Key Information	Details
Company Name	Money Partners
Years of Establishment	15-20
Headquarters	Japan
Office Locations	Tokyo, Japan, and Hong Kong
Regulation	Financial Services Agency (FSA)
Tradable Assets	Forex, Stocks, Indices, Commodities, Cryptocurrencies
Account Types	Standard, Raw ECN, MT4 ECN, Islamic
Minimum Deposit	¥10,000
Leverage	Up to 1:400
Spread	As low as 0 pips
Deposit/Withdrawal Methods	Bank transfer, Credit/debit cards, E-Wallets
Trading Platforms	MetaTrader 4, MetaTrader 5, Money Partners' proprietary platform
Customer Support Options	Chat service, Inquiry form, Phone

Overview of Money Partners

Money Partners, headquartered in Japan, operates as a regulated forex and CFD broker under the Financial Services Agency (FSA). The company offers a selection of account types, including Standard, Raw ECN, MT4 ECN, and Islamic, each with specific minimum deposits and leverages. Traders can access a range of tradable assets encompassing forex, stocks, indices, commodities, and cryptocurrencies. Money Partners provides access to multiple trading platforms, including MetaTrader 4, MetaTrader 5, and its proprietary platform. They offer various deposit and withdrawal methods and extend customer support through various channels, including inquiries, chat, email, and phone. However, the company appears to exclusively conduct business in Japanese as per their website.

Regulation

The authorized status employed by Money Partners involves regulation by the Financial Services Agency (FSA) of Japan. Their license number 2028 signifies compliance with Japanese financial regulations pertaining to forex and CFD brokerage services. This regulatory authority oversees the financial activities of the company within Japan and enforces adherence to established financial laws and guidelines.

The FSA-regulated license status signifies that Money Partners operates under the supervision of the Japanese government's financial regulatory body. This type of regulation aims to maintain the financial stability and transparency of financial service providers, ensuring their compliance with legal and operational standards. Advantages associated with this regulation include increased oversight, which can contribute to investor confidence and the prevention of financial misconduct. It also aligns the brokerage with national financial regulations, providing a level of assurance to traders operating within the Japanese market.

Pros and Cons

Pros	Cons
Regulated Brokerage	Japanese-Language Only
Multiple Account Types	Limited Leverage for Cryptocurrencies
Range of Tradable Assets	Withdrawal Fees
Accessible Trading Platforms	Inactivity Fee
Customer Support Options

Pros:

Regulated Brokerage: Money Partners operates as a regulated forex and CFD broker under the Financial Services Agency (FSA) of Japan, ensuring compliance with local financial regulations and enhancing trader confidence.

Multiple Account Types: The company offers various account types, including Standard, Raw ECN, MT4 ECN, and Islamic, accommodating different trading preferences and minimum deposit requirements.

Range of Tradable Assets: Money Partners provides access to a range of tradable assets, including forex, stocks, indices, commodities, and cryptocurrencies, allowing traders to diversify their portfolios.

Accessible Trading Platforms: Traders can choose from multiple trading platforms, including MetaTrader 4, MetaTrader 5, and Money Partners' proprietary platform, offering flexibility and choice.

Customer Support Options: The brokerage offers various customer support channels, such as inquiries, chat, email, and phone, ensuring accessibility for clients seeking assistance.

Cons:

Japanese-Language Only: Money Partners appears to exclusively conduct business in Japanese, potentially limiting accessibility for non-Japanese-speaking traders.

Limited Leverage for Cryptocurrencies: While the broker offers leverage for other assets, the maximum leverage for cryptocurrencies is relatively low at 1:2, potentially restricting trading opportunities for cryptocurrency enthusiasts.

Withdrawal Fees: Certain withdrawal methods incur fees, such as the ¥550 fee for withdrawing funds to a Japanese bank account via bank transfer, which could affect the cost-effectiveness of transactions.

Inactivity Fee: Money Partners imposes a ¥1,000 inactivity fee per month for accounts with no trading activity for six months or more, which may discourage occasional or inactive traders.

