The money was withdrawn from Morgenfx but has not arrived

On October 9th, I applied for a withdrawal. But I have not received the money. The customer service personnel said that they would liquidate on 20 and remitted the money in succession. Now, the qq customer service personnel deleted my account. The platform has also been closed, the customer service phone, email, qq customer service can not be contacted. No reply was made by the platform. The money has not been received.