for trades is relatively low, but specific details are not provided
Ability to view and engage with buy and sell offers from other traders	Registration on the platform is required before engaging in trading activities
API integration allows traders to connect their own applications to the platform	The Binance Authenticator app adds an extra layer of security to user accounts

Trading Tools

Binance JEX offers a range of trading tools designed to enhance the trading experience and provide users with various strategies and options. Here are some of the trading tools available on Binance JEX:

1. Binance Convert: Binance Convert allows users to instantly convert one cryptocurrency into another within their Binance JEX account. This tool helps exchange cryptocurrencies without the need for placing separate buy and sell orders.

2. Conversion History: Binance JEX keeps a record of users' conversion history, allowing them to track their previous cryptocurrency conversions. This feature provides a reference for users to review their conversion transactions.

3. Futures Grid: Binance JEX offers Grid Trading applied to COIN-M and USD-M contracts in the futures market. Grid Trading enables users to amplify their purchasing power by deploying long/short strategies and taking advantage of sideways markets. This tool helps users automate their futures trading and potentially benefit from market fluctuations.

4. Trading Bots: Binance JEX provides automation tools for trading cryptocurrencies. Users can deploy trading bots to execute trades based on predefined strategies. These bots help users identify and replicate trending strategies and take advantage of the liquidity available on Binance JEX. By using trading bots, users can trade crypto like professional traders.

5. Spot Grid: Spot Grid is a tool that allows users to place buying and selling orders at set intervals across a configured price range. By automating trades using Spot Grid, users can take advantage of volatile markets and potentially optimize their trading outcomes.

6. Binance OTC: Binance JEX offers an over-the-counter (OTC) trading service. OTC trading allows users to trade large volumes of cryptocurrencies directly with Binance, without going through the traditional order book. The OTC trading service provides a more personalized way to execute large trades.

7. OTC Trading History: Binance JEX keeps a record of users' OTC trading history, allowing them to track their previous OTC transactions and review the details of their trades.

Pros	Cons
Binance Convert allows instant cryptocurrency conversion within the account	Lack of information on the effectiveness of trading tools
Conversion History enables users to track previous cryptocurrency conversions	Limited information on the success rate of Grid Trading
Futures Grid helps automate futures trading and potentially benefit from market fluctuations	Limited transparency on the performance of trading bots
Trading Bots assist in identifying and replicating trending strategies	Lack of detailed information on the effectiveness of Spot Grid
Spot Grid enables automated trading based on configured price ranges	Limited information on the success rate of OTC trading
Binance OTC offers personalized trading for large volumes	Lack of transparency regarding the OTC trading process
OTC Trading History allows users to track and review previous OTC transactions	Limited insight into the historical performance of OTC trades

Payment Methods

Binance JEX offers several payment methods for users to facilitate trading and transactions. These methods include:

1.P2P Trading: Binance JEX provides a peer-to-peer (P2P) trading platform where users can buy and sell cryptocurrencies directly with other users. P2P trading allows for the use of various payment methods, such as bank transfers, mobile payment apps, and online payment systems, depending on the preferences of the trading parties.

2. Credit/Debit Card: Binance JEX supports credit and debit card payments, allowing users to purchase cryptocurrencies using their cards. By linking their cards to their Binance JEX accounts, users can make instant purchases and quickly access the cryptocurrencies they desire.

3. Bank Transfer: Users can also make deposits and withdrawals on Binance JEX via bank transfers. This payment method enables users to transfer funds from their bank accounts to their Binance JEX accounts or vice versa.

4. Third-Party Payment Channels: Binance JEX may collaborate with third-party payment channels to provide additional payment options to its users. These channels can include various online payment systems, e-wallets, and mobile payment apps. By integrating with trusted third-party platforms, Binance JEX aims to offer users a wider range of payment choices and enhance the accessibility of cryptocurrency trading.

Binance JEX Technology

Binance JEX offers an advanced technology called GSLB, featuring Distributed server cluster, distributed storage high-speed memory trading engine with alternation of several machines, cold e-wallet, hot e-wallet with the offline private key.