Monolinguistic Website/Services

Money Partners' website operates exclusively in the Japanese language, limiting access and usability for individuals who do not comprehend Japanese. The absence of multilingual support or translation options could pose a considerable barrier to international users seeking to navigate the platform effectively. This language restriction may hinder the accessibility of vital information and services, potentially deterring non-Japanese-speaking traders from utilizing Money Partners' offerings.

Market Instruments

Money Partners offers forex, stocks, indices, commodities, and cryptocurrencies for trading. Details are as follows:

Forex: Money Partners provides access to the forex market, allowing traders to engage in currency trading. This involves buying one currency while simultaneously selling another. Examples of forex products offered include major and minor currency pairs such as EUR/USD, USD/JPY, and GBP/USD.

Stocks: The brokerage offers trading in stocks, which are ownership shares of publicly-traded companies. Traders can invest in individual stocks, potentially benefiting from price fluctuations.

Indices: Money Partners enables trading on indices, which are a collection of stocks representing a particular market or sector. Traders can speculate on the performance of these indices, such as the Nikkei 225, S&P 500, or the DAX 30.

Commodities: Commodities trading allows users to speculate on the prices of raw materials like oil, gold, and agricultural products. Money Partners may offer access to various commodities.

Cryptocurrencies: Money Partners caters to cryptocurrency enthusiasts by facilitating trading in digital currencies like Bitcoin. However, the maximum leverage for cryptocurrencies is limited to 1:2, potentially affecting trading opportunities.

Here is a table comparing Money Partners to other brokers in this regard:

Broker	Market Instruments
Money Partners	Forex, Stocks, Indices, Commodities, Cryptocurrencies
OctaFX	Forex, Indices, Commodities, Cryptocurrencies
FXCC	Forex, Indices, Commodities
Tickmill	Forex, Indices, Commodities
FxPro	Forex, Stocks, Indices, Commodities, Cryptocurrencies

Account Types

Money Partners offers four account types: Standard, Raw ECN, MT4 ECN, and Islamic. Specifics are as follows:

Standard Account: The Standard Account offered by Money Partners is tailored to beginner traders with a minimum deposit requirement of ¥10,000. This account type features spreads of 1.5 pips or higher, offering favorable conditions for trading various assets.

Raw ECN Account: Money Partners' Raw ECN Account is designed for experienced traders seeking tight spreads. It necessitates a higher minimum deposit of ¥100,000 and offers spreads starting from 0 pips.

MT4 ECN Account: The MT4 ECN Account is aimed at traders who prefer the MetaTrader 4 platform and tight spreads. It requires a minimum deposit of ¥10,000 and offers spreads starting from 0 pips.

Islamic Account: Money Partners offers an Islamic Account designed for Muslim traders, providing a swap-free option. This account type shares a minimum deposit requirement of ¥10,000 and features spreads of 1.5 pips or higher.

Account Type	Minimum Deposit	Spreads
Standard Account	¥10,000	1.5 pips or higher
Raw ECN Account	¥100,000	0 pips or higher
MT4 ECN Account	¥10,000	0 pips or higher
Islamic Account	¥10,000	1.5 pips or higher

How to open an account？

1. The first step would be to navigate to the red “Open Checking Account” button, which is located at the top right side of the screen.

2. After inputting personal information and contact information, there will be a verification of the phone number or email.

3. Last, in order to complete the accout creation process, the user is required to possess a Japanese ID, meaning that the services of Money Partners are not available to international customers.

4. Once Money Partners verifies the information, the account creation is completed.

Minimum Deposit

Money Partners offers varying minimum deposit rates across its account types to cater to different trading preferences. The Standard and MT4 ECN accounts have a minimum deposit requirement of ¥10,000, while the Raw ECN account demands a higher deposit of ¥100,000. The Islamic account also requires a ¥10,000 minimum deposit. These distinct deposit rates allow traders to choose an account type that aligns with their trading goals and financial capacity, promoting flexibility within the brokerage's offerings.

Leverage

Money Partners provides varying leverage options for different market instruments. The company offers a maximum leverage of up to 1:400 for forex trading, 1:20 for stocks, 1:100 for indices and commodities, and 1:2 for cryptocurrencies. This range of leverage ratios caters to traders with varying risk appetites and preferences, allowing for different levels of leverage depending on the asset class being traded.

