Customer's orders are traded at the market price. When the market price is lower or equal to 30% of the liquidation price, the liquidation triggers. XAUUSD experienced a relatively large fluctuation at 01:26, October 11, 2021, when the market price was lower than the liquidation price, the order was traded at the market price of 1750.85 after the price was triggered in the market. The previous price of the customer's order is 1754.74, which cannot be triggered at the liquidation price. Thus, this order was traded normally. If you have any question, please feel free to contact us.

I just opened the transaction and didn't find any problems. A few days later, when the advance payment was not enough according to the market, the platform would forcibly close the position. As a result, the platform didn't close the position, but I lost all the money in the account. I went to the after-sales service and said that it would be flat after a 30% ratio, but it also met this condition. The after-sales service also said that the market of the platform was like this, which was not their fault. Finally, I didn't settle the claim. Fraud platform. Beware of the scam.