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IG , FXTF Broker Comparison

Do you want to know which is the better broker between IG and FXTF ?

In the table below, you can compare the features of IG , FXTF side by side to determine the best fit for your needs.

  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
  • Rating
  • Basic Information
  • Benchmark
  • Account Information
  • Relevant information
  • Relevant exposure
 2 / 3   brokers in total
Rating
Score
Regulatory Status
WikiFX Guarantee
WikiFX Survey
Risk Evaluation
Exposure
Basic Information
Established
Regulatory license
MT4
MT5
Crypto
Deposit and withdrawal method
Benchmark
environment rating
Transaction Speed
Transaction speed rating
Average transaction speed
The highest transaction speed
The highest speed of opening positions
The highest speed of closing position
Slowest transaction speed
The lowest speed of opening positions
The lowest speed of closing position
Trading slippage
Transaction slippage rating
Average slippage
Maximum transaction slippage
Maximum positive slippage
Maximum negative slippage
Transaction Cost
Transaction cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Rollover Cost
Rollover cost rating
  • Average transaction cost
  • (EURUSD)
  • Average transaction cost
  • (XAUUSD)
Disconnection results
Software disconnection rating
Average disconnection frequency (times/day)
Reconnection time
Account Information
Accounts
Account name
Products
Deposit REQ
Maximum Leverage
Spread of majors
Forced Liquidation Ratio
Spread Types
Minimum Position
Crypto
Lock postition
Scalping
EA trading
IG
8.49
Domestic Regulation
Under guarantee
Above 20 years
ASIC,FCA,FSA,NFA,AMF,FMA,MAS,DFSA
--
A
B
566.1
109
109
125
1627
1627
1375
C

EURUSD: -22.5

XAUUSD: 2.7

--
--
--
B
16.17 USD/Lot
35.28 USD/Lot
AA

Long: -6.42

Short: 2.14

Long: -18.32

Short: 8.57

AAA
0.2
17.5
Standard account,DMA account
Foreign exchange, precious metals, CFD
no minimum deposit requirement
200:1
EURUSD 0.6 Gold 0.3
0.00
floating
0.1,0.01(MT4)
--
FXTF
8.09
Regulated
Under guarantee
--
--
15-20 years
FSA
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
--
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IG 、 FXTF BrokersRelevant information

IG BrokersRelevant exposure

Which broker is more reliable?

You can determine the reliability and credibility of a broker by checking four factors:

1.Forex broker introduction。

2.Are the transaction costs and expenses of ig, fxtf lower?

3.Which broker is safer?

4.Which broker provides better trading platform?

Based on these four factors, we can compare which is reliable. We have broken down the reasons as follows:

Forex broker introduction

ig
Registered in United Kingdom
Regulatory status FCA, ASIC, FSA, NFA, FMA, MAS and DFSA, AMF
Year(s) of incorporation More than 20 years
Market instruments Forex, Indices, Shares, CommoditiesCryptocurrencies, Bonds, ETFs, OptionsIndustry sectors, Interest rates
Minimum initial deposit $250
Maximum leverage 1:200
Minimum spread 1 pips for EURUSD
Demo accounts Available
Trading platform Intuitive web platform, MetaTrader 4, L2 dealer and mobile apps
Deposit and withdrawal methods Credit/debit cards, bank transfer
Customer Service E-mail/phone number/address/live chat
Fraud allegations Yes

Here is an official video from the company.

It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

Pros and Cons of IG

Pros:

  • Wide variety of markets and instrument options.

  • Intuitive and customizable trading platforms.

  • Access to advanced technical analysis and charting tools.

  • Multilingual, multi-channel customer service.

  • Demo account with virtual financing of $20,000.

  • There is no minimum deposit requirement for real accounts.

  • It offers leverage of up to 1:200.

Cons:

  • Fees and costs may not be clearly specified on the website.

  • Information on account types is limited.

  • There are not many educational resources available on the website.

  • The withdrawal of funds is not clearly specified.

  • The minimum transaction amount may be high for some markets.

  • No welcome bonuses or promotions are offered.

  • Credit card deposit fees can be high compared to other brokers.

What type of broker is IG?

Dimension Advantages Disadvantages
Broker Model IG offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' operations, IG has a potential conflict of interest that may lead to decisions that are not in the best interest of the clients.

