Global Broker governance & inquiry App
Exposure

72 pieces of exposure in total

Unable to Withdraw

MBG Markets set limitation on withdrawal.

MBG Markets stipulated that each account can only withdraw $5000 weekly and the extra fund couldn’t be converted into RMB. I was in badly need for money while the customer service told me to contact the manager and became out of contact.

Hong Kong China Hong Kong China 2020-03-10 21:09
Hong Kong China Hong Kong China 2020-03-10 21:09
Others

The platform closed my position maliciously.

The opening price of XAU/USD on Monday morning was 1650, which wouldn’t cause forced liquidation usually. Unexpectedly, the platform closed my position compulsorily at 1680, causing balance becoming negative directly. Hope you stay away .

Hong Kong China Hong Kong China 2020-02-27 08:46
Hong Kong China Hong Kong China 2020-02-27 08:46
Unable to Withdraw

Unable to withdraw

I failed to withdraw because I typed a more “0”. I asked the service for help modify the application. But one hour later, it was rejected since they suspected that someone substituted me for trading frequently on large amount, and I needed to pay 10% of the fund as a margin according to their funding process. I didn’t know which law stipulates this and said that I could verify it, while they insisted that I follow the process.

Hong Kong China Hong Kong China 2020-02-24 19:36
Hong Kong China Hong Kong China 2020-02-24 19:36
Others

The highest price was 1593.7. The order wasn't dealt at the price set.

The highest price was 1593.7. The order wasn't dealt at the price set.

Hong Kong China Hong Kong China 2020-02-04 15:56
Hong Kong China Hong Kong China 2020-02-04 15:56
Resolved

The spread of XAU/USD became $2 suddenly!

The spread in EighCap was normal while the spread of XAU/USD became $2 suddenly in MBG Markets .

Hong Kong China Hong Kong China 2020-01-01 17:41
Hong Kong China Hong Kong China 2020-01-01 17:41
Others

Nobody received the market-close notification.

The market closed at 3:00 AM on Saturday, December 21, 3 hours earlier than normal. The customer service didn’t response. It is said that many old workers have resigned. Since we changed another MBG, the system always went paralysis. They shirked it on adjustment instead of compensating, which is frightening.

Hong Kong China Hong Kong China 2019-12-26 14:25
Hong Kong China Hong Kong China 2019-12-26 14:25
Unable to Withdraw

Unable to withdraw

The withdrawal is unavailable.We all trade individually.How could we have public accounts?The platform doesn’t give access to withdrawals.And what’s the meaning of trading?

Hong Kong China Hong Kong China 2019-11-22 17:44
Hong Kong China Hong Kong China 2019-11-22 17:44
Unable to Withdraw

I haven’t received money after five trading days and have to wait another seven trading days

I have applied for withdrawing money for five trading days, but the money has not yet arrived. The customer service personnel asked me to wait another seven trading days after they tracked the withdrawing process finding there was something wrong with the payment company. Is it possible for a payment company to lose money? It is possible to return dollar but how could the same thing happen to RMB? Are you kidding me? How many people caught in the same problem?

Hong Kong China Hong Kong China 2019-09-04 11:17
Hong Kong China Hong Kong China 2019-09-04 11:17
Resolved

To report MBG for its refusal of auditing the withdrawal

The withdrawal hasn’t arrived for 6 days.The customer service always puss the buck and the salesman also has no idea.It seems like that MBG will abscond.Be wisely if you are still making investments in it.You can have a try on withdrawal.

Hong Kong China Hong Kong China 2019-09-03 13:35
Hong Kong China Hong Kong China 2019-09-03 13:35
Unable to Withdraw

The withdrawal hasn’t been arrived for 5 working days.

AETOS has canceled the mainland market and transferred into MBG.The application for withdrawal on 3rd,July hasn’t been arrived yet on 10th,July.

Hong Kong China Hong Kong China 2019-08-06 04:17
Hong Kong China Hong Kong China 2019-08-06 04:17
Resolved

The withdrawal is unavailable of original platform aetos of MBGmarkets

The original platform AETOS can’t conduct business in China because of the regulation in Australia.Its account has been transferred into MBGMARKETS owned by MultiBank and its web design and agent backstage remains unchanged belonging to AETOS.Undoubtedly,my withdrawal is always normal at AETOS.But having transferred into MBG,the capital account of 105.21USD was withheld since 8th ,July,2019 and whether it has been to the account remained unknown.I hope you give an explanation!

Hong Kong China Hong Kong China 2019-07-23 16:04
Hong Kong China Hong Kong China 2019-07-23 16:04
Resolved

Aetos was taken over by MBG

Since Aetos, supervised by ASIC, was unable to operate business in the mainland of China because of ASIC's requirement, it was taken over by MBG. All the website design, agents and accounts are unchanged, except the company name. The money that I withdrew from Aetos was refused by many domestic banks. That's a normal problem related to foreign exchange supervision. But when the money was deposited in MBG, it was charged and hasn't arrived for a long time!

Hong Kong China Hong Kong China 2019-07-12 04:16
Hong Kong China Hong Kong China 2019-07-12 04:16
Expose
Select Country/Region
United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com