Resolved
EX platform maliciously stuck my fund for more than one months and does not withdraw
Object 
Exness
Issue
Unable to Withdraw
Requirement
2020031880011651849
Amount
$1,855(USD)
Time
33day23hour
Mediation Progress
Taiwan 2022-07-20
Resolved 
Justin48695
Justin48695Cyprus 2022-06-20
Reply Exness
In terms of the regular checking of your account, we are close to the completion of verification. Thank you for your cooperation. And the relevant regulatory department will review it as soon as possible. Once we get the result, we will send it to you by email. Please wait patiently. Thank you for your understanding and cooperation.
Reply
Hong Kong 2022-06-16
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-06-16
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan 2022-06-16
Start Mediation Justin48695
Justin48695I applied for a withdrawal on 5/12 and said that the account encountered a security audit and asked me to provide a bank statement proof of work and even the video call was completed, but the background showed that the funds had been reviewed but could not withdraw for more than a month! Customer service will only reply that it has been added Anxiety actually does nothing at all. As a big platform in the industry, it does not give out the principal + profit.
Start Mediation
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