IG is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, IG acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of offering leverage. However, this also means that IG has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interest of their clients. It is important for traders to be aware of this dynamic when trading with IG or any other MM broker.

General Information and Regulatory Status

IG is a UK-registered company and regulated by multiple international financial bodies, including the FCA, ASIC, FSA, NFA, FMA, MAS and DFSA. It offers access to a wide variety of financial instruments, including currencies, indices, cryptocurrencies, stocks and commodities, with over 18,000 markets available. The company provides multiple trading platforms, including an intuitive web platform, MetaTrader 4, L2 dealer and mobile apps. It also offers multilingual customer support through various channels, including telephone, email, social media and online chat.

In the following article, we will analyze the characteristics of this broker in all its dimensions, offering you easy and well-organized information. If you are interested, read on.

Market Instruments

Advantages Disadvantages
Wide variety of trading instruments Too many instruments can be overwhelming for some
Possibility to diversify the investment portfolio Increased knowledge and skill is required to operate
Opportunities to take advantage of different conditions There may be more risk due to exposure to different markets
Access to a wide range of international markets Increased complexity in position and risk management

IG offers access to more than 17,000 markets, covering Forex, Indices, Shares, Commodities, Cryptocurrencies, Bonds, ETFs, Options, Industry sectors, Interest rates, and more. This dimension is an advantage for traders as it provides them with a wide variety of instruments to trade and allows them to diversify their investment portfolio. In addition, this wide selection of instruments allows traders to take advantage of different market conditions and opportunities. However, a possible disadvantage of this dimension is that it can be overwhelming for some traders, as it requires greater knowledge and skill to trade in different markets. In addition, exposure to different markets can increase the risk of a portfolio, requiring more complex position and risk management.

market instruments

Spreads and Commissions

Advantages Disadvantages
- Spreads are quite competitive. - Spreads can be viewed on the website. - There is not much information available on commissions. - Costs may be higher in less liquid markets or with lower trading volume.

In terms of costs, IG offers competitive and transparent spreads, with the average spread for EUR/USD being one pip. However, there is not much information available on commissions, which may create uncertainty for some traders. In addition, it is important to note that costs may be higher in less liquid markets or with lower trading volume. Overall, IG appears to offer a reasonable and competitive cost structure compared to other brokers.

trading costs

Trading Accounts Available at IG

IG's demo account is a very useful tool for beginner traders, as it allows them to trade in a safe and risk-free environment. With IG's virtual funding of $20,000, traders can practice and hone their trading skills without risking their capital. In addition, the IG demo account provides access to the trading platform and all the instruments and tools available in the live account, allowing traders to familiarize themselves with the platform and test different trading strategies. Overall, the IG demo account is an excellent tool for beginner traders to gain experience and confidence in trading before investing their own capital.

Advantages Disadvantages
Demo accounts available Lack of detailed information on account types on the website
Single account for all customers It can be difficult for new customers to choose a suitable account without detailed information.
Access to all of IG's financial instruments

IG offers a single live account for its clients and the minimum deposit required is $250. Aside from live accounts, demo accounts are also available.

account types

Operating Platform Offered by IG

Advantages Disadvantages
Easy-to-use intuitive web platform Web platform may be less customizable than other platforms
Offering MetaTrader 4, a popular and well-known platform MetaTrader 5, the latest version of the platform, is not offered.
L2 Dealer offers a wide range of advanced tools and functionalities for experienced traders. L2 Dealer can be more complicated for beginner traders
Mobile apps available for iOS and Android Mobile apps may be less customizable than the web platform
Wide selection of platforms to meet the needs of different types of traders No proprietary trading platform exclusive to IG is offered.

IG offers a variety of trading platforms to meet the needs of different types of traders. The web-based platform is intuitive and easy to use, although it may be less customizable than other platforms. They also offer MetaTrader 4, a popular and well-known platform in the forex industry. For experienced traders, L2 Dealer offers a wide range of advanced tools and functionalities. However, this platform can be more complicated for beginner traders. Mobile apps are available for iOS and Android, allowing traders to trade on the go. Overall, the selection of platforms offered by IG is an advantage for traders, although some may find the lack of an IG-exclusive trading platform a disadvantage.

trading platform

Maximum IG Leverage

Advantages Disadvantages
Allows traders to increase their earning potential with limited capital Leverage also increases the risk of significant losses
Possibility of accessing larger markets without having to deposit large amounts of capital Novice traders may have difficulty understanding and managing leverage properly.
Opportunity to diversify the investment portfolio by trading in several markets with different levels of leverage Leverage can increase psychological pressure on traders, which can affect their decision making.
Facilitates the possibility of profiting from small market movements Traders can lose more than what they initially invested if they do not properly manage leverage and the associated risks.

As for the maximum leverage dimension at IG, the company offers a maximum leverage of up to 1:200. This means that traders can open positions that are 200 times larger than their available capital. Leverage can be a powerful tool for experienced traders, as it allows them to earn higher profits with limited capital. However, it can also significantly increase the risk of loss and it is important that traders fully understand the risks and limitations of leverage before using it. Overall, IG's maximum leverage is comparable to that of other online brokers and may be suitable for those seeking greater buying power in the market.

maximum leverage

Deposit and Withdrawal: Methods and Fees

Advantages Disadvantages
Wide variety of deposit methods No detailed information on withdrawals is provided
Free deposits with Visa and Mastercard debit cards Commissions on credit card deposits
Bank transfers accepted There are no other methods such as skrill, neteller, perfect money, etcetera.

IG offers several methods for depositing funds, including debit and credit cards, as well as wire transfers to your HSBC and Standard Chartered Bank accounts. No minimum deposit is required and debit card deposits are free of charge. However, fees of 1% are charged on Visa deposits and 0.5% on Mastercard deposits. Unfortunately, there is no detailed information on withdrawal of funds, which may be a drawback for some customers. Overall, the variety of deposit options is positive, although the costs associated with credit card deposits should be carefully considered.

deposit and withdrawal

IG Educational Reaources

Unlike other online brokers, IG seems to offer a limited amount of educational resources on its website. Although a news and analysis section can be found, as well as an economic calendar, there are not many online resources to help traders learn and improve their trading skills. It is important to note that despite this, IG has a long history and experience in the financial market, which can be of great help to experienced traders looking for a reliable and solid platform to conduct their trades. However, for new and inexperienced traders, they may need to seek additional educational resources elsewhere to enhance their understanding of the financial markets and develop effective trading skills.

IG Customer Service

Customer service is an important dimension for any business and in the case of IG, this company offers a variety of options for contacting them. Customers can communicate via phone, email, social media and online chat, which offers great flexibility and convenience for users. In addition, customer service is available in multiple languages, which is a great advantage for international customers. Overall, IG seems to have placed adequate emphasis on customer service, which is important to ensure customer satisfaction and maintain a good reputation in the financial market.

Conclusion

In conclusion, IG is a well-established and regulated trading platform that offers a wide variety of financial instruments, an intuitive web platform and access to MetaTrader 4 and L2 Dealer. Although its demo account offers generous virtual funding, information on live accounts is limited. Multilingual customer service is available through multiple channels. However, the lack of educational resources and limited information on withdrawals are areas where they could improve. Overall, IG is a solid choice for traders looking for a regulated platform with a wide selection of instruments and a reliable trading platform.

Frequently Asked Questions about IG

  • Question: What is the minimum deposit required to open an account with IG?

  • Answer: There is no minimum deposit requirement to open an account with IG.

  • Question: What deposit methods are accepted on IG?

  • Answer: IG accepts deposits through debit cards, credit cards and bank transfers.

  • Question: What is the maximum leverage offered by IG?

  • Answer: IG offers a maximum leverage of up to 1:200 on certain financial instruments.

  • Question: How can I contact IG customer service?

  • Answer: You can contact IG customer service by phone, email, online chat or social media.

  • Question: What trading platforms does IG offer?

  • Answer: IG offers an intuitive web platform, MetaTrader 4, L2 Dealer and mobile applications.

  • Question: What is the average spread for EUR/USD at IG?

  • Answer: The average spread for EUR/USD is one pip.

  • Question: Does IG offer educational resources for traders?

  • Answer: They offer a variety of live webinars and educational content on their YouTube channel.

fxtf
Aspect Information
Registered Country Japan
Founded Year 15-20 years ago
Company Name Goldenway Japan Co., Ltd.
Regulation Regulated in Japan by the Financial Services Agency
Minimum Deposit Not specified
Maximum Leverage Up to 25x for most major currency pairs; 12.5x for specific pairs (TRY/JPY, ZAR/JPY, MXN/JPY)
Spreads Spreads on various currency pairs
Trading Platforms MT4 trading system and GX trading system
Tradable Assets FX (30 currency pairs) and Commodity CFDs
Account Types Not specified
Demo Account Not specified
Islamic Account Not specified
Customer Support Phone, email, LINE messaging platform
Payment Methods Bank Transfer
Educational Tools FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, FXTF E-mail Magazine

Overview of FXTF

FXTF, also known as Goldenway Japan Co., Ltd., is a regulated financial entity based in Japan. With a history of 15-20 years, it operates under the supervision of the Financial Services Agency of Japan. FXTF offers trading services in the forex market, providing margin trading on 30 currency pairs and commodity CFDs. The company has a spread on various currency pairs, allowing traders to execute trades with relatively tight differences between buying and selling prices.

FXTF provides two trading platforms: the MT4 trading system and the GX trading system. The MT4 system offers PC and mobile versions for download. On the other hand, the GX trading system is designed for beginners and features a user-friendly interface.

Customer support is available through phone, email, and the LINE messaging platform. Deposits and withdrawals can be made through bank transfers, and FXTF offers quick deposit services with no additional costs. The company also provides various trading tools such as the Future Chart, Technical Analysis Commentary, Margin Calculator, and an email magazine to enhance the trading experience.

basic-info

Pros and Cons

FXTF (ゴールデンウェイ・ジャパン株式会社) offers a range of features and services for traders interested in margin trading. As a regulated entity in Japan, FXTF is overseen by the Financial Services Agency. With low spreads on various currency pairs and leverage options of up to 25x, FXTF aims to attract traders looking for potential profit opportunities. The availability of both the MT4 and GX trading platforms caters to different preferences and trading styles. However, it is important to consider some limitations, such as the lack of detailed information regarding account types and demo accounts, as well as the limited payment methods restricted to bank transfers. Customer support options are also limited, and the absence of live chat or a dedicated FAQ section might be a drawback for some traders. Despite these drawbacks, FXTF's regulatory compliance and range of tradable assets make it a platform worth considering for individuals interested in margin trading.

Pros Cons
Registered in Japan and regulated by the Financial Services Agency No specified information about minimum deposit requirements, account types, demo accounts, or Islamic accounts
Offers leverage options for trading, up to 25 times for most major currency pairs Limited information provided about educational tools and resources
Accepts bank transfers as a payment method No information on the company's website regarding expiry date or nature of the “No Sharing” license type
Provides two trading platforms: MT4 and GX trading systems Limited options for payment methods other than bank transfer
Offers a range of trading tools Limited customer support options, no live chat or dedicated FAQ section
Provides customer support through phone, email, and LINE messaging platform

Is FXTF Legit?

FXTF (ゴールデンウェイ・ジャパン株式会社) is a regulated entity in Japan. It holds a Retail Forex License, which is regulated by the Financial Services Agency of Japan. The license number is 関東財務局長(金商)第258号. FXTF obtained its license on September 30, 2007. The licensed institution is located at 2-11-15 Mita, Minato-ku, Tokyo. Their phone number is 0345776777. The company is certified by the regulatory agency, and the certified documents can be found in Annex1 and Annex2. Unfortunately, no information is provided regarding the website, email address, expiry date, or the nature of the “No Sharing” license type.

regulation

Market Instruments

FXTF is a financial platform that provides investors with a range of market instruments to engage in margin trading.

FX: FXTF offers margin trading services on 30 currency pairs, known as FX. This instrument allows investors to participate in the foreign exchange market. FX focuses on investing in foreign currencies, providing real-time rates for trading activities. FXTF provides real-time rates for currency pairs such as USD/JPY, EUR/JPY, GBP/JPY, and AUD/JPY.

market-instruments

Commodity CFD: In addition to currency pairs, FXTF provides Commodity CFDs, including XAU/USD (Gold/USD) and XAG/USD (Silver/USD). These instruments allow investors to trade in the price movements of gold and silver against the U.S. dollar. The prices for these commodities are quoted in the respective currency pairs, and the spread indicates the difference between the buying and selling prices.

market-instruments
Pros Cons
Wide range of currency pairs for FX trading Limited payment methods
Availability of commodity CFDs for trading Lack of detailed information on account types
Ability to profit from both rising and falling prices Limited customer support options
Real-time rates provided for trading activities No live chat or dedicated FAQ section
Access to trade gold and silver against USD Lack of demo accounts

How to Open an Account?

STEP 1: Application for opening an account

  • Click on the “口座開設” (Account Opening) button.

open-account
  • Confirm and agree to the contents of the delivery documents.

  • Enter your customer information, such as name and date of birth.

  • After completing the application, check your email for an application reception email.

open-account

STEP 2: Submission of confirmation documents

  • Depending on the identity verification method, there are two patterns:

    • Take a selfie and a confirmation document from your smartphone.

    • Speed opening with a smartphone:

open-account
  1. After confirming your identity, the account opening examination will be conducted, and upon passing the examination, the account opening will be completed.

    • Choose one of the three submission methods: “upload,” “email,” or “mail.”

    • Upload your scanned or photographed identity verification documents and My Number verification documents.

    1. Normal opening:

open-account
  1. Alternatively, attach the documents to an email and send them to the specified email address.

open-account
  1. If mailing, prepare copies of the verification documents and send them to the designated address.

open-account

STEP 3: Account opening review

  • Your application will undergo an examination.

  • The results of the screening will be sent to the main email address registered on the day of application.

STEP 4: Account opening completed

  • Await the examination results.

  • Once the account opening is approved, the process is completed.

Leverage

FXTF offers leverage options for trading. For most major currency pairs, traders can apply leverage of up to 25 times their initial investment. However, for specific currency pairs like TRY/JPY, ZAR/JPY, and MXN/JPY, the leverage available is limited to 12.5 times the initial investment.

Spreads

FXTF provides spreads on various currency pairs. The spreads offered are as follows: 0.1 pips on USDJPY, 0.3 pips on EUR/JPY, 0.2 pips on EURUSD, 0.6 pips on GBPJPY, 1.0 pips on NZDJPY, and 0.7 pips on GBPUSD. These spreads allow traders to execute their trades with relatively tight differences between buying and selling prices.

Deposit & Withdrawal

For quick deposits, customers can choose between two procedures: using their personal page or visiting a bank window or ATM. The company covers the commission fees for this type of deposit, so customers do not bear any additional costs. Deposits are reflected immediately in the trading account, with some exceptions. The minimum deposit amount for this type of deposit starts from 1,000 yen.

FXTF provides 24-hour quick deposit services, allowing customers to deposit funds into their trading accounts at any time. Additionally, they offer a “Same-day Withdrawal Service” for expedited withdrawal requests. If a withdrawal request is made before 9:00 a.m. on weekdays, the funds will be transferred to the customer's account on the same day. However, the availability of same-day withdrawals is subject to certain conditions, such as the withdrawal amount.

FXTF offers an online deposit service called “Quick Deposit” for customers who have an Internet banking contract with their affiliated banks. This service supports deposits from banks such as MIZUHO, PayPay, MUFG, and Rakuten and etc. Deposits made through this service are reflected immediately in the trading account, and the transfer fee is free. The minimum deposit amount for this service starts from 1,000 yen, and deposits can be made in units as small as 1 yen.

The minimum withdrawal amount at FXTF is set at 1,000 yen. However, it is important to note that withdrawals of less than 1,000 yen are only possible at the time of cancellation, and such transactions are processed by the company itself.

deposit-withdrawal
Pros Cons
Quick deposit options Limited information on withdrawal fees and processing times
Same-day withdrawal service available Minimum withdrawal amount of 1,000 yen
Free transfer fees for deposits Withdrawals less than 1,000 yen only possible at the time of cancellation

Trading Platforms

FXTF offers two trading platforms: the MT4 trading system and the GX trading system.

