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اردو
Resolved
The platform has a serious slippage and lags which causing loss
Mediating Parties 
EBC FINANCIAL GROUP
Issue
Severe Slippage
Requirement
other
Settlement Amount
$500(USD)
Time
45day11hour
Mediation Status
Hong Kong2022-04-24
Resolved 
SHIGUANG3578
SHIGUANG3578United Kingdom2022-03-25
Reply 
EBC FINANCIAL GROUP
EBC FINANCIAL GROUPAfter checking, the bid-ask spreads were up because of the low liquidity of opening before dawn, which is normal in the market.
Reply
United Kingdom2022-03-11
Reply EBC FINANCIAL GROUP
After checking, the bid-ask spreads were up because of the low liquidity of opening before dawn, which is normal in the market.
Reply
Hong Kong2022-03-10
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-03-10
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-03-10
Start Mediation SHIGUANG3578
SHIGUANG3578Without my permission, suspend my backstage account. The platform are suspected to be fraud. I will report to police if they do not compensate the loss.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
The margin was consumed up, which could not close the position
China
Next
Nothing happened during the day, and it slipped in a sudden. The platform service staff could not be found. Just try it here.
China
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