Customer Support

Binance JEX provides customer support through multiple channels to assist users with their inquiries and concerns. Here are the customer support options available:

1. 24/7 Chat Support: Binance JEX offers 24/7 chat support to provide real-time assistance to users. Users can access the chat support feature on the Binance JEX website or platform, allowing them to interact with support representatives and receive prompt responses to their queries.

2. Email Support: Users can also reach out to Binance JEX customer support by sending an email to service@email.jex.com. This email address serves as a direct communication channel for users to raise their concerns, ask questions, or seek assistance.

3. Twitter: Binance JEX maintains an official Twitter account where users can find the latest updates, announcements, and news related to the platform. Users can also reach out to Binance JEX through Twitter by mentioning or direct messaging their queries to the official Binance JEX Twitter handle: https://twitter.com/BinanceJEX/.

4. Facebook: Binance JEX has a Facebook page where users can find information about the platform and engage with the community. Users can visit the Binance JEX Facebook page to access updates, announcements, and relevant content. The Facebook page also serves as a platform for users to communicate with Binance JEX: https://www.facebook.com/JEX-1915721362076725/？modal=admin_todo_tour.

Conclusion

In conclusion, Binance JEX is an unregulated cryptocurrency exchange that offers a range of trading tools and platforms for users to trade and invest in cryptocurrencies. The advantages of using Binance JEX include pricing listed in tables, availability of mobile and desktop trading platforms, and various trading tools such as Binance Convert and Futures Grid. However, the platform's lack of regulation raises concerns about investor protection, potential fraudulent activities, and limited legal recourse in case of disputes. Additionally, the presence of complaints reported to WikiFX further highlights potential risks associated with Binance JEX. It is crucial for users to carefully consider these disadvantages and exercise caution when using the platform.

FAQs

Q: Is Binance JEX a regulated exchange？

A: No, Binance JEX is currently not regulated by any valid regulatory authority. Trading on an unregulated exchange carries inherent risks.

Q: What are the pros and cons of using Binance JEX？

A: The pros of using Binance JEX include availability of trading platforms for different devices, and a range of trading tools. However, the cons include the lack of regulation and the presence of complaints reported to WikiFX.

Q: What fees does Binance JEX charge？

A: Binance JEX has a pricing schedule for transaction fees. The fees vary depending on the type of trading instrument, such as crypto coin pairs, options, ETFs, and futures.

Q: How does deposit and withdrawal work on Binance JEX？

A: Binance JEX does not charge any deposit fees, but users are required to pay a flat fee for each withdrawal to cover transaction costs. The withdrawal fees vary depending on the blockchain network and can change due to factors like network congestion.

Q: What trading platforms does Binance JEX offer？

A: Binance JEX offers a mobile app for iOS and Android devices, a desktop client for Windows, MacOS, and Linux, and API integration for connecting third-party trading applications.

Q: What trading tools are available on Binance JEX？

A: Binance JEX offers tools such as Binance Convert for instant cryptocurrency conversion, Conversion History for tracking previous conversions, Futures Grid for automated futures trading, Trading Bots for executing predefined strategies, Spot Grid for automated trading in volatile markets, and Binance OTC for personalized large-volume trades.

Q: What payment methods are accepted on Binance JEX？

A: Binance JEX supports P2P trading, credit/debit card payments, bank transfers, and may collaborate with third-party payment channels to offer additional options.

Q: How can I contact customer support for Binance JEX？

A: You can reach Binance JEX customer support through 24/7 chat support on their website, via email at service@email.jex.com, or through their official Twitter and Facebook accounts.

Key Information	Details
Company Name	Money Partners
Years of Establishment	15-20
Headquarters	Japan
Office Locations	Tokyo, Japan, and Hong Kong
Regulation	Financial Services Agency (FSA)
Tradable Assets	Forex, Stocks, Indices, Commodities, Cryptocurrencies
Account Types	Standard, Raw ECN, MT4 ECN, Islamic
Minimum Deposit	¥10,000
Leverage	Up to 1:400
Spread	As low as 0 pips
Deposit/Withdrawal Methods	Bank transfer, Credit/debit cards, E-Wallets
Trading Platforms	MetaTrader 4, MetaTrader 5, Money Partners' proprietary platform
Customer Support Options	Chat service, Inquiry form, Phone

