Global Broker Regulation Inquiry App
About WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Unable to connect to the server
Mediating Parties 
FXCM
Issue
Others
Requirement
2020031861511974330
Settlement Amount
$12(USD)
Time
39day15hour
Mediation Status
Hong Kong2021-08-10
Solved after user's confirmation 
FX1505312117
FX1505312117United Kingdom2021-07-15
Reply FXCM
FXCM has received your feedback. We have contacted you over the phone before on the network connection problem. Please try the proxy server provided for you. This solution can usually solve your problem. If you have any further questions, please contact FXCM official website customer service at any time during service hours. Thank you again for your support to FXCM. We look forward to providing you with better dedicated services.
Reply
Hong Kong2021-07-01
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-07-01
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-07-01
Start Mediation FX1505312117
FX1505312117Can't connect to the server at 8 or 9 in the evening. It has been disconnected, resulting in unable to stop the loss.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
FXCM delayed withdrawals severely. The customer service said the withdrawals should take 5-10 working days. Is there some problem with their capital chain?
China
Next
Money disappeared
China
To view more
Download the WikiFX App
