JIEHUA
2021-04-06 09:44
China
无故不审核投资者之前充值的入金凭证，导致后续无法再次充值补仓，赚投资者爆仓的钱。
[Object] 
TigerWit
[Issue]
Others
[Requirement]
2020031816211517242
[Amount]
$5,457(USD)
[Time]
33day5hour
JIEHUAResolved
2021-05-09 15:31
China
TigerWitReply
2021-04-09 15:28
United Kingdom
Reply
A colleague has contacted and explained clearly, and the company will not compensate according to the situation temporarily.
This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
WikiFX Mediation CenterReply
2021-04-06 10:46 
Hong Kong China
Hong Kong ChinaReply
Please provide the correct MT4/5 trading account.
WikiFX Overseas Customer ServiceContact Broker
2021-04-06 12:46 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2021-04-06 10:46 Hong Kong China
Hong Kong ChinaVerified
JIEHUAStart Mediation
2021-04-06 09:44
China
Start Mediation
赚投资者爆仓的钱，客服说已经下班无人审核，我提交审核时间是晚上10点多一点，外汇美盘开盘时间是9:30，作为一家外汇平台10点就已经无人值班，客服什么统统联系不上，第二天快10点回复说都下班了没人上班。第一次见外汇平台也是朝九晚五全部人那个时间下班不管投资者的。故意赚钱投资者爆仓钱，上次我们朋友也是因为充值显示故障无法充值全部爆仓
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations