IC illegally deducted $1561 from my account on April 26, 2023. No explanation!
The account on mt4 k automatically cuts off losses and liquidates account, but IC K will bear the refund. Set the stop loss to 2041, but it will not automatically stop the loss, so the price will liquidate the account at 2068
I know him via trading software. Fortunately, I only deposit 1000 dollars. I want to withdraw 166 dollars. Then, I withdraw another 900 dollars. Both of them have not been responded. https://www.icmarkets-tw.com Attach fraud website.
Two days ago, I suddenly received an email from ICMARKETS to terminate my account. It said that I would be required to arrange the withdrawal within 7 working days. The most ridiculous thing is that I immediately tried to log in to CLIENT AREA to see what happened, but they were already locked. Log in, if you can't log in, you can't even withdraw money. Basically, it's no different from a robber. If you want to lock your account, just lock it. In addition, I also want to talk about the fact that they suddenly terminated my account. I think it is a post-reporting behavior. The reason is that I have repeatedly complained about the withdrawal of funds and the attitude of the staff in the first two or three weeks. I received the account termination email two days ago and found that I could not withdraw funds. I immediately checked the email and ZENDESK in various ways, and asked a relationship manager who had called me before and also spoke Cantonese to call me again for assistance. The manager, who assisted in the withdrawal of funds last week, also admitted that ICMARKETS' financial staff was a mess, and he was embarrassed to not be too blunt. But the problem was finally resolved in just a few days. Yesterday, I received a reply email from ICMARKETS CHINA TEAM AGENT2399 saying that I had done some actions to terminate my account, but I didn't make it clear what I did. Even the CLIENT AREA was locked and could not log in or withdraw money. I went to ZENDESK to ask the customer service of GLOBAL TEAM again and asked if I could ask the manager from last week to call me to explain. The customer service said they could no longer arrange for him to contact me and refused to give the reason. The whole thing is a fraud.
Note: Since ICMarkets official site (https://ictrademarkets.com/index.html) is not accessible while writing this introduction, only a cursory understanding can be obtained from the Internet.
General Information & Regulation
ICMarkets, a trading name of IC TRADE MARKET, is allegedly a suspected fake clone forex broker registered in Australia that claims to provide its clients with leverage up to 500:1 and raw spreads from 0.0 pips for forex trading on the cTrader trading platform, as well as a choice of four different account types.
ICMarkets advertises that it mainly offers forex trading.
There are four live trading accounts offered by ICMarkets, namely Raw Spread, Standard, Islamic and cTrader Raw Spread accounts. Opening a Raw Spread account requires the minimum initial deposit amount of $200.
The maximum leverage ratio provided by ICMarkets is much higher than most brokers, up to 500:1. Bear in mind that leverage can magnify gains as well as losses, inexperienced traders are not advised to use too high leverage.
Clients on different account types of ICMarkets can experience different spreads. In particular, the Raw Spread and Islamic accounts can enjoy raw spreads from 0.0 pips while the Standard account can experience the minimum spread of 1.0 pip.
Trading Platform Available
When it comes to available trading platforms, ICMarkets gives traders cTrader as its trading platform. Anyway, we suggest you use MT4 or MT5 as the trading platform. MetaTrader is the most popular forex trading platform, which the traders praise for its stability and trustworthiness. It features sophisticated trading tools such as Expert Advisors, Algo trading, Complex indicators and Strategy tester. Metatrader created a marketplace with currently 10,000+ trading apps the traders can utilize to achieve better results. Both MT4 and MT5 have mobile Apps, trading can be done from anywhere and at any time through the right mobile terminals including iOS and Android devices.
ICMarkets‘ customer support can be reached by telephone: +1 (469) 373 4362, email: email@example.com. Besides, you can also follow this broker on some social media platforms such as Twitter, Facebook and Instagram. However, this broker doesn’t disclose other more direct contact information like the company address that most brokers offer.