Dear customer, with respect to your problem, you can reach out to the platform 24 hours customer service for help, or send an email to the official customer service - support@exness.com (ensure the correct email address) with your registered email at our platform. If you contacted us, please still reply to the email or contact the 24 hours online customer service for help. Have a good time.

I am a loyal user of exness for at least five or six years. Recently, I haven't been able to log in to the exness website, so I can't get money. After entering the user name and password, you will be prompted "An error occurred, please try again later." Even if the correct information is entered. Use "Forgot Password" to reset the password. After entering the mailbox, you will still be prompted "Error occurred, please try again later." Since the beginning of this week, the computer terminal MT4 has been 'unable to log in'. Does anyone have the same problem as me?