Upon reviewing your withdrawals, because you are holding a position, a direct withdrawal would trigger a liquidation of the position. Your withdrawal has been processed after you closed your position. We notice that you have been encountering a poor internet connection, even in your online consultation. We recommend that you switch the network and try again. We find that at the same time other customers have a normal connection. Sometimes it's a little bit slow to link to foreign servers with domestic network, so you can try to switch to other network lines. We can also provide the appropriate proxy server. If you want to check your order, please submit an order review request on the website. Thank you!

Thank you for the information. Please note that markets for forex, commodities, indexes, etc. are closed on weekend. So the related products are unavailable to be traded. Now and then we'll maintain our server during the period of time to better serve you in trading time. Please contact us, if you have any problems. Thank you.

Today Saturday, I was unable to log in to both the computer and mobile platforms. Usually, building and closing positions on mobile phones often fails, so it's better to try multiple times. The computer may often get stuck reading.