Two days ago, I was suddenly not allowed to log in from CLIENT AREA, so I can't log in and withdraw money

Two days ago, I suddenly received an email from ICMARKETS to terminate my account. It said that I would be required to arrange the withdrawal within 7 working days. The most ridiculous thing is that I immediately tried to log in to CLIENT AREA to see what happened, but they were already locked. Log in, if you can't log in, you can't even withdraw money. Basically, it's no different from a robber. If you want to lock your account, just lock it. In addition, I also want to talk about the fact that they suddenly terminated my account. I think it is a post-reporting behavior. The reason is that I have repeatedly complained about the withdrawal of funds and the attitude of the staff in the first two or three weeks. I received the account termination email two days ago and found that I could not withdraw funds. I immediately checked the email and ZENDESK in various ways, and asked a relationship manager who had called me before and also spoke Cantonese to call me again for assistance. The manager, who assisted in the withdrawal of funds last week, also admitted that ICMARKETS' financial staff was a mess, and he was embarrassed to not be too blunt. But the problem was finally resolved in just a few days. Yesterday, I received a reply email from ICMARKETS CHINA TEAM AGENT2399 saying that I had done some actions to terminate my account, but I didn't make it clear what I did. Even the CLIENT AREA was locked and could not log in or withdraw money. I went to ZENDESK to ask the customer service of GLOBAL TEAM again and asked if I could ask the manager from last week to call me to explain. The customer service said they could no longer arrange for him to contact me and refused to give the reason. The whole thing is a fraud.