Global Broker Regulation Inquiry App
About WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
MT4 connection abnormality
Mediating Parties 
FXCM
Issue
Others
Requirement
other
Settlement Amount
$0(USD)
Time
60day16hour
Mediation Status
Hong Kong2023-09-14
Resolved 
FEILONGZAITIAN5743
FEILONGZAITIAN5743United Kingdom2023-08-15
Reply FXCM
Thank you for the information. Please note that markets for forex, commodity, indexes, etc. are closed on weekend. So the related products are unavailable to be traded. Now and then we'll maintain our server during the period of time to better serve you in trading time. Please contact us, if you have any problem. Thank you.
Reply
Hong Kong2023-07-17
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-07-17
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-07-15
Start Mediation FEILONGZAITIAN5743
FEILONGZAITIAN5743On Saturday and Sunday, the MT4 software was unable to connect and displayed as not connected. Multiple attempts to connect were ineffective!
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
The withdrawal is not processed and the platform has a serve lagging
China
Next
The server is not working, it was unexpectedly shut down on Saturday and Sunday
China
To view more
Download the WikiFX App
