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philoro

Austria|5-10 years|
Suspicious Regulatory License|High potential risk|

https://philoro.com/

Website

Rating Index

Influence

Influence

B

Influence index NO.1

Germany 8.03

Surpassed 87.56% brokers

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Contact

+43 1 997 14 72
info@philoro.com
https://philoro.com/
Währinger Straße 26, A-1090 Vienna, Austria

Licenses

No valid regulatory information, please be aware of the risk!

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No restriction on the broker account. Support service provided by WikiFX

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Contact number

English

+43 1 997 14 72

German

+49 (0) 800 001 04 19

Broker Information

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Company Name

philoro EDELMETALLE GmbH

Company Abbreviation

philoro

Platform registered country and region

Austria

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Warning: Low score, please stay away!
Previous Detection : 2024-03-29
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!

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philoro · Company Summary

Aspect Financial
Company Name Philoro
Registered Country/Area Austria
Founded Year 2014
Regulation Unregulated
Products Gold coins,gold bars,silver coins,silver bars,platinum&palladum,accesories
Services Personal consultancy,precious metal deposit,limit order,precious metal caculator
Fees Shipping cost:19,00EUR to free;Surcharge:3,00EUR
Trading Platform Philoro online shop
Customer Support Phone: +43 (0) 505 79 1000;Email: kontakt@philoro.com
Deposit & Withdrawal Direct bank transfer,cash,EC/credit card

Overview of Philoro

Philoro, established in 2014 and based in Austria, operates within the financial sector but remains unregulated. The company specializes in the trade of precious metals, offering a wide range of products including gold coins, gold bars, silver coins, silver bars, as well as platinum and palladium items, alongside various accessories.

Philoro extends a variety of services to its clients, such as personal consultancy, precious metal deposit options, limit orders, and a precious metal calculator tool. Transactions on Philoro incur a shipping cost ranging from 19,00 EUR to free, depending on the order, and a surcharge of 3,00 EUR.

The firm's trading activities are conducted through the Philoro online shop, which serves as its primary trading platform. Customer support is accessible via phone at +43 (0) 505 79 1000 or email at kontakt@philoro.com. Payment methods include direct bank transfers, cash, and EC/credit card payments.

Additionally, Philoro offers educational resources under the 'Knowledge' section to inform and guide its clients in the realm of precious metals investment.

Overview of CFX

Is Philoro Limited Legit or a Scam?

Philoro operates without formal regulation. This unregulated status means that Philoro does not fall under the direct oversight of financial regulatory authorities that typically govern financial institutions and trading platforms.

Pros and Cons

Pros Cons
Diverse Product Offerings Unregulated
Personalized Services Shipping Costs and Surcharges
Convenient Trading Platform Limited Financial Products
Additional Services Payment Options
Educational Resources Physical Nature of Products

Pros of Philoro:

  1. Diverse Product Range: Philoro offers a wide selection of precious metals products, including gold coins, gold bars, silver coins, and bars, as well as platinum and palladium items, meeting a variety of investment preferences and strategies.

  2. Personalized Services: The company provides personalized consultancy services, allowing clients to receive tailored advice and support for their specific investment needs, enhancing the customer experience.

  3. Convenient Trading Platform: Philoro's online shop serves as a convenient platform for clients to browse, select, and purchase precious metals, making the investment process straightforward and accessible from anywhere.

  4. Additional Services: Services such as precious metal deposit options and limit orders add value for investors looking to manage their investments more effectively and securely.

  5. Educational Resources: The 'Knowledge' section offers educational tools and resources, providing valuable information to clients about precious metals investment, market trends, and more.

Cons of Philoro:

  1. Unregulated: Philoro's unregulated status will raise concerns for some investors regarding the security of their investments and the reliability of the company, as there is no regulatory oversight.

