Eriiiiiic
Unable to Withdraw
2020031880011651849
$3,000(USD)
44day23hour
EriiiiiicResolved
Alpari InternationalReply
Reply
Thank you for your information. 1, in terms of your withdrawal, the money that you withdrew in the evening of May 23 had been remitted from our system on May 24. But, according to the payment provider's efficiency, generally, customer will receive the money within five working days excluding Saturday and Sunday. We have sent the withdrawal receipt to the email registered with your FXTM account. If you have not received the money, please reach out to the official online customer service and provide the bank statement from May 23. Our finance department will check it and follow up the case. 2, in terms of the trading spread problem, we received an email on May 26 and conducted an investigation on the information. The relevant department had emailed the customer on June 3 about the result of investigation.
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基本上都是我求着出金都不给我出金又问我要转账的回执单说最晚几个小时到账然后一天过去了又跟我说转账的事不是我们平台的哦.,我真的头回见先扣你钱但是不给你汇款的平台
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