The following table compares Money Partners to competing brokerages in terms of maximum leverage:

Broker	Forex	Stocks	Indices	Commodities	Cryptocurrencies
Money Partners	1:400	1:20	1:100	1:100	1:2
OctaFX	1:500	N/A	1:500	1:125	1:2
FXCC	1:300	N/A	1:300	1:200	1:5
Tickmill	1:500	N/A	1:500	1:125	1:5
FxPro	1:500	N/A	1:500	1:125	1:10

Spread

Money Partners provides spreads for its trading services that are determined by factors such as the currency pair and prevailing market conditions. In the case of the Raw ECN and MT4 ECN accounts, spreads commence at 0 pips, which can be appealing to traders looking for narrower spreads. Conversely, the Standard account offers spreads starting at 1.5 pips or higher, providing an option with wider spreads.

Deposit & Withdrawal

Money Partners offers a selection of deposit and withdrawal methods to facilitate transactions for its clients. These methods include bank transfers, credit/debit card payments, PayPal, Bitcoin, and various other e-wallet options. While the brokerage does not charge deposit fees, it is important to note that withdrawal fees may apply for certain methods, such as a ¥550 fee for withdrawing funds to a Japanese bank account via bank transfer. The availability of multiple payment options provides flexibility for clients to choose the most convenient method for their financial transactions, depending on their preferences and location.

Trading Platforms

Money Partners provides traders with access to multiple trading platforms, offering flexibility and choice. These platforms include MetaTrader 4, MetaTrader 5, and Money Partners' proprietary platform. MetaTrader 4 and MetaTrader 5 are widely recognized in the industry and favored for their comprehensive trading features and technical analysis tools. Money Partners' proprietary platform likely offers a unique trading experience.

The following table compares the trading platforms offered by Money Partners to those of other competing brokerages:

Broker	Trading Platforms
Money Partners	MetaTrader 4, MetaTrader 5, Proprietary Platform
OctaFX	MetaTrader 4, MetaTrader 5, cTrader
FXCC	MetaTrader 4, MetaTrader 5
Tickmill	MetaTrader 4, MetaTrader 5, WebTrader
FxPro	MetaTrader 4, MetaTrader 5, cTrader, FxPro Edge

Customer Support

Money Partners offers multiple customer support options, including phone support, an inquiry form, and a chat feature, allowing clients to choose the most suitable channel for their inquiries and assistance needs.

Phone Support: Money Partners offers phone support through the number 0120-860-894, available during limited hours from Monday to Friday, 9:00 AM to 6:30 PM. This channel allows clients to make direct inquiries and receive assistance over the phone.

Inquiry Form: Clients can utilize an inquiry form on Money Partners' website to submit their queries or requests. This method provides a written channel for communication and is accessible for clients seeking assistance.

Chat Feature: Money Partners provides a chat service for clients to engage in real-time conversations with support representatives. This live chat feature is available during specified hours and offers a convenient way to receive immediate assistance.

Conclusion

Money Partners emerges as a regulated forex and CFD brokerage with a clear focus on providing financial services to a Japanese clientele. Founded over a decade ago, the company boasts a track record of compliance with the Financial Services Agency (FSA) of Japan, underscoring its commitment to adhering to stringent regulatory standards. Offering a range of trading platforms, including MetaTrader 4 and 5, as well as their proprietary platform, Money Partners caters to traders seeking various tools for their financial endeavors. Additionally, the broker extends multiple customer support options, enabling clients to access assistance through phone inquiries, inquiry forms, and live chat services during specified hours.

While their trading account options cater to a variety of trading preferences, the lack of website accessibility in languages other than Japanese and the requirement for a Japanese address during registration suggest a primary focus on serving domestic traders. This geographical limitation, coupled with potential language barriers, may deter international traders seeking their services.

FAQs

Q: What is Money Partners' main regulatory status？

A: Money Partners is regulated by the Financial Services Agency (FSA) of Japan.

