Fxtrading does not allow withdrawals, delete profits

My name is : Pham Ngoc.Thach Email : thachpham709@yahoo.com. Number of mt4 opened at fxtrading : 889368. I have deposited 15,419$, traded more than 200 lots of beneficial foreign currencies profit reached $ 34,517, as of today June 23, 2023 after 1 month of trading my mt4 account has $ 50,936, specifically as follows: On May 23, 2023 I have deposited $ 10,000 for trading Up to date 6/6/2023 due to a lot of negative order status, I have added $ 5419 to keep the order from being stopped out and continue to trade until June 15, 2023, then close order and make a profit of $ 34,517 , total assets are $ 50,936 is available on mt4. Until 15/03/2023 I made a withdrawal order but news exchange was maintaining, system could not execute withdrawal order. Until June 16, June 19, June 20, 20/ 6, 21/6, 23/6 I kept making withdrawal orders but they were all rejected. I contacted William Vo who is my account manager to ask why fxtrading canceled my withdrawal order, I got William Vo's withdrawal order. And fxtrading floor said to KYC new account for withdrawal (while I already KYC the account at the time of account opening) so I did. And emailed KYC document to exchange and it was approved. But after KYC. The account has been verified by exchange without any problem, fxtrading side sent me an email to withdraw only deposit, but profit I can't withdraw because of policy violations, I asked if I violated anything, then let me know. But the floor is silent and unresponsive I don't understand why my account is so unreasonable, after many times I email and livechat but it still doesn't solve. So far is June 27th, fxtrading still not paying me. Until June 28, fxtrading deleted money in my mt4 account.