Overview of Money Partners

Money Partners, headquartered in Japan, operates as a regulated forex and CFD broker under the Financial Services Agency (FSA). The company offers a selection of account types, including Standard, Raw ECN, MT4 ECN, and Islamic, each with specific minimum deposits and leverages. Traders can access a range of tradable assets encompassing forex, stocks, indices, commodities, and cryptocurrencies. Money Partners provides access to multiple trading platforms, including MetaTrader 4, MetaTrader 5, and its proprietary platform. They offer various deposit and withdrawal methods and extend customer support through various channels, including inquiries, chat, email, and phone. However, the company appears to exclusively conduct business in Japanese as per their website.

Regulation

The authorized status employed by Money Partners involves regulation by the Financial Services Agency (FSA) of Japan. Their license number 2028 signifies compliance with Japanese financial regulations pertaining to forex and CFD brokerage services. This regulatory authority oversees the financial activities of the company within Japan and enforces adherence to established financial laws and guidelines.

The FSA-regulated license status signifies that Money Partners operates under the supervision of the Japanese government's financial regulatory body. This type of regulation aims to maintain the financial stability and transparency of financial service providers, ensuring their compliance with legal and operational standards. Advantages associated with this regulation include increased oversight, which can contribute to investor confidence and the prevention of financial misconduct. It also aligns the brokerage with national financial regulations, providing a level of assurance to traders operating within the Japanese market.

Pros and Cons

Pros	Cons
Regulated Brokerage	Japanese-Language Only
Multiple Account Types	Limited Leverage for Cryptocurrencies
Range of Tradable Assets	Withdrawal Fees
Accessible Trading Platforms	Inactivity Fee
Customer Support Options

Pros:

Regulated Brokerage: Money Partners operates as a regulated forex and CFD broker under the Financial Services Agency (FSA) of Japan, ensuring compliance with local financial regulations and enhancing trader confidence.

Multiple Account Types: The company offers various account types, including Standard, Raw ECN, MT4 ECN, and Islamic, accommodating different trading preferences and minimum deposit requirements.

Range of Tradable Assets: Money Partners provides access to a range of tradable assets, including forex, stocks, indices, commodities, and cryptocurrencies, allowing traders to diversify their portfolios.

Accessible Trading Platforms: Traders can choose from multiple trading platforms, including MetaTrader 4, MetaTrader 5, and Money Partners' proprietary platform, offering flexibility and choice.

Customer Support Options: The brokerage offers various customer support channels, such as inquiries, chat, email, and phone, ensuring accessibility for clients seeking assistance.

Cons:

Japanese-Language Only: Money Partners appears to exclusively conduct business in Japanese, potentially limiting accessibility for non-Japanese-speaking traders.

Limited Leverage for Cryptocurrencies: While the broker offers leverage for other assets, the maximum leverage for cryptocurrencies is relatively low at 1:2, potentially restricting trading opportunities for cryptocurrency enthusiasts.

Withdrawal Fees: Certain withdrawal methods incur fees, such as the ¥550 fee for withdrawing funds to a Japanese bank account via bank transfer, which could affect the cost-effectiveness of transactions.

Inactivity Fee: Money Partners imposes a ¥1,000 inactivity fee per month for accounts with no trading activity for six months or more, which may discourage occasional or inactive traders.

Monolinguistic Website/Services

Money Partners' website operates exclusively in the Japanese language, limiting access and usability for individuals who do not comprehend Japanese. The absence of multilingual support or translation options could pose a considerable barrier to international users seeking to navigate the platform effectively. This language restriction may hinder the accessibility of vital information and services, potentially deterring non-Japanese-speaking traders from utilizing Money Partners' offerings.

Market Instruments

Money Partners offers forex, stocks, indices, commodities, and cryptocurrencies for trading. Details are as follows:

Forex: Money Partners provides access to the forex market, allowing traders to engage in currency trading. This involves buying one currency while simultaneously selling another. Examples of forex products offered include major and minor currency pairs such as EUR/USD, USD/JPY, and GBP/USD.