Q: Can clients outside of Japan access Money Partners' services？

A: Money Partners appears to primarily serve a Japanese clientele, limiting accessibility for international traders.

Q: What are the available trading platforms at Money Partners？

A: Money Partners offers MetaTrader 4, MetaTrader 5, and its proprietary trading platform.

Q: How can clients contact Money Partners' customer support？

A: Clients can reach out through phone support, an inquiry form, or a live chat feature during specified hours.

Q: Are there deposit fees at Money Partners？

A: Money Partners does not charge deposit fees, but withdrawal fees may apply for certain methods.

Q: What are the minimum deposit rates for Money Partners' accounts？

A: Money Partners provides varying minimum deposit rates, starting at ¥10,000 for some account types and ¥100,000 for others.

Aspect	Information
Registered Country	Japan
Founded Year	15-20 years ago
Company Name	Goldenway Japan Co., Ltd.
Regulation	Regulated in Japan by the Financial Services Agency
Minimum Deposit	Not specified
Maximum Leverage	Up to 25x for most major currency pairs; 12.5x for specific pairs (TRY/JPY, ZAR/JPY, MXN/JPY)
Spreads	Spreads on various currency pairs
Trading Platforms	MT4 trading system and GX trading system
Tradable Assets	FX (30 currency pairs) and Commodity CFDs
Account Types	Not specified
Demo Account	Not specified
Islamic Account	Not specified
Customer Support	Phone, email, LINE messaging platform
Payment Methods	Bank Transfer
Educational Tools	FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, FXTF E-mail Magazine

Overview of FXTF

FXTF, also known as Goldenway Japan Co., Ltd., is a regulated financial entity based in Japan. With a history of 15-20 years, it operates under the supervision of the Financial Services Agency of Japan. FXTF offers trading services in the forex market, providing margin trading on 30 currency pairs and commodity CFDs. The company has a spread on various currency pairs, allowing traders to execute trades with relatively tight differences between buying and selling prices.

FXTF provides two trading platforms: the MT4 trading system and the GX trading system. The MT4 system offers PC and mobile versions for download. On the other hand, the GX trading system is designed for beginners and features a user-friendly interface.

Customer support is available through phone, email, and the LINE messaging platform. Deposits and withdrawals can be made through bank transfers, and FXTF offers quick deposit services with no additional costs. The company also provides various trading tools such as the Future Chart, Technical Analysis Commentary, Margin Calculator, and an email magazine to enhance the trading experience.

Pros and Cons

FXTF (ゴールデンウェイ・ジャパン株式会社) offers a range of features and services for traders interested in margin trading. As a regulated entity in Japan, FXTF is overseen by the Financial Services Agency. With low spreads on various currency pairs and leverage options of up to 25x, FXTF aims to attract traders looking for potential profit opportunities. The availability of both the MT4 and GX trading platforms caters to different preferences and trading styles. However, it is important to consider some limitations, such as the lack of detailed information regarding account types and demo accounts, as well as the limited payment methods restricted to bank transfers. Customer support options are also limited, and the absence of live chat or a dedicated FAQ section might be a drawback for some traders. Despite these drawbacks, FXTF's regulatory compliance and range of tradable assets make it a platform worth considering for individuals interested in margin trading.

Pros	Cons
Registered in Japan and regulated by the Financial Services Agency	No specified information about minimum deposit requirements, account types, demo accounts, or Islamic accounts
Offers leverage options for trading, up to 25 times for most major currency pairs	Limited information provided about educational tools and resources
Accepts bank transfers as a payment method	No information on the company's website regarding expiry date or nature of the “No Sharing” license type
Provides two trading platforms: MT4 and GX trading systems	Limited options for payment methods other than bank transfer
Offers a range of trading tools	Limited customer support options, no live chat or dedicated FAQ section
Provides customer support through phone, email, and LINE messaging platform

Is FXTF Legit？

FXTF (ゴールデンウェイ・ジャパン株式会社) is a regulated entity in Japan. It holds a Retail Forex License, which is regulated by the Financial Services Agency of Japan. The license number is 関東財務局長（金商）第258号. FXTF obtained its license on September 30, 2007. The licensed institution is located at 2-11-15 Mita, Minato-ku, Tokyo. Their phone number is 0345776777. The company is certified by the regulatory agency, and the certified documents can be found in Annex1 and Annex2. Unfortunately, no information is provided regarding the website, email address, expiry date, or the nature of the “No Sharing” license type.