  2. Shipping Costs and Surcharges: While Philoro offers a range of products, the associated shipping costs (ranging from 19,00 EUR to free) and a surcharge of 3,00 EUR may increase the overall investment cost for clients.

  3. Limited Financial Products: While Philoro specializes in precious metals, clients looking for a broader range of financial products or services will find the offerings limited compared to diversified financial institutions.

  4. Payment Options: Although Philoro accepts direct bank transfers, cash, and EC/credit card payments, the lack of digital or cryptocurrency payment options will limit accessibility for some investors.

  5. Physical Nature of Products: Investing in physical precious metals requires considerations for secure storage and insurance, which will not be as straightforward as investing in digital or paper-based financial assets.

Products

Philoro specializes in the trading of precious metals, offering a comprehensive range of products tailored to investors interested in physical assets. Their product lineup includes:

  1. Gold Coins: A selection of finely minted gold coins from various countries and mints, meeting collectors and investors alike, with options ranging from popular investment coins to commemorative pieces.

  2. Gold Bars: Philoro provides gold bars of different sizes and weights, from small investment-grade bars suitable for individual investors to larger bars for institutional buyers, all sourced from reputable mints.

  3. Silver Coins: An assortment of silver coins, including both bullion coins for investment purposes and collectible coins with unique designs, offering a blend of value and aesthetic appeal.

  4. Silver Bars: Investors can choose from a variety of silver bars, available in multiple sizes to fit different investment budgets and strategies, ensuring flexibility in portfolio diversification.

  5. Platinum and Palladium Products: Expanding beyond gold and silver, Philoro also offers products in platinum and palladium, attracts investors looking to diversify their precious metals holdings further.

  6. Accessories: In addition to precious metals, Philoro supplies various accessories related to the storage, display, and care of precious metals, such as protective cases, display boxes, and cleaning supplies, enhancing the overall collecting and investing experience.

Products

Services

Philoro enhances its offering in the precious metals market with a variety of specialized services designed to meet the diverse needs of its clientele:

  1. Personal Consultancy: Philoro provides personalized consultancy services, offering expert advice tailored to individual investment goals and strategies. This service ensures clients make informed decisions when selecting precious metals products that best suit their investment portfolios.

Services
  1. Precious Metal Deposit: For clients concerned about the security and storage of their precious metal investments, Philoro offers precious metal deposit services. This allows investors to securely store their gold, silver, platinum, and palladium purchases, mitigating risks associated with physical possession.

Precious Metal Deposit
  1. Limit Order: Recognizing the volatility and fluctuating nature of precious metal prices, Philoro provides a limit order service, enabling clients to set specific price targets for buying or selling. This tool helps investors capitalize on market conditions without the need to constantly monitor prices.

Limit Order
  1. Precious Metal Calculator: To assist clients in evaluating their investments and potential returns, Philoro offers a precious metal calculator. This tool helps in estimating the value of precious metal holdings based on current market prices, aiding in portfolio management and investment planning.

Precious Metal Calculator

Fees

Philoro offers a streamlined and secure delivery service for its precious metals products, partnering with logistics companies specializing in high-value shipments. The fees associated with Philoro's shipping and delivery services are structured as follows:

  1. Shipping Costs Within Austria:

    1. For orders ranging from 0,01 EUR to 29.999,99 EUR, the shipping cost is 19,00 EUR.

    2. Orders amounting to 30.000 EUR and above are eligible for free shipping, with no shipping costs applied.

  2. Surcharge for Overweight Shipments:

    1. For all shipping methods, an overweight surcharge applies to packages exceeding 10 kg.

    2. An additional cost of 3,00 EUR is charged for each kilogram over the 10 kg threshold.

    3. Fees

Here's a concise table summarizing the shipping fees for Philoro:

Shipping Within Austria Total Price
0,01 EUR to 29.999,99 EUR 19,00 EUR
30.000 EUR and above No shipping costs

Surcharge for Overweight Shipments:

Dispatch Overweight from Surcharge Costs
All shipping methods 10 kg Each additional kg 3,00 EUR

Trading Platform

Philoro's trading activities are facilitated through its online shop, which serves as the primary platform for conducting transactions.