Stocks: The brokerage offers trading in stocks, which are ownership shares of publicly-traded companies. Traders can invest in individual stocks, potentially benefiting from price fluctuations.

Indices: Money Partners enables trading on indices, which are a collection of stocks representing a particular market or sector. Traders can speculate on the performance of these indices, such as the Nikkei 225, S&P 500, or the DAX 30.

Commodities: Commodities trading allows users to speculate on the prices of raw materials like oil, gold, and agricultural products. Money Partners may offer access to various commodities.

Cryptocurrencies: Money Partners caters to cryptocurrency enthusiasts by facilitating trading in digital currencies like Bitcoin. However, the maximum leverage for cryptocurrencies is limited to 1:2, potentially affecting trading opportunities.

Here is a table comparing Money Partners to other brokers in this regard:

Broker	Market Instruments
Money Partners	Forex, Stocks, Indices, Commodities, Cryptocurrencies
OctaFX	Forex, Indices, Commodities, Cryptocurrencies
FXCC	Forex, Indices, Commodities
Tickmill	Forex, Indices, Commodities
FxPro	Forex, Stocks, Indices, Commodities, Cryptocurrencies

Account Types

Money Partners offers four account types: Standard, Raw ECN, MT4 ECN, and Islamic. Specifics are as follows:

Standard Account: The Standard Account offered by Money Partners is tailored to beginner traders with a minimum deposit requirement of ¥10,000. This account type features spreads of 1.5 pips or higher, offering favorable conditions for trading various assets.

Raw ECN Account: Money Partners' Raw ECN Account is designed for experienced traders seeking tight spreads. It necessitates a higher minimum deposit of ¥100,000 and offers spreads starting from 0 pips.

MT4 ECN Account: The MT4 ECN Account is aimed at traders who prefer the MetaTrader 4 platform and tight spreads. It requires a minimum deposit of ¥10,000 and offers spreads starting from 0 pips.

Islamic Account: Money Partners offers an Islamic Account designed for Muslim traders, providing a swap-free option. This account type shares a minimum deposit requirement of ¥10,000 and features spreads of 1.5 pips or higher.

Account Type	Minimum Deposit	Spreads
Standard Account	¥10,000	1.5 pips or higher
Raw ECN Account	¥100,000	0 pips or higher
MT4 ECN Account	¥10,000	0 pips or higher
Islamic Account	¥10,000	1.5 pips or higher

How to open an account？

1. The first step would be to navigate to the red “Open Checking Account” button, which is located at the top right side of the screen.

2. After inputting personal information and contact information, there will be a verification of the phone number or email.

3. Last, in order to complete the accout creation process, the user is required to possess a Japanese ID, meaning that the services of Money Partners are not available to international customers.

4. Once Money Partners verifies the information, the account creation is completed.

Minimum Deposit

Money Partners offers varying minimum deposit rates across its account types to cater to different trading preferences. The Standard and MT4 ECN accounts have a minimum deposit requirement of ¥10,000, while the Raw ECN account demands a higher deposit of ¥100,000. The Islamic account also requires a ¥10,000 minimum deposit. These distinct deposit rates allow traders to choose an account type that aligns with their trading goals and financial capacity, promoting flexibility within the brokerage's offerings.

Leverage

Money Partners provides varying leverage options for different market instruments. The company offers a maximum leverage of up to 1:400 for forex trading, 1:20 for stocks, 1:100 for indices and commodities, and 1:2 for cryptocurrencies. This range of leverage ratios caters to traders with varying risk appetites and preferences, allowing for different levels of leverage depending on the asset class being traded.

The following table compares Money Partners to competing brokerages in terms of maximum leverage:

Broker	Forex	Stocks	Indices	Commodities	Cryptocurrencies
Money Partners	1:400	1:20	1:100	1:100	1:2
OctaFX	1:500	N/A	1:500	1:125	1:2
FXCC	1:300	N/A	1:300	1:200	1:5
Tickmill	1:500	N/A	1:500	1:125	1:5
FxPro	1:500	N/A	1:500	1:125	1:10

Spread

Money Partners provides spreads for its trading services that are determined by factors such as the currency pair and prevailing market conditions. In the case of the Raw ECN and MT4 ECN accounts, spreads commence at 0 pips, which can be appealing to traders looking for narrower spreads. Conversely, the Standard account offers spreads starting at 1.5 pips or higher, providing an option with wider spreads.