Market Instruments

FXTF is a financial platform that provides investors with a range of market instruments to engage in margin trading.

FX: FXTF offers margin trading services on 30 currency pairs, known as FX. This instrument allows investors to participate in the foreign exchange market. FX focuses on investing in foreign currencies, providing real-time rates for trading activities. FXTF provides real-time rates for currency pairs such as USD/JPY, EUR/JPY, GBP/JPY, and AUD/JPY.

Commodity CFD: In addition to currency pairs, FXTF provides Commodity CFDs, including XAU/USD (Gold/USD) and XAG/USD (Silver/USD). These instruments allow investors to trade in the price movements of gold and silver against the U.S. dollar. The prices for these commodities are quoted in the respective currency pairs, and the spread indicates the difference between the buying and selling prices.

Pros	Cons
Wide range of currency pairs for FX trading	Limited payment methods
Availability of commodity CFDs for trading	Lack of detailed information on account types
Ability to profit from both rising and falling prices	Limited customer support options
Real-time rates provided for trading activities	No live chat or dedicated FAQ section
Access to trade gold and silver against USD	Lack of demo accounts

How to Open an Account？

STEP 1: Application for opening an account

• Click on the “口座開設” (Account Opening) button.

• Confirm and agree to the contents of the delivery documents.

• Enter your customer information, such as name and date of birth.

• After completing the application, check your email for an application reception email.

STEP 2: Submission of confirmation documents

• Depending on the identity verification method, there are two patterns:

• Take a selfie and a confirmation document from your smartphone.

• Speed opening with a smartphone:

1. After confirming your identity, the account opening examination will be conducted, and upon passing the examination, the account opening will be completed.

• Choose one of the three submission methods: “upload,” “email,” or “mail.”

• Upload your scanned or photographed identity verification documents and My Number verification documents.

1. Normal opening:

1. Alternatively, attach the documents to an email and send them to the specified email address.

1. If mailing, prepare copies of the verification documents and send them to the designated address.

STEP 3: Account opening review

• Your application will undergo an examination.

• The results of the screening will be sent to the main email address registered on the day of application.

STEP 4: Account opening completed

• Await the examination results.

• Once the account opening is approved, the process is completed.

Leverage

FXTF offers leverage options for trading. For most major currency pairs, traders can apply leverage of up to 25 times their initial investment. However, for specific currency pairs like TRY/JPY, ZAR/JPY, and MXN/JPY, the leverage available is limited to 12.5 times the initial investment.

Spreads

FXTF provides spreads on various currency pairs. The spreads offered are as follows: 0.1 pips on USDJPY, 0.3 pips on EUR/JPY, 0.2 pips on EURUSD, 0.6 pips on GBPJPY, 1.0 pips on NZDJPY, and 0.7 pips on GBPUSD. These spreads allow traders to execute their trades with relatively tight differences between buying and selling prices.

Deposit & Withdrawal

For quick deposits, customers can choose between two procedures: using their personal page or visiting a bank window or ATM. The company covers the commission fees for this type of deposit, so customers do not bear any additional costs. Deposits are reflected immediately in the trading account, with some exceptions. The minimum deposit amount for this type of deposit starts from 1,000 yen.

FXTF provides 24-hour quick deposit services, allowing customers to deposit funds into their trading accounts at any time. Additionally, they offer a “Same-day Withdrawal Service” for expedited withdrawal requests. If a withdrawal request is made before 9:00 a.m. on weekdays, the funds will be transferred to the customer's account on the same day. However, the availability of same-day withdrawals is subject to certain conditions, such as the withdrawal amount.

