The WikiFX Score of this broker is reduced because of too many complaints! The WikiFX Score of this broker is reduced because of too many complaints! The WikiFX Score of this broker is reduced because of too many complaints!
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ICM Capital Limited
New Broad Street House, 35 New Broad St, London, EC2M 1NH, UK
The number of the complaints received by WikiFX have reached 12 for this broker in the past 3 months, please be aware of the risk and the potential scam!
The number of this brokers's nagitive field survey reviews has reached 1, please be aware of the risk and the potential scam!
Average transaction speed（Millisecond） Bad 1552.8
The fastest transaction speed（Millisecond） 31
The fastest transaction speed [open]（Millisecond） 547
The fastest transaction speed [close]（Millisecond） 31
Slowest transaction speed（Millisecond） 1985
Slowest transaction speed [open]（Millisecond） 1985
Slowest transaction speed [close]（Millisecond） 1985
Average disconnection frequency（times/day） 1
Average reconnection time（Millisecond） 215
XAUUSD Good 0USD/lot
Average trading slippage Good -0.8
Maximum transaction slippage -4
Maximum transaction slippage [Long] -4
Maximum transaction slippage [Short] 1
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I received an email and could not log in the website. It did not reply and my withdrawal was still not done.
I have submitted the withdrawal request for one month, while ICM kept fending off with the excuse of risk-management by third party, asking for an extra custody fee.
The withdrawal applied on 18th is yet to be received. The service is out of contact, as well as the so-called financial consultant. Now the website is disabled.
Unable to withdraw
ICM gave no access to withdrawal and asked for 20% margin. After that, it continued to ask for 10%.
Unable to withdraw in scam platform
Having appealed for 2 days, I still couldn’t unfreeze my fund. The customer service didn’t reply to me. Stay away from the scam platform.
The scam platform even blocked me.
Their routine was the so-called wrong bank information, which might be rigged by them. You will be told to pay 100000 RMB to modify. After that, it will low the credit score to deliberately and ask you to pay 200000 RMB, then tax fee... It’s a rip-off.
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Labuan Financial Services Authority (Labuan FSA) was established on 15 February 1996 under the Labuan Financial Services Authority Act 1996. Labuan FSA is the statutory body responsible for the development and administration of the Labuan International Business and Financial Centre (Labuan IBFC). Labuan FSA’s key role is to license and regulate licensed entities operating within Labuan IBFC and to ensure all such entities remain in compliance with the internal and international best standards adopted by the jurisdiction. Labuan FSA also develops policies for the orderly conduct of business and financial services in Labuan IBFC.
License Type:Straight Through Processing(STP)
Regulated in Country/AreaMalaysia
Regulatory License No.：MB/18/0029
Email Address of Licensed Institution :--
License Type:No Sharing
Website of Licensed Institution :
Expiry Date :--
Address of Licensed Institution :Office Suite 1623, Level 16 (A), Main Office Tower, Financial Park Complex, Jalan Merdeka, 87000 F.T., Labuan
Phone Number of Licensed Institution :087-584 803
The Financial Conduct Authority (FCA) is a financial regulatory body in the United Kingdom, but operates independently of the UK Government, and is financed by charging fees to members of the financial services industry. On 19 December 2012, the Financial Services Act 2012 received royal assent, and it came into force on 1 April 2013. The Act created a new regulatory framework for financial services and abolished the Financial Services Authority. The FCA regulates financial firms providing services to consumers and maintains the integrity of the financial markets in the United Kingdom. It focuses on the regulation of conduct by both retail and wholesale financial services firms.
License Type:Investment Advisory License
Regulated in Country/AreaUnited Kingdom
Regulatory License No.：520965
Email Address of Licensed Institution :firstname.lastname@example.org
License Type:No Sharing
Website of Licensed Institution :
Expiry Date :--
Address of Licensed Institution :Level 17, Dashwood House 69 Old Broad Street London EC2M 1QSE C 2 M 1 Q S UNITED KINGDOM
Phone Number of Licensed Institution :442076349770
The Autorité de contrôle prudentiel et de résolution（ACPR） is charged with preserving the stability of the financial system and protecting the customers, insurance policyholders, members and beneficiaries of the persons that it supervises.It is responsible for: issuing licences and authorisations as laid down in legislation and regulations;supervising compliance with rules designed to protect customers, whether these rules stem from legislation and regulations, codes of conduct approved at the request of a professional association or industry best practices that the Authority either observes or recommends,etc.
