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اردو
Resolved
Close customer background account and password, freeze account, privately without customer's permission.
Mediating Parties 
FXCM
Issue
Others
Requirement
Withdrawal
Settlement Amount
$1,000,000(USD)
Time
18day17hour
Mediation Status
Hong Kong2023-07-27
Solved after user's confirmation 
YANGDONG199301016
YANGDONG199301016United Kingdom2023-07-25
Reply FXCM
Kindly be informed that all your withdrawal applications have been processed, and the related account is closed now without any balance. Please reach out to FXCM if you have any problems. Thank you.
Reply
Hong Kong2023-07-10
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-07-10
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-07-08
Start Mediation YANGDONG199301016
YANGDONG199301016Without customer's permission, customer's background account and password are closed, and the account is frozen so that customer cannot withdraw money.
Start Mediation
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