easyMarketsReply

2023-01-06 10:43

Cyprus

Reply

The customer has two short orders for gold. The MT5 system automatically closed the order with the most losses due to the margin rate less than 30%. So the order with 0.3 lot was forcibly closed. Please pay attention to the margin rate in your account when trading.

wunaitSupplemental Materials

2023-01-04 09:21

China

Supplemental Materials

The intaday quotations of gold slumped at 11:24, January 3th, 2023, reaching to the lowest level of 1828. I used the trading software of easyMarkets which locked the trading direction and caused a loss of more than 900 to me. I resolutely ask them to compensate for it.

wunaitStart Mediation

2023-01-03 11:54

China

Start Mediation

我在易信交易平台有两笔现货黄金空单交易，一笔0.01的1830.78,另一手开仓价格0.3手1838.66买入金十数据看盘11:23分金价走势到1843.16打开mt5一看已经被平掉了，然而0.01手的保存在，然而平掉的0.3手黄金空单造成单笔135美金损失后现在现货黄金价格立马大趋势下跌至最低至1840.83我怀疑易信平台恶意干预平仓交易使我造成账户亏损