MT4 trading system

The MT4 trading system, also known as Metaquotes version, provides multiple options for traders. The PC installation version allows users to download the platform and access a comprehensive manual for operating it. Additionally, there is a PC browser version available, which also has a separate manual for login and operation. Traders who prefer mobile trading can download the MT4 App for iOS, Android, or iPad devices, with operation manuals provided for each platform.

trading-platform

GX trading system

On the other hand, the GX trading system is a comprehensive platform specifically designed for trading FX and commodity CFDs. It is recommended for beginners due to its easy-to-understand interface and simple operation. The PC web browser version of the GX trading system features a sleek design and incorporates TradingView, a widely recognized charting and analysis tool. Traders can access live trading and refer to the FX and Commodity CFD operation manuals for guidance. The smartphone version of the GX trading system is also available for both iOS and Android devices, for traders who want to trade anytime, anywhere.

trading-system
Pros Cons
Accessible through various devices Lack of detailed information on account types
MT4 platform available for PC, mobile Limited payment methods restricted to bank transfers
GX trading system suitable for beginners Limited customer support options
GX platform incorporates TradingView No live chat or dedicated FAQ section

Trading Tools

FXTF offers a range of trading tools to enhance the trading experience for its users.

1. FXTF Future Chart is a trading tool provided by FXTF that allows users to predict future price movements based on past price data. It includes a trading signal feature that displays buy and sell points on the chart, making it user-friendly even for those without extensive chart analysis knowledge. The Future Chart can be accessed through the member-only page “My Page” or the “GX Web Browser Version” after logging in. It's important to note that the rates displayed on the Future Chart may differ from those on the trading system due to different rate distributors.

trading-tools

2. Technical Analysis Commentary is another trading tool offered by FXTF. It provides an explanation of technical analysis, which involves predicting future price movements by analyzing past market trends. The commentary is presented in an easy-to-understand manner, making it suitable for individuals interested in studying charts and enhancing their technical analysis skills. The tool covers various aspects of technical analysis, including trends and their classifications.

trading-platform

3. Margin Calculator is a tool provided by FXTF that helps traders calculate the margin required for their trades. Margin refers to the collateral required to open and maintain positions in the forex market. The Margin Calculator assists traders in determining the amount of margin needed based on the trade size, leverage, and currency pair being traded. This tool helps traders manage their risk and make informed decisions when executing trades.

trading-tools

4. FXTF E-mail Magazine is an informational service provided by FXTF. It is a newsletter that targets customers who have an account with Mr. Tomorani Saito, the Representative Director of Win-invest Japan Co., Ltd., a well-established FX school. The e-mail magazine provides strategies directly linked to trading and market direction predictions. The newsletter is authored by Masaru Sugita, the Chairman of Win-invest Japan Co., Ltd., and Tomorani Saito, the Representative Director of the FX school. It offers valuable insights and analysis for subscribers interested in staying updated with market trends and trading strategies.

trading-tools
Pros Cons
FXTF Future Chart helps predict price movements based on past data. Rates on Future Chart may differ from those on the trading system.
Technical Analysis Commentary enhances understanding of technical analysis. Limited information on the depth and scope of the commentary.
Margin Calculator assists in managing risk and making informed decisions. Possible limitations or complexity in the calculation process.
FXTF E-mail Magazine provides valuable insights and analysis. Limited information on the frequency and reliability of the newsletter.

Trading Hours

FXTF has defined trading hours for both winter and summer seasons. During winter, the trading hours are from Monday 7:05 am to Saturday 6:50 am. However, there is a scheduled maintenance period from Tuesday to Friday, lasting from 6:55 am to 7:05 am, which lasts for 10 minutes. In the summer season, the trading hours start at Monday 7:05 am and end on Saturday 5:50 am. Similarly, there is a maintenance period from Tuesday to Friday, lasting from 5:55 am to 6:05 am, which also lasts for 10 minutes. These trading hours provide a structured timeframe for traders to engage in financial activities with FXTF.

Customer Support

Reception Time: FXTF offers customer support throughout the week, with 24-hour availability during specific hours. During winter time, you can reach them from Monday 8:00 am to Saturday 7:00 am. In summer time, their support hours are Monday 8:00 am to Saturday 6:00 am. However, support is not available on weekends and during year-end and New Year holidays.

Inquiries by Phone: FXTF provides assistance regarding account opening and trading services via phone. You can contact them at 0120-445-435. The phone menu offers different options for specific inquiries. Option 1 is for inquiries about “Forex/Commodity CFD Trading,” option 2 is for inquiries about “account opening” and “deposits and withdrawals,” and option 3 is for “other inquiries.”