Deposit & Withdrawal

Money Partners offers a selection of deposit and withdrawal methods to facilitate transactions for its clients. These methods include bank transfers, credit/debit card payments, PayPal, Bitcoin, and various other e-wallet options. While the brokerage does not charge deposit fees, it is important to note that withdrawal fees may apply for certain methods, such as a ¥550 fee for withdrawing funds to a Japanese bank account via bank transfer. The availability of multiple payment options provides flexibility for clients to choose the most convenient method for their financial transactions, depending on their preferences and location.

Trading Platforms

Money Partners provides traders with access to multiple trading platforms, offering flexibility and choice. These platforms include MetaTrader 4, MetaTrader 5, and Money Partners' proprietary platform. MetaTrader 4 and MetaTrader 5 are widely recognized in the industry and favored for their comprehensive trading features and technical analysis tools. Money Partners' proprietary platform likely offers a unique trading experience.

The following table compares the trading platforms offered by Money Partners to those of other competing brokerages:

Broker	Trading Platforms
Money Partners	MetaTrader 4, MetaTrader 5, Proprietary Platform
OctaFX	MetaTrader 4, MetaTrader 5, cTrader
FXCC	MetaTrader 4, MetaTrader 5
Tickmill	MetaTrader 4, MetaTrader 5, WebTrader
FxPro	MetaTrader 4, MetaTrader 5, cTrader, FxPro Edge

Customer Support

Money Partners offers multiple customer support options, including phone support, an inquiry form, and a chat feature, allowing clients to choose the most suitable channel for their inquiries and assistance needs.

Phone Support: Money Partners offers phone support through the number 0120-860-894, available during limited hours from Monday to Friday, 9:00 AM to 6:30 PM. This channel allows clients to make direct inquiries and receive assistance over the phone.

Inquiry Form: Clients can utilize an inquiry form on Money Partners' website to submit their queries or requests. This method provides a written channel for communication and is accessible for clients seeking assistance.

Chat Feature: Money Partners provides a chat service for clients to engage in real-time conversations with support representatives. This live chat feature is available during specified hours and offers a convenient way to receive immediate assistance.

Conclusion

Money Partners emerges as a regulated forex and CFD brokerage with a clear focus on providing financial services to a Japanese clientele. Founded over a decade ago, the company boasts a track record of compliance with the Financial Services Agency (FSA) of Japan, underscoring its commitment to adhering to stringent regulatory standards. Offering a range of trading platforms, including MetaTrader 4 and 5, as well as their proprietary platform, Money Partners caters to traders seeking various tools for their financial endeavors. Additionally, the broker extends multiple customer support options, enabling clients to access assistance through phone inquiries, inquiry forms, and live chat services during specified hours.

While their trading account options cater to a variety of trading preferences, the lack of website accessibility in languages other than Japanese and the requirement for a Japanese address during registration suggest a primary focus on serving domestic traders. This geographical limitation, coupled with potential language barriers, may deter international traders seeking their services.

FAQs

Q: What is Money Partners' main regulatory status？

A: Money Partners is regulated by the Financial Services Agency (FSA) of Japan.

Q: Can clients outside of Japan access Money Partners' services？

A: Money Partners appears to primarily serve a Japanese clientele, limiting accessibility for international traders.

Q: What are the available trading platforms at Money Partners？

A: Money Partners offers MetaTrader 4, MetaTrader 5, and its proprietary trading platform.

Q: How can clients contact Money Partners' customer support？

A: Clients can reach out through phone support, an inquiry form, or a live chat feature during specified hours.

Q: Are there deposit fees at Money Partners？

A: Money Partners does not charge deposit fees, but withdrawal fees may apply for certain methods.

Q: What are the minimum deposit rates for Money Partners' accounts？

A: Money Partners provides varying minimum deposit rates, starting at ¥10,000 for some account types and ¥100,000 for others.