FXTF offers an online deposit service called “Quick Deposit” for customers who have an Internet banking contract with their affiliated banks. This service supports deposits from banks such as MIZUHO, PayPay, MUFG, and Rakuten and etc. Deposits made through this service are reflected immediately in the trading account, and the transfer fee is free. The minimum deposit amount for this service starts from 1,000 yen, and deposits can be made in units as small as 1 yen.

The minimum withdrawal amount at FXTF is set at 1,000 yen. However, it is important to note that withdrawals of less than 1,000 yen are only possible at the time of cancellation, and such transactions are processed by the company itself.

Pros	Cons
Quick deposit options	Limited information on withdrawal fees and processing times
Same-day withdrawal service available	Minimum withdrawal amount of 1,000 yen
Free transfer fees for deposits	Withdrawals less than 1,000 yen only possible at the time of cancellation

Trading Platforms

FXTF offers two trading platforms: the MT4 trading system and the GX trading system.

MT4 trading system

The MT4 trading system, also known as Metaquotes version, provides multiple options for traders. The PC installation version allows users to download the platform and access a comprehensive manual for operating it. Additionally, there is a PC browser version available, which also has a separate manual for login and operation. Traders who prefer mobile trading can download the MT4 App for iOS, Android, or iPad devices, with operation manuals provided for each platform.

GX trading system

On the other hand, the GX trading system is a comprehensive platform specifically designed for trading FX and commodity CFDs. It is recommended for beginners due to its easy-to-understand interface and simple operation. The PC web browser version of the GX trading system features a sleek design and incorporates TradingView, a widely recognized charting and analysis tool. Traders can access live trading and refer to the FX and Commodity CFD operation manuals for guidance. The smartphone version of the GX trading system is also available for both iOS and Android devices, for traders who want to trade anytime, anywhere.

Pros	Cons
Accessible through various devices	Lack of detailed information on account types
MT4 platform available for PC, mobile	Limited payment methods restricted to bank transfers
GX trading system suitable for beginners	Limited customer support options
GX platform incorporates TradingView	No live chat or dedicated FAQ section

Trading Tools

FXTF offers a range of trading tools to enhance the trading experience for its users.

1. FXTF Future Chart is a trading tool provided by FXTF that allows users to predict future price movements based on past price data. It includes a trading signal feature that displays buy and sell points on the chart, making it user-friendly even for those without extensive chart analysis knowledge. The Future Chart can be accessed through the member-only page “My Page” or the “GX Web Browser Version” after logging in. It's important to note that the rates displayed on the Future Chart may differ from those on the trading system due to different rate distributors.

2. Technical Analysis Commentary is another trading tool offered by FXTF. It provides an explanation of technical analysis, which involves predicting future price movements by analyzing past market trends. The commentary is presented in an easy-to-understand manner, making it suitable for individuals interested in studying charts and enhancing their technical analysis skills. The tool covers various aspects of technical analysis, including trends and their classifications.

3. Margin Calculator is a tool provided by FXTF that helps traders calculate the margin required for their trades. Margin refers to the collateral required to open and maintain positions in the forex market. The Margin Calculator assists traders in determining the amount of margin needed based on the trade size, leverage, and currency pair being traded. This tool helps traders manage their risk and make informed decisions when executing trades.

4. FXTF E-mail Magazine is an informational service provided by FXTF. It is a newsletter that targets customers who have an account with Mr. Tomorani Saito, the Representative Director of Win-invest Japan Co., Ltd., a well-established FX school. The e-mail magazine provides strategies directly linked to trading and market direction predictions. The newsletter is authored by Masaru Sugita, the Chairman of Win-invest Japan Co., Ltd., and Tomorani Saito, the Representative Director of the FX school. It offers valuable insights and analysis for subscribers interested in staying updated with market trends and trading strategies.

Pros	Cons
FXTF Future Chart helps predict price movements based on past data.	Rates on Future Chart may differ from those on the trading system.
Technical Analysis Commentary enhances understanding of technical analysis.	Limited information on the depth and scope of the commentary.
Margin Calculator assists in managing risk and making informed decisions.	Possible limitations or complexity in the calculation process.
FXTF E-mail Magazine provides valuable insights and analysis.	Limited information on the frequency and reliability of the newsletter.

