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Resolved
After the stock trading market closed, the client's position is closed at a price much higher than the market price.
Object 
D prime
Issue
Others
Requirement
compensation
Amount
$1,896(USD)
Time
92day2hour
Mediation Progress
Hong Kong2023-01-01
Resolved 
H Huang
H HuangSingapore2022-12-02
Reply D prime
Dear customer, Doo Prime never closed users' positions maliciously at a price higher than that of market. Please reach out to the official stall for help if you have any questions about your account.
Reply
Hong Kong2022-10-08
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-10-08
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-10-01
Start Mediation H Huang
H HuangAfter the trading close (the Post-Market has ended),On the premise that there is sufficient margin, the client's position is closed at a price much higher than the market price.
Start Mediation
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Previous Post
On September 26, 2022, the network was disconnected for 19 minutes, causing heavy losses to customers. So far, no compensation has been paid.
China
Next
Everyone will not open the market today. If you want to open the market, the spread will expand and cause losses. It is an irresponsible practice.
China
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