Current Status:Suspicious Clone
License Type:Retail Forex License
Regulated in Country/AreaFrance
Regulatory License No.：73904
You can check the real-time processing progress in 'User Center-My Release-Ponzi Scheme'
General Information & Regulation
Founded in 2009, based in London, ICM.com is a British multinational established brand regulated and authorised in various jurisdictions around the world：ICM Capital Limited (UK) regulated and authorised by Financial Conduct Authority (FCA) registration number: 520965；ICM Capital (Labuan) Limited regulated and authorised by Financial Services Authority of Labuan under license number: MB/18/0029; ICM Capital Limited (VC) regulated by the Financial Services Authority of Saint Vincent and the Grenadines under number: 23683 IBC 2016; ICM Capital Limited (MU) Limited is regulated and authorised by Financial Services Commission of Mauritius under license number: C118023357. ICM Brand does not provide services to residents of the USA, North Korea and a few other countries.
Financial instruments available for trading online with ICM Capital include Forex Currency Pairs (major, minor & exotic FX crosses), Metals, Stock CFDs, Energy Future, Index Future, Indices.
ICM Capital Minimum Deposit
The trading conditions depend on the clients country of residence as well as the regulatory authority. There are two account options are listed on ICM Capital platform, with no minimum deposit requirements for both accounts.
To open an account, visit the appropriate ICM Capital website and click on 'open account', four steps to start trading.
The leverage offered by ICM Capital varies between markets, and is in line with ESMAs regulations for retail accounts: up to 1:30 on major currency pairs, up to 1:20 on non-major currency, pairs, gold and major indices, up to 1:10 on commodities other than gold and non-major equity indices, up to 1:5 on individual equities and other reference values. Professional accounts qualify for maximum leverage of up to 1:200 on major forex pairs.
Spreads & Commissions
ICM Direct (direct) accounts do not charge any commissions, and all fees are included in the spreads. The minimum OTC spot forex spread for this account is 1.3 for Europe and the U.S., $0.29 for spot gold, and $0.036 for silver. ICM Zero (zero) accounts charge a commission of $7 per lot and have a minimum spread of 0.1 for Australia and the U.S., 0.1 for Europe and the pound, $0.08 for spot gold, and $0.015 for spot silver. The standard spread for energy futures is 2, the standard spread for indices futures is 1, and the minimum standard spread for spot CFDs is 2.5. Swap rates are shown in the table below.
The company has chosen the MT4 trading platform with excellent reliability, security, and speed of execution. The platform supports E.A. for trading Forex, precious metals, and CFDs in 30 languages and is available for free for iOS and Android APP, P.C. and Apple P.C.
Virtual Private Server (VPS)
ICM Capital has partnered with Beeks FX to provide VPS services to all its clients. It is available at no cost to clients who maintain a balance of $4,000. VPS gives uninterrupted and reliable access to the trading servers. EA users and professional traders mostly require a VPS to ensure steady connection even when their computers are off. Beeks FX is a popular firm known for cloud computing and VPS solutions.
Deposit & Withdrawal
The minimum deposit for ICM is $50 or its equivalent amount in other currencies. The deposit method supports wire transfer, credit card, and UnionPay, and the withdrawal is free once a month.
The ICM Capital customer support team is multilingual and available from 6am to 6pm from Monday to Friday. They can be reached via instant web chat, email and phone lines. ‘Request a call back’ form is available on the website if you to schedule a call with a support representative. A'Contact Us' form is also available. On social media, they are on Facebook, Twitter, and LinkedIn.
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Foreign exchange, precious metals and over-the-counter (OTC) contracts are leveraged products, which have high risks and may lead to losses of your investment principal. Please invest rationally.
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