Company Profile
Company Profile
Review summary
General Information
Allegedly, Capital XN is owned by Aus Capital Group Pty Ltd, implying it‘s an Australian company. Yet, the official address is in London, UK. Once we’ve checked ASIC and FCA, we found nothing related to Capital XN nor its owner.
Market Instruments
Capital XN provides numerous major instruments of financial markets including currency pairs, commodities, indices, shares and cryptocurrencies.
Accounts
Capital XN provides five account types for investors: Basic, Silver, Gold, VIP and Diamond, which are scaled by the minimum deposit requirement.
Leverage
As to leverage, it‘s a matter of inconsistencies. According to the Account Types page, it’s up to 1:40, while on the About Us page, we saw its up to 1:500. However, during the opening of a Demo account, we could choose between 1:1 and 1:1000. Beware!
Trading Platform
The trading platform provided by Capital XN is only a proprietary Web trader. Despite showing an MT4 logo and telling clients they can install MT4 through the link on the website, you will still get a proprietary app far from a MetaTrader.
Payment Methods
According to Capital XNs website, there are 4 different deposit methods. These are SEPA transfer, Visa, MasterCard and Bitcoin. Since Bitcoin transactions are difficult to track and you will have difficulty getting a refund, the safest would be to use your debit/credit card.
Customer Support
Capital XN urges its customers that they can reach them at any time for queries and assistance. Moreover, they do not have any customer support such as telephone contact or email. So you can only reach them via filling out a contact form which they will hardly respond to.
