Global Broker governance & inquiry App
Exposure

29 pieces of exposure in total

Others

Not transparent with withdrawal charges

I requested for capital withdrawal from my MT4 account to my borderless account at TransferWise. Since TFXI also has borderless account with TransferWise, borderless to borderless account transaction should not incurred any interbank charges. However, USD25 was still charged to my withdrawal amount on the pretext it’s for interbank charges, which as I explained is not true. When I argued further on this point, the support team just closed my ticket and said can’t helped me further.

Malaysia Malaysia 2020-06-02 11:00
Malaysia Malaysia 2020-06-02 11:00
Resolved

Disabled website

The website is disabled. It seems to have absconded.

Hong Kong China Hong Kong China 2020-04-06 20:20
Hong Kong China Hong Kong China 2020-04-06 20:20
Resolved

The withdrawal is unavailable for days.

The withdrawal hasn’t been received as expected within 7 to 14 workdays, which I have been waiting for 20 workdays. And the customer service didn’t reply to me.

Cambodia Cambodia 2020-01-17 15:58
Cambodia Cambodia 2020-01-17 15:58
Others

Stay Away from TriumphFX

This scammer placed the trade at during 15:13 and 21:43 and adjust the open time and price to 13:14 and 1197.50. This is totally false trade and scam technique.

Malaysia Malaysia 2019-11-22 15:57
Malaysia Malaysia 2019-11-22 15:57
Resolved

Unable to open the website

The website has been unavailable for more than 1 month!I received the remittance of one of my accounts registered 3 months ago yesterday.I still have an account in this platform.I have no access to the website and the withdrawal of profits.The so-called team didn’t deal with clients’ requisites.Be unable to do anything but anxious!

Hong Kong China Hong Kong China 2019-10-30 10:37
Hong Kong China Hong Kong China 2019-10-30 10:37
Resolved

The withdrawal was applied in July.Now the website was disconnected!

What happened to TriumphFX (tfxi.com)? I applied for the withdrawal of more than $10000 on July 19th.The platform didn’t reply to me.Recently,the website has been disconnected.(The last email I sent to them was on October 4th.I changed their website into taxi.com deliberately,while they didn’t modify it.) There was still $23,000 remaining in the platform.What should I do!

Hong Kong China Hong Kong China 2019-10-28 14:52
Hong Kong China Hong Kong China 2019-10-28 14:52
Unable to Withdraw

Withdrawal Scam

I’ve been trading on Triumph for 4 months. My account is 1387552. Everything was fine until I try to withdraw. I’ve waited for my money over a month. I only received a little amount a few days ago. This is a terrible support service, since they don’t even give me a response. My profit is 3337 USD. I don’t recommend investing here. Let me show you the detail of my making profit: 253125 4,337.09 2019-09-03 Approved Detail 252157 1,000.00 2019-08-14 Approved Detail

Russia Russia 2019-09-17 23:51
Russia Russia 2019-09-17 23:51
Resolved

The withdrawal was not received for two weeks

A request is needed to withdraw on this platform. I printed the form and filled in. The customer manager asked me to submit to him and wait. Days later,when I inquired about the process, he replied it’s in audit. It’s been two weeks! I haven’t seen any withdrawal records on the platform. I submit a request today, having no clues whether it’s right or wrong. Any way,the process of withdrawal on this platform is extremely different from that on others. I don’t know whether the manager has communicated with the customer service, or the platform just works this way. It has been two weeks since I applied for a withdrawal on the 26th day of last month.

Hong Kong China Hong Kong China 2019-09-06 11:40
Hong Kong China Hong Kong China 2019-09-06 11:40
Resolved

Withdrawal process lasted a whole week

It's been a week that I didn't receive my withdrawal money! I sent the service emails, who gave me no response. Such a "good" platform! I applied for a withdrawal on 6 this month and I stll haven't receive it.

Hong Kong China Hong Kong China 2019-08-14 18:21
Hong Kong China Hong Kong China 2019-08-14 18:21
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