IEXSReply

2022-10-18 08:39

United Kingdom

Reply

Dear IEXS user, three departments of IEXS including transaction, compliance, and transaction review will conduct a joint investigation on the complaint. At present, we have suspended the account and trading service due to being under review. And you have been informed of the relevant information at the first time. The case will be followed up by the compliance department. At the same time, you will be informed of the latest review process by official email. Thank you for your information. Please continue to reach out to us if you have any questions. Customer service hotline: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for supporting us. Have a good time in trading.

tea99795Start Mediation

2022-09-22 19:34

China

Start Mediation

我手工交易了0.5手原油空单，因为9月初原油大跌，平仓获利，9月8日申请出金，但是9月9日晚上iexs以违规交易审核理由，不给出金，把我的mt4账户和后台账户的登陆密码全部修改，我们不做早盘，不做延迟，趋势单持仓，扣着我们的库存费，到了最后盈利了不给出金，可笑的理由是涉及违规交易，8月30日以后的盈利不给，那你平台风控为什么不是8月30日通知我，结果平台说自己有一个免责霸王条款，可以不通知客户何时违规，哪里违规，然后可以不给出金，这样的平台霸王条款就是流氓条款，我们不把他曝光，他还要坑害其他交易者，他认为在国内没有办事处，我们就没有办法了。现在我们通过第三方介入，让平台把该给我的本金和盈利返还给我们，否则我们就和他死磕一辈子。