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اردو
Resolved
Unable to log in to the platform website, unable to add to positions
Mediating Parties
Exness
Issue
Others
Requirement
other
Settlement Amount
$7,000(USD)
Time
77day18hour

Mediation Status
Hong Kong5h
Resolved
FX3281241549
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong03-20
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong03-20
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong03-19
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FX3281241549



This entire afternoon, starting from around 1 PM, I've been trying to log in but couldn't at all. It's been loading all day. And this afternoon, wasn't the gold market very unfavorable? I wanted to deposit funds but couldn't at all. I tried over ten times, and it kept failing to deposit. I have a total of 13 accounts, each with $420, and they all got liquidated. Later, I managed to deposit once, $1,000, making a total of $7,000. My liquidation was caused by your platform's inability to let me deposit and log in to the website. Your platform should compensate me.




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