This digital storefront is designed to provide clients with a straightforward and user-friendly interface for browsing and purchasing precious metals, including gold and silver coins, bars, and other related products.

The Philoro online shop integrates various features to enhance customer experience, such as detailed product descriptions, clear pricing information, and secure checkout processes.

Trading Platform

Customer Support

Philoro EDELMETALLE GmbH provides comprehensive customer support to ensure a smooth and satisfying experience for its clients.

For immediate assistance or inquiries, customers can call the dedicated support line at +43 (0) 505 79 1000.

Alternatively, for less urgent matters or detailed inquiries, clients can send an email to kontakt@philoro.com. Additionally, for any documentation or formal communication, there's also a fax option available at +43 1 997 14 72 100.

Customer Support

Education Resources

Philoro firmly believes in empowering its clients through education, adhering to the adage that “knowledge is power,” especially in the realm of precious metals trading.

To this end, the company offers a comprehensive suite of educational resources designed to enhance the understanding and expertise of both novice and seasoned investors.

This includes an extensive encyclopedia that covers a wide array of topics related to precious metals, downloadable editions of all Philoro magazines for in-depth insights, studies on precious metals that provide analytical perspectives, and literature recommendations curated by Philoro's own precious metal experts.

Education Resources

Conclusion

Philoro is a distinguished provider in the precious metals market, offering a wide array of products such as gold and silver coins and bars, alongside platinum and palladium items.

Based in Vienna, Austria, and established in 2014, Philoro, despite being unregulated, commits to delivering quality service through its online shop, ensuring a secure and user-friendly trading experience.

The company emphasizes customer support and education, providing an extensive knowledge base, personalized consultancy, and secure storage solutions.

FAQs

Q: What types of precious metals does Philoro offer?

A: Philoro offers gold and silver coins and bars, along with platinum and palladium products, attracting a diverse range of investment preferences.

Q: Can I get personalized investment advice from Philoro?

A: Yes, Philoro provides personal consultancy services to offer tailored investment advice based on your individual needs and goals.

Q: Is there a minimum order value for free shipping within Austria?

A: Yes, orders above 30,000 EUR qualify for free shipping within Austria. For orders below this amount, a shipping fee of 19,00 EUR applies.

Q: How can I contact Philoro's customer support?

A: You can reach Philoro's customer support by phone at +43 (0) 505 79 1000 or via email at kontakt@philoro.com.

Q: Does Philoro offer any educational resources on precious metals?

A: Yes, Philoro offers an extensive range of educational resources, including an encyclopedia on precious metals, downloadable magazines, studies, and expert literature recommendations.

Q: What are the payment options available at Philoro?

A: Philoro accepts direct bank transfers, cash payments, and EC/credit card transactions for purchasing precious metals.

User Reviews

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ϮVanNess TangϮ
more than one year
The pricing seems suspicious, almost as if it’s determined at their convenience rather than market rates. In my past experiences with other platforms, the charges were clearly stated and transparent, allowing me to make informed decisions. However, I found that Philoro tended to obscure their fees, making the whole process quite frustrating. I would strongly advise against using this platform for trading in gold.
2024-02-01 10:58
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愈见晨型
more than one year
Philoro is a precious metals dealer that offers customers the ability to buy gold, silver, platinum and palladium online. I have had a positive experience using their services. Their website is easy to navigate, and the prices are competitive compared to other precious metal dealers. The ordering process was straightforward, and my order was delivered in a timely manner.
2023-03-20 10:01
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FX1342035324
more than one year
I don’t understand its shipping costs, so I asked them for more than twice. The support guy who answered my questions became impatiently, and refused to answer my questions in the end. Two stars for what I got here.
2023-03-17 18:00
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