Inquiries by Email: For urgent matters, it is recommended to contact FXTF by phone. However, you can also send inquiries via email to support@fxtrade.co.jp. When reaching out via email, it is important to include your name and login ID, especially for customers with DEMO or LIVE accounts.

Inquiries via LINE: FXTF also offers customer support through the messaging platform LINE. However, for urgent matters, contacting them by phone is advised. To add FXTF as a friend on LINE, you can use the LINE ID @GWFX. Please avoid sharing personal information or account details in the chat support.

customer-support

Conclusion

FXTF is a regulated financial platform based in Japan, offering trading services in the form of margin trading for currency pairs and commodity CFDs. It has been operating for approximately 15-20 years and is regulated by the Financial Services Agency in Japan. FXTF provides spreads on various currency pairs and offers leverage options of up to 25 times the initial investment for most major currency pairs, with a slightly lower leverage of 12.5 times for specific pairs. The platform supports two trading systems: MT4 and GX, catering to different trader preferences. FXTF also provides trading tools such as the FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and an informative email magazine. Customer support is available via phone, email, and the LINE messaging platform during specified hours. FXTF offers deposit and withdrawal services, with various methods available for customers to manage their funds. Overall, FXTF provides a regulated trading environment with offerings for traders interested in margin trading of currency pairs and commodity CFDs.

FAQs

Q: What is the leverage offered by FXTF?

A: FXTF offers leverage of up to 25 times for most major currency pairs and 12.5 times for specific pairs like TRY/JPY, ZAR/JPY, and MXN/JPY.

Q: What are the trading platforms provided by FXTF?

A: FXTF offers the MT4 trading system and the GX trading system as trading platforms.

Q: What market instruments can I trade with FXTF?

A: FXTF provides trading services for FX (30 currency pairs) and Commodity CFDs.

Q: How can I open an account with FXTF?

A: To open an account with FXTF, you need to complete an application, submit confirmation documents, undergo an account opening review, and await the approval.

Q: What are the deposit and withdrawal options with FXTF?

A: FXTF offers various deposit options, including quick deposits through personal pages or bank windows/ATMs. Withdrawals can be made with a same-day withdrawal service, subject to certain conditions.

Q: What are the customer support options provided by FXTF?

A: FXTF offers customer support through phone, email, and the LINE messaging platform.

Q: What are the trading tools offered by FXTF?

A: FXTF provides trading tools such as FXTF Future Chart, Technical Analysis Commentary, Margin Calculator, and FXTF E-mail Magazine.

Q: What are the trading hours of FXTF?

A: FXTF has defined trading hours during both winter and summer seasons, with scheduled maintenance periods.

Q: Is FXTF regulated?

A: Yes, FXTF is a regulated entity in Japan, holding a Retail Forex License regulated by the Financial Services Agency.

Q: How long has FXTF been in operation?

A: FXTF has been operating for 15-20 years.

Are the transaction costs and expenses of ig, fxtf lower?

To compare transaction costs across different brokers, our experts analyze the transaction-specific fees (such as spreads) and non-trading fees (such as inactivity fees and payment costs).

To get a comprehensive understanding of how cheap or expensive ig and fxtf are, we first considered common fees for standard accounts. On ig, the average spread for the EUR/USD currency pair is EURUSD 0.6 Gold 0.3 pips, while on fxtf the spread is --.

Which broker between ig, fxtf is safer?

To determine the safety of our top brokers, our experts will consider many factors. This includes which licenses the broker holds and the credibility of these licenses. We also consider the history of brokers, because long-term brokers are usually more reliable and trustworthy than new brokers.

ig is regulated by ASIC,FCA,FSA,NFA,AMF,FMA,MAS,DFSA. fxtf is regulated by FSA.

Which broker between ig, fxtf provides better trading platform?

When our experts review brokers, they will open their own accounts and trade through the broker's trading platform. This enables them to comprehensively evaluate the quality, ease of use, and function of the platform.

ig provides trading platform including Standard account,DMA account and trading variety including Foreign exchange, precious metals, CFD. fxtf provides trading platform including -- and trading variety including --.

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