Deduct money for no reason and the customer service is bad
I’ve hold the positions of UK oil for several months. I realized that the deducted fee is more than that it should have been deducted. I reported this issue to the customer service but they didn’t help me handle it. And they just shrink the responsibility. I don’t like judging others at random, but I want you to avoid being cheated. The attached photo is the evidence that I assembled. The last photo is a screenshot about the actual deduction. This position should have been deducted $110 but in fact the broker deducted double. This is just part of my accounts and I have many accounts, deducted nearly $2,000.
How to solve this problem appropriately
I downloaded this app after other's recommendation. Then I deposited 20,000 and began trading on September 23, 2020. I was told that I didn’t operate as they said so the data was wrong. I have to add 21,954.45. I operated second and third rounds after adding funds. Yet they said I didn’t meet the requirement of withdrawal and have to add 43,188, 405,000 in total. I was told that my bank card number was wrong after I paying money again. This time I should pay 25% of my account balance as the margin to modify my bank card number. The margin will be returned with my balance after modification. I doubt there will be more excuses to ask me to pay money after the margin! The download website of Valutrades: https://app.bzkjj.com/app.php/MTI3Nw[3d][3d]
Please help me get my deposit back
Valutrades used to be reliable but now I should pay 25% margin for wrong bank card number. Besides, deposits were transferred to different bank accounts, which completely didn’t conform to the regular platform operating procedures
Expose platform
I registered Valutrades on the net. I was asked to pay 25% margin because of wrong bank card number. Is it legal? This is the page of Valutrades
Valutrades added the pip of service charge.
Valutrades claimed that there was no service fee. Actually, it would add it by above 1%, whatever deposit or withdrawal. It costs a lot in a real trading environment.
15 The fraud platform lowed the leverage by 100 times on the early morning of November 7th.
The fraud platform lowed the leverage by 100 times on the early morning of November 7th.The margin became more than 1200 and 600,which was too exaggerating.My account was on the brink of forced liquidation.
I can’t deposit! They liquidated my position.
This is a god damned scam. They deliberately manipulated their system to keep me from depositing every time when I should have deposited. I complained them, but it was useless. Somebody helps me!