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Resolved
Withdrawal application shows success but no funds was received
Object
Alpari Alpari
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$2,500(USD)

Time

39day14hour

Mediation Progress
Resolved
WANGSQ
Reply
Alpari
Thank you for contacting us. In terms of the problem that the money you withdrew did not arrive, we have transferred your complaint to the financial department, which will contact the payment provider for checking the withdrawal. After a few days of investigation, we confirm that the withdrawal problem was finally dealt with on July 1, when the relevant department had sent the withdrawal receipt to your registered email address. We are deeply sorry for the inconvenience and worries caused. If you have any queries, please feel free to contact us. Thank you for your support to Alpari. And we hope that our service is helpful and aim to provide you with better service.

Reply

Supplemental Materials
WANGSQ
The trading account I provided is not correct due to the incorrect last number, and the correct trading account is 14****480

Supplemental Materials

Contact Broker
WikiFX Overseas Customer Service

Contact Broker

Verified
WikiFX Mediation Center

Verified

Start Mediation
WANGSQ
The withdrawal application is successful but no funds have been received. The withdrawal record is as follows: Order № 39700876 From Trading Account 143009480 To: China UnionPay 621792******8332

Start Mediation

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