Trading Hours

FXTF has defined trading hours for both winter and summer seasons. During winter, the trading hours are from Monday 7:05 am to Saturday 6:50 am. However, there is a scheduled maintenance period from Tuesday to Friday, lasting from 6:55 am to 7:05 am, which lasts for 10 minutes. In the summer season, the trading hours start at Monday 7:05 am and end on Saturday 5:50 am. Similarly, there is a maintenance period from Tuesday to Friday, lasting from 5:55 am to 6:05 am, which also lasts for 10 minutes. These trading hours provide a structured timeframe for traders to engage in financial activities with FXTF.

Customer Support

Reception Time: FXTF offers customer support throughout the week, with 24-hour availability during specific hours. During winter time, you can reach them from Monday 8:00 am to Saturday 7:00 am. In summer time, their support hours are Monday 8:00 am to Saturday 6:00 am. However, support is not available on weekends and during year-end and New Year holidays.

Inquiries by Phone: FXTF provides assistance regarding account opening and trading services via phone. You can contact them at 0120-445-435. The phone menu offers different options for specific inquiries. Option 1 is for inquiries about “Forex/Commodity CFD Trading,” option 2 is for inquiries about “account opening” and “deposits and withdrawals,” and option 3 is for “other inquiries.”

Inquiries by Email: For urgent matters, it is recommended to contact FXTF by phone. However, you can also send inquiries via email to support@fxtrade.co.jp. When reaching out via email, it is important to include your name and login ID, especially for customers with DEMO or LIVE accounts.

Inquiries via LINE: FXTF also offers customer support through the messaging platform LINE. However, for urgent matters, contacting them by phone is advised. To add FXTF as a friend on LINE, you can use the LINE ID @GWFX. Please avoid sharing personal information or account details in the chat support.

Conclusion

FXTF is a regulated financial platform based in Japan, offering trading services in the form of margin trading for currency pairs and commodity CFDs. It has been operating for approximately 15-20 years and is regulated by the Financial Services Agency in Japan. FXTF provides spreads on various currency pairs and offers leverage options of up to 25 times the initial investment for most major currency pairs, with a slightly lower leverage of 12.5 times for specific pairs. The platform supports two trading systems: MT4 and GX, catering to different trader preferences. FXTF also provides trading tools such as the FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and an informative email magazine. Customer support is available via phone, email, and the LINE messaging platform during specified hours. FXTF offers deposit and withdrawal services, with various methods available for customers to manage their funds. Overall, FXTF provides a regulated trading environment with offerings for traders interested in margin trading of currency pairs and commodity CFDs.

FAQs

Q: What is the leverage offered by FXTF？

A: FXTF offers leverage of up to 25 times for most major currency pairs and 12.5 times for specific pairs like TRY/JPY, ZAR/JPY, and MXN/JPY.

Q: What are the trading platforms provided by FXTF？

A: FXTF offers the MT4 trading system and the GX trading system as trading platforms.

Q: What market instruments can I trade with FXTF？

A: FXTF provides trading services for FX (30 currency pairs) and Commodity CFDs.

Q: How can I open an account with FXTF？

A: To open an account with FXTF, you need to complete an application, submit confirmation documents, undergo an account opening review, and await the approval.

Q: What are the deposit and withdrawal options with FXTF？

A: FXTF offers various deposit options, including quick deposits through personal pages or bank windows/ATMs. Withdrawals can be made with a same-day withdrawal service, subject to certain conditions.

Q: What are the customer support options provided by FXTF？

A: FXTF offers customer support through phone, email, and the LINE messaging platform.

Q: What are the trading tools offered by FXTF？

A: FXTF provides trading tools such as FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and FXTF E-mail Magazine.

Q: What are the trading hours of FXTF？

A: FXTF has defined trading hours during both winter and summer seasons, with scheduled maintenance periods.

Q: Is FXTF regulated？

A: Yes, FXTF is a regulated entity in Japan, holding a Retail Forex License regulated by the Financial Services Agency.

Q: How long has FXTF been in operation？

A: FXTF has been operating for 15-20 years.