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اردو
Resolved
FXCM delayed withdrawals severely. The customer service said the withdrawals should take 5-10 working days. Is there some problem with their capital chain?
Mediating Parties 
FXCM
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$1,000(USD)
Time
51day19hour
Mediation Status
Hong Kong2021-03-28
Resolved 
CHULONG
CHULONGUnited Kingdom2021-02-26
Reply FXCM
Dear customer, FXCM has received your feedback. However, the phone number and account number you provided may not be the correct phone number and account number registered with FXCM. Please confirm the correct information before contacting us. If you have any questions, you can always contact FXCM official website customer service during service hours. Thank you again for your support to FXCM. We look forward to providing you with better dedicated service.
Reply
Hong Kong2021-02-05
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-02-05
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-02-04
Start Mediation CHULONG
CHULONGFXCM delayed withdrawals severely. The customer service said the withdrawals should take 5-10 working days. Is there some problem with their capital chain?
Start Mediation
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