SHENHUAZHINENG
2022-09-30 12:53
China
2022年9月26日断网19分钟,给客户造成重大损失,至今未赔偿未处理
[Object]
Doo Prime
[Issue]
Others
[Requirement]
compensation
[Amount]
$1,406(USD)
[Time]
92day21hour
SHENHUAZHINENGResolved
2023-01-01 10:43
China
Doo PrimeReply
2022-12-02 10:42
Singapore
Reply
Dear customer, Doo Prime has never disconnected the network maliciously to interfere in users' trading. Please reach out to the official custome service for help, if you have any questions about your account.
WikiFX Overseas Customer ServiceContact Broker
2022-09-30 18:23
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2022-09-30 15:47
Hong Kong China
Verified
SHENHUAZHINENGStart Mediation
2022-09-30 12:53
China
Start Mediation
2022年9月26日断网19分钟,给客户造成重大损失,至今未赔偿未处理。
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